Ruthless_Barbarian
Member
Does anyone here know how long the RMA process takes? I got my Nexus 5 in mid April and it worked fine but in the past month the battery drain has been horrendous. I have restored my phone to factory settings 3 times and I still see 20-30% battery drain overnight. I think that Google will replace it but I have never sent anything back to them.
Depends where you are, if you're able to provide a credit card so they can charge a hold for a new phone, they can send you out a replacement asap. Once you send the faulty handset back to them, they will cancel the hold on your card.