I would like to express my dissatisfaction at the customer service, or lack of, that I have experienced in ordering my Nexus 7.
With a lack of any specific release date to be given, I am left in limbo with no clue when my 16GB Nexus 7 order will ever be noticed by Google. In the meantime, people ordering from eBuyer and Curry's are receiving their tablets already.
I would request that I be refunded my shipping charge as I could have ordered from other stores and had free delivery as well as already receiving the item, but this is pointless as I STILL haven't had a charge on my account nevermind any shipping information.
When my Nexus 7 is eventually sent, I expect not to be charged for shipping and would also like to request an email address to register an official complaint at how this ordering process has been carried out.
I would also like to know why the USA and Australia orders expect to ALL be sent out today (as per Google) whilst the UK and Canada are only just starting to ship? Considering the population of the USA, is it really that hard to fulfil, what I would imagine, is quite a lot less orders from a tiny area such as the UK?
Why exactly have the USA had preferential treatment whereas the UK is treated with disregard?
This has been a disaster in terms of PR and I will never use Google Play for ordering hardware again. I'd rather order from a different retailer, not pay shipping and get my device earlier. As it is, I've been penalised for actually daring to order direct.