MS' biggest mistake was thinking that customers in general will just bend over and take their DRM crap and relinquished their ownership right after purchasing a software.
It'd have been fine if they got caught with their pants down and apologized but they didn't. They doubled, tripled, and quadrupled on their asshole-ness. They were UNREPENTANT throughout the whole launch. Instead they enlisted the help of the media and the ever-reliable 'game journalist' to spread the gospel of their DRM, making fun of the customers who resist their stupid plan.
Enjoy reaping what you sow, MS.
It'd have been fine if they got caught with their pants down and apologized but they didn't. They doubled, tripled, and quadrupled on their asshole-ness. They were UNREPENTANT throughout the whole launch. Instead they enlisted the help of the media and the ever-reliable 'game journalist' to spread the gospel of their DRM, making fun of the customers who resist their stupid plan.
Enjoy reaping what you sow, MS.