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Palworld servers buckle under the biggest Steam launch of 2024 so far

Draugoth

Gold Member
'Pokemon with guns' finally launched yesterday, January 18, and it seems to have been a smash-hit so far, accruing well over 600,000 concurrent players on Steam in under 24 hours. However, it seems the influx of new players has caused some server instability.

The developer acknowledges as much in the tweet just below, while it thanks players for all their time spent in the game so far. It turns out Palworld's servers have been taking a battering because of the sheer number of players trying to get into the game, but a fix is coming "ASAP."

Hello everyone,We are blown away with the response to Palworld and we're doing our best to respond to your issues!Currently, our server provider is reporting that due to the large amount of concurrent players, the servers have become unstable and you may be experiencing issues connecting to servers. We are working to resolve this ASAP!In the meantime, some users have reported success in attempting to connect 2-3 times or waiting after launching the game.



If you encounter server instability, and can't get access to Palworld, the developer recommends trying two-to-three times before ultimately calling it off. This has seemingly worked for some players, although I can't imagine this approach has helped with the server capacity with the onslaught of players.
 

Thick Thighs Save Lives

NeoGAF's Physical Games Advocate Extraordinaire
Some more info on what happened via comicbook.com and Insider Gaming:

Palworld's Emergency Meeting

Over in the Palworld Discord, Pocketpair community manager Bucky shared a message in the game's announcements channel around 1 a.m. PT as players kept pouring into the game. A problem had occurred within Epic Games' backend, Bucky said, and the ensuing meeting was called to address that and to improve connectivity problems.

"The number of players exceeded 700,000 concurrent players, and a problem occurred in the Epic Games backend," Bucky said in the game's Discord. "We had an emergency meeting with the Epic Games team and had them add an update to the Epic Games backend at short notice. We have confirmed that this has resolved the connectivity errors and issues when hosting co-op games on Xbox and PC. You should notice an improvement in connectivity and the errors should start to disappear shortly."


To connect that "emergency meeting" more to problems players may have been experiencing, it was said in the same Discord channel that this update should directly affect two different error messages players were getting.

"Failed to host multiplayer session," one of those error messages would say. "Please check your internet connection. Restarting the game or your PC may fix this issue."

The other error message players were getting was less straightforward and said "OnCreateSessionCompleteDelegate bWasSuccessful == false," but both of those should be more or less fixed as of this morning.

UPDATE – Epic Games has told Insider Gaming that Palworld ‘hit a preconfigured limit on the backend’ and the issue has now been resolved.
 
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