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PSA: "Strange Bug" causing PS5 owners lose access to hundreds of games as digital purchases wiped from their accounts
- Thread starter adamsapple
- Start date
nowhat
Member
I've said it before, and by the looks of it, I'll be saying it again ad infinitum. One of the greatest paradoxes in life is that Sony's first-party studio employ some frightfully talented programmers, like seriously god tier. But I would trust Sony corp. to program their way out of a paper back. Their software competence seems so bad it's almost impressive.
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splattered
Member
Good thing I don't turn mine on anymore: p
MasterCornholio
Member
Nope.
But the again I only buy physical.
But the again I only buy physical.
Heimdall_Xtreme
Hermen Hulst Fanclub's #1 Member
Of Mexico or USA?
MrRibeye
Member
Of course you cannot play 343 games on PlayStation, dummy.
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Heimdall_Xtreme
Hermen Hulst Fanclub's #1 Member
Heimdall_Xtreme
Hermen Hulst Fanclub's #1 Member
Microsoft only goes anywhere and ruins operating systems.
SportsFan581
Member
Sony testing the waters for going the Nintendo Wii/Wii U route.
Now I'm thinking I probably should be archiving the receipts of all my digital games purchases. At least that way I have transaction/reference numbers on hand should a store decide I never bought anything.
Heimdall_Xtreme
Hermen Hulst Fanclub's #1 Member
In theory, you taught those who are supposed to be experts how to fix a mistake.
XDD.
It's true! Something similar happened to me with some licenses and on Playstation Latin America, And the support of Playstation just saying... Ahhh, I'm glad it's solved.
xDDD
SmokedMeat
Gamer™
Thick Thighs Save Lives
NeoGAF's Physical Games Advocate Extraordinaire
PSN has become worse and worse in the past few years ever since the launch of the PS5 when they've added more complexity to their digital licenses (e.g. digital & disc upgrades, console sharing PS+ Extra & Premium games, PS4 & PS5 dual entitlement licenses, etc.).
I've 'owned' several digital games which are broken to this day still due to the their messy licensing system (Ghost of Tsushima, FFVII Remake, Godfall and probably more, but I haven't checked everything) which was one of the big reasons which pushed me towards physical on their systems; that and the dogshit refund system.
A few months ago I've tried using the good old restore licensing technique because it wouldn't let me launch some PS+ games I had even though my PS+ Extra sub was active, and it told me it will take 5-6h to restore every license. Like bro, what in the hell!? I won't even check to see if I'm one of the affected because I simply don't care about their digital crap anymore, and most of the stuff I'm interested in I already have on disc.
I've 'owned' several digital games which are broken to this day still due to the their messy licensing system (Ghost of Tsushima, FFVII Remake, Godfall and probably more, but I haven't checked everything) which was one of the big reasons which pushed me towards physical on their systems; that and the dogshit refund system.
A few months ago I've tried using the good old restore licensing technique because it wouldn't let me launch some PS+ games I had even though my PS+ Extra sub was active, and it told me it will take 5-6h to restore every license. Like bro, what in the hell!? I won't even check to see if I'm one of the affected because I simply don't care about their digital crap anymore, and most of the stuff I'm interested in I already have on disc.
geary
Member
They want to fight MS on even ground, so had to delete some games from libraries...
CrustyBritches
Gold Member
I only have 2 actual purchased games, but everything including all redeemed PS+ games are showing in the app and on the PS5. Looks like the angel of death passed over my account.
Due to shit like this I'm pretty adamant that 95% of the time I'll stick with subs like PS+ and GP and free redeem PS+ games on consoles and make my purchases on PC.
Due to shit like this I'm pretty adamant that 95% of the time I'll stick with subs like PS+ and GP and free redeem PS+ games on consoles and make my purchases on PC.
Švejk
Banned
Both? lol I dunno. I know nothing of Mexico elections.
AJUMP23
Parody of actual AJUMP23
Heimdall_Xtreme
Hermen Hulst Fanclub's #1 Member
We will have presidential elections in Mexico in 2 months xD
FoxMcChief
Gold Member
I found the bug they refuse to patch out! Some weird character model fuckery.
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nowhat
Member
...yet.
adamsapple
Or is it just one of Phil's balls in my throat?
I found the bug they refuse to patch out! Some weird character model fuckery.
19 inches of bug testing
ZoukGalaxy
Member
bender
What time is it?
I've noticed a lot of times when trying to purchase items on PS5 that it will error out and I will not be able to purchase anything until restoring my licenses and that process in itself can error out a few times before it finally initiates. I have over 6000 items on my account so I'm sure it is a size related thing, but annoying no less.
S0ULZB0URNE
Member
Wth? Get it together Sony.
How to tell if any are missing?
What if only some are and you don't notice.
How to tell if any are missing?
What if only some are and you don't notice.
S0ULZB0URNE
Member
How would that help?
Quantum253
Gold Member
That sucks. Reminds me of when PS Network went down for a month and all the chaos ensued. I'm not a fan and will not be a fan of digital content until you have the ability to store and access that content from a home server/NAS and the the cost is reduced. Also, "purchased" is the new "rent" until you have direct access to the license/software
NightmareFarm
Member
I'd be fucked since I have the digital ediiton PS5
splattered
Member
Out of sight out of mind
ManaByte
Member
The problem with this bug is even if you have it downloaded you can’t launch the game because it thinks you don’t own it.
StereoVsn
Gold Member
Man, I am afraid to even check. And as for PSP/Vita/PS1/PS2 Classics/PS: can only pray they haven’t gotten hit.Checked on my PS5 and i can play my purchased games. But cannot see my purchased games in the PS app, and can't sign in to my PS profile in a web browser.
StereoVsn
Gold Member
It’s been that way forever. I remember buying some of their mini disk and eReader hardware back in the day. The devices were amazingly well built. Software was dog shit. And that was like 20 years ago.
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saintjules
Gold Member
nowhat
Member
Oh for sure. I do have to give credit to the Xperia phones though (or at least those I've owned), they have kept Android pretty much vanilla and the "enhancements" are usually not offensive, sometimes useful even. Still maybe not really worth the premium when it comes to price, granted.
ManaByte
Member
You only need a connection if a console isn’t set as your Primary. Works that way on all three systems.
Krathoon
Gold Member
Ah. I will have to look at my account.
ManaByte
Member
Not your account. The console has to be set to Home on Xbox or Primary on PS or else you need a connection to launch downloaded games.
stickkidsam
Member
Physical games for life!!
With the occasional digital game on the side if I’m honest lol
With the occasional digital game on the side if I’m honest lol
{insert code here}
Member
It's shit like this that really makes me reconsider having my digital library. If space wasn't an issue I'd probably have a bigger physical collection.
Skifi28
Member
Having a fire or flood at your place that destroys all your crap is statistically more likely to happen than some phantom bug that might or might not exist that maybe removes some games from your library you can probably get back after talking with support. I get the people that prefer a physical collection, but using this as an excuse why digital is bad in general is kinda silly.
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darrylgorn
Member
No, I don't have digital.
I have Steam.
I have Steam.
D
Deleted member 848825
Unconfirmed Member
Mine expires in a weeks time too. Just make sure we do back ups of the saves.