Zoe
Member
Mr. B Natural said:That scenario is even more embarrassing for Sony and scary for the customer. Sony not knowing exactly what's happening to their own network service is what is wowing me more than anything else in this tragedy, even the silence. The silence, while crappy is harmless. Sony losing control this badly that it's taken this long just to figure out what happened?....yeesh.
A company isn't going to know exactly what data has been accessed unless they have every sort of monitoring (beyond expected behavior function logs) turned on. If they did have that kind of monitoring going, you're talking about millions of events that they must sort through.
This stuff takes time. Especially when you hire an outside firm to handle the investigation.