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[test_account]

I would think that Sony would be trying to go out of there way to rebuild goodwill with their customers. Guess not. It will be a long time before I buy anything on PSN again.

While i agree that it is a bit pity that there were a possibility of misinterpreting the "3rd July", i wouldnt fully blame Sony on this. Sony did afterall give you a month to download the games and you also admited earlier here that you were lazy on this.

 

[RBH]

No go. Spoke to a supervisor. He said that it was 30 days from when it started at midnight on 6/2. When I said that the website should've said 30 days instead of through July 3, he just starting asking me why I didn't download the other game sooner. When I asked if he could credit my PSN account with money or a game manually, he said they have no way of doing that which I find very hard to believe.

This really makes me angry on principle, never mind $20 or whatever I lost by not being able to get LBP which I was planning on doing.

I would think that Sony would be trying to go out of there way to rebuild goodwill with their customers. Guess not. It will be a long time before I buy anything on PSN again.

hahahahahaha

 

[Imm0rt4l]

God dammit, I thought the 4th was the last day for the ps+ deal.

 

[Jomjom]

I'm pretty sure if Sony gave a year to redeem this, there would STILL be people whining. So really the only way Sony could have made everyone happy wass to give no time limit.

 

[Melchiah]

Are people seriously whining, that the offer was closed a day before they thought, when they had a month to download the games and activate the Plus service? The only one you can blame is yourself for leaving it until the last minute. What reason was there to wait for a "better" moment to activate the Plus Service?

I took advantage of the offer the day it became available, and had a blast playing the free Plus games, like Burnout: Paradise City. Perhaps this incident will teach you to not wait for something better being available tomorrow, and miss out everything you could have today.

 

[Conceited]

No go. Spoke to a supervisor. He said that it was 30 days from when it started at midnight on 6/2. When I said that the website should've said 30 days instead of through July 3, he just starting asking me why I didn't download the other game sooner. When I asked if he could credit my PSN account with money or a game manually, he said they have no way of doing that which I find very hard to believe.

This really makes me angry on principle, never mind $20 or whatever I lost by not being able to get LBP which I was planning on doing.

I would think that Sony would be trying to go out of there way to rebuild goodwill with their customers. Guess not. It will be a long time before I buy anything on PSN again.

This might be the funniest thing I have ever read.

 

[test_account]

What reason was there to wait for a "better" moment to activate the Plus Service?

The longer they waited, the bigger chance is that they will get more of the PS+ offers.

However, if someone activated the 30 days PS+ subscription today, it would last until August 1th (i do belive that the day that when you activate the PS+ is counted towards the 30 days at least). August 1st is on a monday while PS+ usually gets updated on either Thuesdays (US) or Wedensday (Europe) i think. So i dont think those who activated their 30 days PS+ subscription today will gain anything compared to those who activated it a few days ago.

 

[Massa]

Are people seriously whining, that the offer was closed a day before Sony said it would

Fixed and yes. For the record, I got all my free shit, I'm not whining or complaining, I just understand how Sony fucked up some of their customers here and have no dick in my ass that I feel I have to defend them.

 

[Melchiah]

The longer they waited, the bigger chance is that they will get more of the PS+ offers.

Well, it still sounds stupid to me. Especially as waiting for the last possible moment resulted with getting nothing. There are always people who try to milk everything out of every offer (like downloading free games with multiple accounts, which I didn't want do even if I could have), and sometimes it bites them in the ass.

Fixed and yes. For the record, I got all my free shit, I'm not whining or complaining, I just understand how Sony fucked up some of their customers here and have no dick in my ass that I feel I have to defend them.

They still had a month to use up the offer. There's no-one else to blame for not doing so during all those days.

 

[MrPing1000]

Whoops I totally forgot about this.

Is it over in Europe? I presume so, oh well.

 

[dani_dc]

If they announce the promotion was through the 3rd then it should had been, it doesn't matter why people waited until the last day, they were told that they could take advantage of the offer today and that's really what matters. Sony screwed up.

I got all my stuff in time but it's completely inadequate for sony to have it in some of their faqs that the offer will last through the third and then take it down earlier. With this kind of things you should actually let the offer run for a little extra time to assure you aren't screwing your userbase. Especially when the point of the campaign was to regain the userbase confidence to begin with.

Just read about all the Steam sales every single time they do it. People wait for the last minute, and then Steam pulls it and they bitch. Is it a perfect world? Nope, but you can anticipate things.

Not comparable at all, Steam sales are announced to end at a specific hour in a specific day and they always end a few minutes after said time and date. In fact Steam is having sales right now and they have a giant clock indicating when the daily sales will end.

They don't have contradicting times statements on different parts of the site about the time and then end it at the earlier time possible.

 

[iKeepPlaying]

So, people wanted to take advantage of the system and when they realized they couldn't do it, they start complaining?
Wow, just wow.

 

[Massa]

Well, it still sounds stupid to me. Especially as waiting for the last possible moment resulted with getting nothing. There are always people who try to milk everything out of every offer (like downloading free games with multiple accounts, which I didn't want do even if I could have), and sometimes it bites them in the ass.





They still had a month to use up the offer. There's no-one else to blame for not doing so during all those days.

It doesn't matter how much time they gave people, what's at issue is that they took it down before they said they would. Ultimately that goes against the people who left it to the last minute (which always happens) and Sony as well, who gains nothing but bad will.

It's a stupid situation Sony put themselves in, no question.

So, people wanted to take advantage of the system and when they realized they couldn't do it, they start complaining?
Wow, just wow.

WTF are you talking about?

 

[test_account]

Fixed and yes. For the record, I got all my free shit, I'm not whining or complaining, I just understand how Sony fucked up some of their customers here and have no dick in my ass that I feel I have to defend them.

They said both actually, both "on July 3rd" and "when this date has passed". Conflicting reports though. I wonder why more people didnt check up on this earlier.

Well, it still sounds stupid to me. Especially as waiting for the last possible moment resulted with getting nothing. There are always people who try to milk everything out of every offer (like downloading free games with multiple accounts, which I didn't want do even if I could have), and sometimes it bites them in the ass.

I can see the reason for waiting until the last minute, but at least the way i see it there was nothing to gain by waiting to the last moment by activating the PS+. There is a PS+ update next week i belive, then another update 2-3 weeks after that if i'm not mistaken. So activating the PS+ subscription a few days ago would still have given access to both these updates.

 

[iKeepPlaying]

WTF are you talking about?

Why did people waited till the last day to redeem their free PS+ month?

 

[dream]

Why did people waited till the last day to redeem their free PS+ month?

How does that take advantage of the system? A month is a month.

 

[MrPing1000]

They should be have been more specific about the ending time.

Myself, I actually only became aware of this even existing this week, noted it was ending july 3rd. Could have done it sooner, but didn't. Oh well my loss, not Sony's fault, just deal in specifics in future.

 

[hey_it's_that_dog]

Why did people waited till the last day to redeem their free PS+ month?

That's the most rational approach. Unless there was something they wanted on PS+ immediately, it only makes sense to activate it at the last minute to ensure they have it as far into the future as is possible, given the uncertainty of possible upcoming discounts. And it's a month no matter when you activate it, so it's not taking advantage of anyone.

They still had a month to use up the offer. There's no-one else to blame for not doing so during all those days.

Except Sony for saying one thing and doing another. It's not ambiguous, it's not debatable. Sony deserves a portion of the blame if not all of it. It doesn't matter if everyone had a year or a decade to do it. They were told it would be available "through July 3rd" and it wasn't. End of story.

 

[mrfolego]

I don't know why I thought this would be available till July 7th, I was going to redeem the ps+ that week Oh well

 

[Big-E]

People can fuck off about procrastination. I was in China for 4 months and couldn't download my games. I have been a PSN member since launch and I don't get my games.

 

[mrkgoo]

Damn, I didn't know the deadline drew in so quick.

I don't have my PS3, and I've been away for over a month.

Thanks, Sony.

edit: What Big-E said.

 

[test_account]

Damn, I didn't know the deadline drew in so quick.

I don't have my PS3, and I've been away for over a month.

Thanks, Sony.

edit: What Big-E said.

It is not really Sony's fault that you were away for over a month though. The deadline (well, at least July 3rd) was announced 1 month ago.

 

[Big-E]

It is not really Sony's fault that you were away for over a month though. The deadline (well, at least July 3rd) was announced 1 month ago.

Not our fault that they gave a date and we are back on the date but the date was actually the day before.

 

[alr1ght]

Damn, I didn't know the deadline drew in so quick.

I don't have my PS3, and I've been away for over a month.

so you wouldn't have been able to download it anyways.




They posted (on July 1) "This offer expires on Sunday, July 3rd, so please make sure to claim what’s yours before then."

Yeah, it's a poorly constructed sentence.

 

[test_account]

Not our fault that they gave a date and we are back on the date but the date was actually the day before.

It did actually end today, not a day before. There were however conflicting reports on when it would end, both "on July 3rd" and "when the date has passed", and only one of them happened. This conflicting report was already mentioned a month ago in the FAQ. I wonder why people didnt check more into it already then, then all of this could probably be avoided. Pity that it happened though.

 

[I NEED SCISSORS]

People can fuck off about procrastination. I was in China for 4 months and couldn't download my games. I have been a PSN member since launch and I don't get my games.

So you wouldn't have been around when PSN was down anyway. You don't need welcoming back.

 

[hurahn]

Tough tittay!!! Life still continues.

 

[JABEE]

Tough tittay!!! Life still continues.

And Sony was wrong.

 

[RagnarokX]

So you wouldn't have been around when PSN was down anyway. You don't need welcoming back.

Still a victim of the stolen data. Welcome back was to regain trust.

 

[Mooreberg]

Free Gears of War 3 Cole Thrashball plushie avatar item to anyone who can tell me when July 3rd is. First one to quote with the correct answer wins.

 

[TheSeks]

Free Gears of War 3 Cole Thrashball plushie avatar item to anyone who can tell me when July 3rd is. First one to quote with the correct answer wins.

Er-Today?

Edit: And by "Today," I mean "It's July 4th in Japan, so the deals are gone. While it's the Third for another 3-4 hours in the mainland US."

 

[Wario64]

Free Gears of War 3 Cole Thrashball plushie avatar item to anyone who can tell me when July 3rd is. First one to quote with the correct answer wins.

July 2nd, 11:59 PM PDT.

Also, I dont know why you're posting this freebie in here.

Also, I already have this plushie in case I'm answering correctly.

 

[Mooreberg]

Er-Today?

Edit: And by "Today," I mean "It's July 4th in Japan, so the deals are gone. While it's the Third for another 3-4 hours in the mainland US."

Close enough lol.

Wario64 you lose!

 

[03sho]

People can fuck off about procrastination. I was in China for 4 months and couldn't download my games. I have been a PSN member since launch and I don't get my games.

Then you weren't really hit bad by the PSN outage were you?

Then why should you have free games?

 

[EL Beefo]

Then you weren't really hit bad by the PSN outage were you?

Then why should you have free games?

Maybe, oh I don't know, having his info stolen.

 

[TheSeks]

The fact you can't redeem the PS3 stuff on MediaGo is the pisser. That and not sending my emails to my alt accounts in HK because of my domain name. :|

At least I got my UK/US PSP games redeemed to where I didn't lose anything US-wise. And the PS3 stuff they both offered was stuff I already had so no huge loss. But I had Killthee redeem my main/US account stuff for me anyway. I want to thank him and JVM for redeeming stuff and getting PS Home stuff for me with my PS3 down for the count for who knows how long. >_>

Not having the PS3 store in MediaGo sucks.

 

[CozMick]

Free Gears of War 3 Cole Thrashball plushie avatar item to anyone who can tell me when July 3rd is. First one to quote with the correct answer wins.

Yesterday, it was 01:08 when you posted

 

[bill.cosby]

Yea this does suck a little bit. I got my games at least but missed out on ps+. My cousin told me about the Uncharted 3 beta for plus members yesterday, so I figured I'd try it out this weekend with some free time to play games. Oh well, Uncharted 3 is already bought anyway.

 

[Mooreberg]

Yea this does suck a little bit. I got my games at least but missed out on ps+. My cousin told me about the Uncharted 3 beta for plus members yesterday, so I figured I'd try it out this weekend with some free time to play games. Oh well, Uncharted 3 is already bought anyway.

I think it is free for everyone starting tomorrow. Sucks about the PSN+ stuff because I would have nearly held out as well but somebody mentioned the first KZ2 map pack getting yanked so I activated it then. They don't seem to ever give a heads up ahead of time what is getting added to PSN+ from week to week, do they?

 

[aceface]

Is the Japan program still going? Did it start? It's been awhile since I checked the Japan store.

 

[renitou]

Not our fault that they gave a date and we are back on the date but the date was actually the day before.

Take it as a lesson not to be a procrastinating ninny about things.

 

[Fuzzy]

People can fuck off about procrastination. I was in China for 4 months and couldn't download my games. I have been a PSN member since launch and I don't get my games.

Should have had someone redeem the stuff for you. Myself and a few others did so for some people here.

 

[TheSeks]

I think it is free for everyone starting tomorrow. Sucks about the PSN+ stuff because I would have nearly held out as well but somebody mentioned the first KZ2 map pack getting yanked so I activated it then. They don't seem to ever give a heads up ahead of time what is getting added to PSN+ from week to week, do they?

Yes, they do. On the blog, which isn't the best way to get people to know about their rental service, but what can you do?

 

[Truespeed]

Is the Japan program still going? Did it start? It's been awhile since I checked the Japan store.

It's still down. I'm surprised there hasn't been more of an uproar from the Japanese PSN users because this is really starting to get ridiculous. How long have they been without the PSN store now? Over 2 months?

 

[Psykotik]

hahaha you freeloaders should have freeloaded earlier just like the rest of us smarter freeloaders!

 

[unagisensei]

Just checked PSN a few minutes ago when I got home, and it looks like the welcom back program is back (at least here in the US). Was able to get my 2nd game and PS+

To all the people who think my comments above were ridiculous, and saying how I shouldn't have procrastinated, I have to wonder how many days before the stated deadline you think it would've been okay for them end it. If a company says a sale or an offer or whatever goes through a certain date, that should be the date, and they shouldn't end it early (the one exception being if it was something that could run out...in which case you say something like "while supplies last").

Whether or not people wait up until the last day is irrelevant. And more importantly, I shouldn't have to explain why I didn't download the 2nd game earlier to a snarky customer service supervisor. Most adults have a lot of other dates and deadlines to remember that are more important than making sure to download a video game some arbitrary amount of time before a stated deadline.

Luckily, thanks to some more high profile scoldings from the likes of Joystiq and Garnett Lee, it seems Sony has made amends, which I appreciate.

 

[test_account]

Just checked PSN a few minutes ago when I got home, and it looks like the welcom back program is back (at least here in the US). Was able to get my 2nd game and PS+

To all the people who think my comments above were ridiculous, and saying how I shouldn't have procrastinated, I have to wonder how many days before the stated deadline you think it would've been okay for them end it. If a company says a sale or an offer or whatever goes through a certain date, that should be the date, and they shouldn't end it early (the one exception being if it was something that could run out...in which case you say something like "while supplies last").

Whether or not people wait up until the last day is irrelevant. And more importantly, I shouldn't have to explain why I didn't download the 2nd game earlier to a snarky customer service supervisor. Most adults have a lot of other dates and deadlines to remember that are more important than making sure to download a video game some arbitrary amount of time before a stated deadline.

Luckily, thanks to some more high profile scoldings from the likes of Joystiq and Garnett Lee, it seems Sony has made amends, which I appreciate.

I think that people mostly commented on your comments regarding lack of goodwill from Sony (although maybe you were only refering to extending the offer 1 day), and temporary boycoting the PS Store, especially when you admited that you didnt downloaded the 2nd game earlier due to being lazy and when you had a month to do it. I dont think that anyone disagrees on that the deadline who was set was unclear, because Sony did definitely give out mixed messages on when it would end.

I agree that that it isnt customer support's case to ask why you didnt download the games earlier (although i do find it to be a fair enough question from fellow forum members). But yeah, luckily it all worked out in the end indeed, and that is the most important thing

 

[blitzcloud]

Maybe, oh I don't know, having his info stolen.

DId I sign any doc that I agree not to send them to court if I accept welcome back?

They are completely alienated things. Welcome back doesn't grant them immunity on the info stolen.

 

[T-0800]

I'm confused. Has the Welcome Back thing been extended or not? Told a friend today that it may have been extended but when he checked an hour or so ago he couldn't see anytihing. His fault for taking so long but I feel bad for possibly getting his hopes up.

 

[test_account]

I'm confused. Has the Welcome Back thing been extended or not? Told a friend today that it may have been extended but when he checked an hour or so ago he couldn't see anytihing. His fault for taking so long but I feel bad for possibly getting his hopes up.

It has been extended to 5th July, at 9:00am PST time i think. So far i have only heard about it being extended in the US, not sure about Europe. There is a thread about it here:

http://www.neogaf.com/forum/showthread.php?t=436126