Support NeoGAF

[Draugoth]

Starfield Collector´s Edition owners are complaining that their collector's edition watches are already breaking after just a month of use.

One buyer shares their experience dealing with customer service to amend the issue, saying that none of the suggestions have worked, and they have not been offered a replacement or refund so far.

So much for the Starfield watch. It's dead after a month and a week," says Reddit user Tovrin. "I left it on the charger and a day later... the watch is dead. I tried everything to get it working, including support instructions on the Bethesda website and nothing would bring it back.

I am not expecting any satisfaction. I'm not expecting a repair or replacement. It'll probably be going back into the box it came with... dead forever."

Others say this has also happened to their watches, strongly suggesting that this isn't an isolated case:

Mine died a few days, maybe a week after I got it. after I left it charging one night, the software seemingly bricked itself. I have been exchanging emails with Bethesda support for almost a month now. Right now, I've sent it back to them, and I'm waiting for them to confirm sending me a replacement.

It seems that with enough persistence, you will be able to arrange for the watch to be sent back to Bethesda, who should send you a replacement. You'll just have to make it through all of the initial steps, where the support team may ask you to attempt repairs that you've already tried.

 

[mansoor1980]

 

[Senua]

Fitting

 

[artsi]

Same quality as the game then.

 

[mitch1971]

It just works!


(for a month).

 

[Thirty7ven]

Can’t judge their quality so soon imo, we will only know how well they keep track of time at least five months from now, this isn’t just your ordinary watch you gotta take your time with it

 

[Alan Wake]

A bummer for those affected. Mine is fine so far.

 

[gaming_again]

Lmao

Ffs

 

[legacy24]

 

[Killjoy-NL]

The gift that keeps on giving

 

[lh032]

dont see the issue? mods can fix it.

 

[baphomet]

You're telling me a collectors edition just comes with plastic garbage?

Who could have ever guessed that?

 

[Aion002]

 

[EviLore]

Virgin: buy the $300 collector's edition to get a cheap plastic Starfield watch

Chad:

 

[Gojiira]

Its a video game collectors edition, cheap garbage every single time, especially from Bethesda. Why did people think this one would be different?

 

[Aenima]

You just need to upgrade your wrist.

 

[ReBurn]

Cheap plastic collectors edition stuff breaks? Never saw that coming.

 

[Roxkis_ii]

 

[killatopak]

After their FO76 physical goodies, I swore not to buy their in house products. 3rd party have much better QA than them.

 

[recursive]

I still have one of these in the box. Maybe the mold will increase the value.

 

[Sushi_Combo]

Give them another year, they'll get it right then.

 

[ShirAhava]

Collectors Editions have been scams/cheap/not worth it for at least a whole generation now in the ps3/x360 days I'd buy almost all of them

The days of good Arcade sticks (MK9) full soundtracks, 200+ page hardcover artbooks, lockboxes, full size bags (things you could actually use forever) ect. are long gone

 

[Saber]

If this was really developed by them, then there can't be say they didn't saw this coming. After all, "it just works".

 

[nowhat]

Can’t judge their quality so soon imo, we will only know how well they keep track of time at least five months from now, this isn’t just your ordinary watch you gotta take your time with it

"I don't get the haters, I've spent already 300 hours looking at this watch, looking forward to 300 hours more!"

 

[DenchDeckard]

All I needed!

 

[Cyberpunkd]

I still have one of these in the box. Maybe the mold will increase the value.

It’s not a bug, it’s a feature.

 

[Guilty_AI]

its part of the charm

 

[ChorizoPicozo]

they are toys

 

[AJUMP23]

Do we remember the build quality of that canvas bag?

 

[King Dazzar]

Apparently it runs at 30 seconds a minute.

 

[Davevil]

maybe it's just a procedurally generated watch

 

[MR ARCADE FOREVER]

What, aren't they Rolex watches?

 

[SEGAvangelist]

Expected. This collector's shit is always crap.

 

[Daneel Elijah]

Do we remember the build quality of that canvas bag?

The finest canvas in the land. This video should be well know but we never know. I learned of it in Neogaf after all.

 

[BootsLoader]

dont see the issue? mods can fix it.

They always make everything open to moders so, it’s fair enough.

 

[Reckheim]

I'm surprised people are actually using these watches unironically. They always looked super cheap. If I were to ever get a collector edition of anything I'd imagine I would just put it on the shelf to show my friends what type of a loser I am.

The finest canvas in the land. This video should be well know but we never know. I learned of it in Neogaf after all.

I hope he does a video on starfield, it deserves it.

 

[lmimmfn]

As usual for Bathesda, needs community mods to fix.

 

[Guerilla Munch]

waiting for the SDF ship to load in so we can hear why this is actually a good thing

 

[mejin]

Collect junk not only in game, but in real life too.

 

[Pagusas]

wait... people actually wear and use these things?

The hell, I get wanting a little trinket for your shelf, but actually using this thing just seems crazy silly to me

 

[MonkeyClaw36]

All I needed!

Is the watch face supposed to be tilted a bit? Looks like an AliExpress watch.

 

[cireza]

More collector junk sold at premium price. Nothing beats a good artbook and an OST.

 

[rofif]

Virgin: buy the $300 collector's edition to get a cheap plastic Starfield watch

Chad:

You are a criminal for not using snoopy theme

 

[West Texas CEO]

Virgin: buy the $300 collector's edition to get a cheap plastic Starfield watch

Chad:

 

[EviLore]

You are a criminal for not using snoopy theme

My hands aren't that tiny bro, it's from the internet.

 

[Gamer_By_Proxy]

They don't make watches like they used to, just games.

 

[Team Andromeda]

Always amazed by the pissant comments from people who don't own the games or hardware in question.

Mine is working fine, stardate SEGA Saturn...

 

[Gudji]

I'm surprised it lasted a month considering the game was broke day one.

 

[rofif]

My hands aren't that tiny bro, it's from the internet.

So I am not the only one unable to wear an apple watch because big di... big hands ?!

 

[Thirty7ven]

So I am not the only one unable to wear an apple watch because big di... big hands ?!

You should try wearing them on your wrist who knows