That's cool.
I don't like when customer service reps use the phrase 'as a one time gesture' though. Just seems douchy.
My brother got some money stolen from his apple account due to some fraudulent Chinese app and the guy said he'll refund the money 'just this once'. What if it happened again? Not my fault I got scammed. Not exactly the same as your scenario but that phrase isn't really necessary in my opinion.
Yeah, Amazon threw a similar phrase my way when I complained that the discounted bundle I bought at $16.99 was reduced further to its actual intended price of $14.99 an hour to two later.
I still haven't used the 200 cents of credit yet. Amazon needs to get the e-book version of The Host: The Official Illustrated Movie Companion already.
You should have actually said: Thank you Based Katriina.
Haha, I didn't think of that at the time.
Oh, and Sega can go fuck itself. What a dick move to take down the DDE but leave the regular edition up for purchase when the intention was to bring the former back. Cunts. I'm glad I'll, in a roundabout way, make the $32.50 back; in fact, I'll be ahead when I sell the Company of Heroes Collection, which comes with the DDE.