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Tech Support GAF Thread: No Case Too Big, No Case Too Small

So I am quite certain I fried the HDMI out port on my laptop,

I ran some tests of my own, all signs lead to the HDMI out being fried,

I use my laptop a lot for work and also use the HDMI out, it's an old HP tablet PC, running Windows 7 (64bit) with an on board (intel) AND a dedicated GPU

How expensive and difficult is it to replace one of these babies? it's attached to the motherboard too right?
Can anyone give me some hope? Shed some light on this matter?

Thanks


hp-2.jpg

(Random pic off the net to show the part.)
 
I already have my important files backed up onto USB keys. I'm just wondering what I should do next.

Does your laptop have one of those Windows 7 stickers (COA) with the serial etched into it on its bottom panel? If you have those numbers you can do a clean install of the OS and activate your installation using the key on the sticker.

Legitimate Windows 7 with SP1 ISOs can be obtained here. (It's the Microsoft Digital River installation media, totally legit, and you need to activate it anyway.)

Once you have the ISO, you can use it to make a bootable USB stick Windows installer by using this tool:-

Windows 7 USB DVD Download Tool


A USB stick with a minimum capacity of 4 GB is required.
 

Dai101

Banned
So I am quite certain I fried the HDMI out port on my laptop,

I ran some tests of my own, all signs lead to the HDMI out being fried,

I use my laptop a lot for work and also use the HDMI out, it's an old HP tablet PC, running Windows 7 (64bit) with an on board (intel) AND a dedicated GPU

How expensive and difficult is it to replace one of these babies? it's attached to the motherboard too right?
Can anyone give me some hope? Shed some light on this matter?

Thanks


http://whatlaptop.techradar.com/files/whatlaptop/hp-2.jpg[IMG]
(Random pic off the net to show the part.)[/QUOTE]

Yikes. The problem with these is that maybe is not the HDMI port but the chip/chips that control it. Here i will charge something between $30 - $50 USD (IF it's only the port that need to be replaced) but here's Mexico, so i don't have a clue how much it will cost you in your country.
 
Anyone know how to secure erase an SSD for sale? I'm selling my iMac and apparently the disc utility zero erase is NOT intended for SSD's. What should I be doing to securely erase everything before I sell the computer?
 

Takao

Banned
Does your laptop have one of those Windows 7 stickers (COA) with the serial etched into it on its bottom panel? If you have those numbers you can do a clean install of the OS and activate your installation using the key on the sticker.

Legitimate Windows 7 with SP1 ISOs can be obtained here. (It's the Microsoft Digital River installation media, totally legit, and you need to activate it anyway.)

Once you have the ISO, you can use it to make a bootable USB stick Windows installer by using this tool:-

Windows 7 USB DVD Download Tool


A USB stick with a minimum capacity of 4 GB is required.

It did, but the numbers are so faded that they're unreadable now.
 

Ambitious

Member
I've got two WiFis at home: One router is 802.11n-only (no dual band mode) for my Macs and iPad, the other one is 802.11g-only (for the computers of my parents and my old iPhone 3GS). They're connected via LAN.

My problem is that applications running on a computer connected to one network don't discover devices from the other network by themselves. For example, iTunes does now show my iPhone, which is connected to the other WiFi. And in the opposite direction, the iPhone does not see my Plex/XBMC servers. Manually entering IPs does not work, though of course I can ping devices.

How exactly do I have to configure the routers? What is the setting I have to look for? UPnP is enabled on both. Do I have to set up port forwarding or something?
 

MC RaZaR

Neo Member
Anyone know how to secure erase an SSD for sale? I'm selling my iMac and apparently the disc utility zero erase is NOT intended for SSD's. What should I be doing to securely erase everything before I sell the computer?

You can secure erase within Linux. It worked great for me. You can google a guide that OCZ has.
 
I asked this on gaming side but it's probably better off here:

What's a good way of finding precisely the health of a hard drive? I have my suspicions that one of my hard drives is failing but most all the disk checking programs either tell you "your hard drive is 100% functional" or "it's fucked". No in between. Last time a hard drive of mine failed, every program except for 1 told me there was something wrong even though I knew there was something wrong, and I can't remember which one it was.
 
Yikes. The problem with these is that maybe is not the HDMI port but the chip/chips that control it. Here i will charge something between $30 - $50 USD (IF it's only the port that need to be replaced) but here's Mexico, so i don't have a clue how much it will cost you in your country.

Hey thanks for the reply, I am in Vancouver BC, Canada, honestly 30 to 50 bucks doesn't sound much, considering how much I use(d) the HDMI out on my laptop :(

But yeah, It sounds like something complicated, and I am too insecure to trust any computer technician here, they could tell me anything and try to rip me off. But if I could fix the issue for under $50, I'll be very happy.

Thanks again for the response.
 

gotee12

Member
I've got two WiFis at home: One router is 802.11n-only (no dual band mode) for my Macs and iPad, the other one is 802.11g-only (for the computers of my parents and my old iPhone 3GS). They're connected via LAN.

My problem is that applications running on a computer connected to one network don't discover devices from the other network by themselves. For example, iTunes does now show my iPhone, which is connected to the other WiFi. And in the opposite direction, the iPhone does not see my Plex/XBMC servers. Manually entering IPs does not work, though of course I can ping devices.

How exactly do I have to configure the routers? What is the setting I have to look for? UPnP is enabled on both. Do I have to set up port forwarding or something?
To start, on both your iPad and iPhone, go to Settings-Wifi and tap the arrow beside the connected wifi network name. Post the IP address, subnet and gateway for each device. That'll give me a basic idea as to how you have the disparate networks configured. Also, how do the wifi routers get Internet access? Are they each plugged in to a separare switch port of your Internet modem/router?

My gut feeling is that it may only require a quick change of your subnetting to get the results you want with the least amount of changes to configs.
 

Robso

Member
Hmm, sorry if this is totally dumb. Probably is, and it's just me being hopeful. Is there any sort of device that can connect to a input on a CRT and the other end allows a USB drive to be connected?

Probably dreaming.
 

Ambitious

Member
To start, on both your iPad and iPhone, go to Settings-Wifi and tap the arrow beside the connected wifi network name. Post the IP address, subnet and gateway for each device. That'll give me a basic idea as to how you have the disparate networks configured. Also, how do the wifi routers get Internet access? Are they each plugged in to a separare switch port of your Internet modem/router?

My gut feeling is that it may only require a quick change of your subnetting to get the results you want with the least amount of changes to configs.

Thank you, but in the meantime I've decided to get a new router instead. I'm fed up with my current, shitty setup. I didn't even mention that there's actually a third router involved, acting as a repeater as the signal of one of the others is too weak. I want to have a single, flexible and powerful device and would appreciate some recommendations.

Basically, the only obligatory requirements are:
  • 802.11n support with dual-band mode
  • Possibility to force specific clients to use the 5GHz bandwidth. This is because my notebook suffers from interferences when using 2.4GHz if Bluetooth is active.

Compatibility with DD-WRT or OpenWRT would be nice, but is no must if the preinstalled firmware is flexible enough for my needs.

Price doesn't really matter, but I'd prefer something less than 150€.

edit: The ASUS RT-N66U sounds great.
 

Rokam

Member
Alright so I'm trying to figure out what the hell is up with logitech headsets. The last 2 I have bought (2 different products) have eventually broke to where I only get sound out of the left ear. At first I thought it was my soundcard itself because it's crappy, but my speakers and non-Logitech headphones work fine. This last headset I bought broke within a month, is there some compatibility issue that could be at work here or are the Logitech headsets ass?
 

Dai101

Banned
Alright so I'm trying to figure out what the hell is up with logitech headsets. The last 2 I have bought (2 different products) have eventually broke to where I only get sound out of the left ear. At first I thought it was my soundcard itself because it's crappy, but my speakers and non-Logitech headphones work fine. This last headset I bought broke within a month, is there some compatibility issue that could be at work here or are the Logitech headsets ass?

Probably the bold part
 

Fugu

Member
I asked this on gaming side but it's probably better off here:

What's a good way of finding precisely the health of a hard drive? I have my suspicions that one of my hard drives is failing but most all the disk checking programs either tell you "your hard drive is 100% functional" or "it's fucked". No in between. Last time a hard drive of mine failed, every program except for 1 told me there was something wrong even though I knew there was something wrong, and I can't remember which one it was.
CrystalDiskInfo is ugly as sin but it works quite well for me.
 

SolKane

Member
Hello TechSupportGAF,

I got a question about cookies. Let's say you have two people using the same computer, using the same browser software to access some site which stores separate cookies for the two users. My understanding is that if one the users clears their internet history and cache, they will overwrite both of the sets of data for the two users. Is that right?

And let's say that they're both accessing the same website on the same computer on the same browser, but are doing this under separate Windows user names. Are the cookie settings at that point, independent of each other?
 
Hello TechSupportGAF,

I got a question about cookies. Let's say you have two people using the same computer, using the same browser software to access some site which stores separate cookies for the two users. My understanding is that if one the users clears their internet history and cache, they will overwrite both of the sets of data for the two users. Is that right?

And let's say that they're both accessing the same website on the same computer on the same browser, but are doing this under separate Windows user names. Are the cookie settings at that point, independent of each other?

AFAIK, Depending on the browser software used, the answer could be yes or no. To both your questions.

For example, Firefox by default holds seperate profiles for each seperate Windows user on the computer that uses Firefox, which contains all the settings, preferences, addons, cookies and other customizations. So, what one user does is completely independent of the other.

If they're both using the same Windows username, then yes, obviously it will overwrite the data. You can still avoid this by making a seperate Firefox profile for the other user sharing your Windows username, and making that user start up Firefox with their own create Firefox profile.

(Multiple Firefox profiles can be created for as many users as you wish, all independent of the other)

The main program files are unaltered, only changed if an upgrade is done either automatically or manually by an administrator (or even a normal user, if you allowed Firefox to install its Update Maintainence Service).

I'm not so familiar with the machinations of IE, Opera or Chrome however.
 

SolKane

Member
AFAIK, Depending on the browser software used, the answer could be yes or no. To both your questions.

For example, Firefox by default holds seperate profiles for each seperate Windows user on the computer that uses Firefox, which contains all the settings, preferences, addons, cookies and other customizations. So, what one user does is completely independent of the other.

If they're both using the same Windows username, then yes, obviously it will overwrite the data. You can still avoid this by making a seperate Firefox profile for the other user sharing your Windows username, and making that user start up Firefox with their own create Firefox profile.

(Multiple Firefox profiles can be created for as many users as you wish, all independant of the other)

The main program files are unaltered, only changed if an upgrade is done either automatically or manually by an administrator (or even a normal user, if you allowed Firefox to install its Update Maintainence Service).

I'm not so familiar with the machinations of IE, Opera or Chrome however.

Thanks for the help, your answer helped clear things up. I'm going to assume that the other modern browsers work similarly to Firefox in that regard.
 

MarkusRJR

Member
My dad's old PC fell apart and he bought a new one. The broken PC won't even turn on, is there any way to get my tons of music/video off the hard drive?
 
I've been having issues recently with my PC connected to my HDTV. Intermittently, without any rhyme or reason, my HDTV will flicker to black, then return to whatever was displayed about 3 seconds later. I tried troubleshooting my RAM by running MemTest, without any issue. I reinstalled Windows 8 and reseated my video card, but this still occurs. Any suggestions as to how to remedy and troubleshot this issue?
 
I've been having issues recently with my PC connected to my HDTV. Intermittently, without any rhyme or reason, my HDTV will flicker to black, then return to whatever was displayed about 3 seconds later. I tried troubleshooting my RAM by running MemTest, without any issue. I reinstalled Windows 8 and reseated my video card, but this still occurs. Any suggestions as to how to remedy and troubleshot this issue?

This may sound silly, but have you tried using a different cable to discount the possibility of a faulty cable?
 

paskowitz

Member
Adobe Soundbooth/Audition experts...

I have two tracks. One is the audio from a GTAV trailer. The other is the song that plays in the background of the trailer. Is there a way within Sb/Au to remove the song form the trailer (GTAV audio track)? I figure there's got to be a way for it to recognize the two sounds are the same and the delete the one from the other. Sorry, I do not know how to describe this in technical terms, I do not use the program much.
 

Jitters

Member
For some reason this started pulling up when I click pictures.

X8HHRjz.gif



I think it might have happened after my pc had to restart because it encountered a problem.
Any idea what happened or how I could get my pictures back?
 

nan0

Member
For some reason this started pulling up when I click pictures.

X8HHRjz.gif



I think it might have happened after my pc had to restart because it encountered a problem.
Any idea what happened or how I could get my pictures back?

Are the pictures still there? The message just looks as if the library shortcut is borked. Deleting the library shortcut and restoring the default libraries should help: http://answers.microsoft.com/en-us/...-working/65a0d619-db60-4309-9d36-7d3584bc811d
 
Adobe Soundbooth/Audition experts...

I have two tracks. One is the audio from a GTAV trailer. The other is the song that plays in the background of the trailer. Is there a way within Sb/Au to remove the song form the trailer (GTAV audio track)? I figure there's got to be a way for it to recognize the two sounds are the same and the delete the one from the other. Sorry, I do not know how to describe this in technical terms, I do not use the program much.

I saw a tutorial on YouTube that explained how to do this with Audacity.
Essentially you sync the two music tracks up to the exact same location, then take the instrumental track (or the one that doesnt have the audio that you're trying to isolate) and invert its waveform. In other words, all the highs become lows and vice versa. Then when you play it, the inverted waveforms cancel each other out, leaving you with an acapella.

It's not perfect and there's probably a better way to do it, but it worked well in the video I watched.
 

Orbis

Member
So I made a bit of a mistake just now; I tried to move a folder up one directory in Linux terminal and for some reason I typed "sudo mv foldername ../". Where did I just send this folder? My brain for some reason thought that was a good command to type.

EDIT: See now I'm confused, because I created a new folder, performed the same command and it just moved it up one level. The original folder is nowhere to be seen though.

EDIT2: I managed to recover the web style sheet I had in there as the page was still loaded in Firefox on my Windows PC. So no lasting damage done.
 

esai

Member
hey guys, so my friend sent me an email with a picture of his computer showing errors. i have no idea what it could be. he said his hdmi output wont work now and the laptop wont recognize his printer. any help would be much appreciated.
jbxIaBA6cRm1cx.png
 

SolKane

Member
Question for the Excel gurus here:

Let's say I have some text file that I want to import into a spreadsheet. This text file appears in the following format:

Code:
NAME     STREET              ZIP  CITY         STATE     PHONE 
JIM SMITH1234 HAPPY VALLEY ST90101SAN FRANCISCOCALIFORNIA5551234

Don't about the column headers, those are only there to point that the fields are discrete units; I just want the data from the second line. Note that there is no clear space between the fields, the only spaces occur within the fields. When I copy and paste this into a spreadsheet, Excel is not aware that these are discrete units, they just look like one really long cell. Is there any way I can "tab out" the data, so that it shows up in the proper cells, given that I know where the discrete units begin and end? I'm sure there's an easy way to do this, I just never use Excel and my google-fu sucks right now.
 
N

NinjaFridge

Unconfirmed Member
I'm looking for a Torx set. Needs to have a T6 and T10. Any cheap and decent recommendations?
 

MarkusRJR

Member
About a week or so ago I started getting this error on my prepaid cell phone carrier's page. I've tried different browsers and my phone (using my wifi connection) but nothing changes. Apparently the website works fine for other people so I think it may be related to my ISP or something. Can someone who understands this stuff explain what the error basically is saying and if there is a way to fix the problem? I need to pay my next months cell phone bill in a few days or my service will get cut off.

8am5IjN.jpg
 

jvm

Gamasutra.
Straight up hardware question.

I have a Lenovo 3000 N100 (0768-A52) laptop. The tech specs say maximum of 2GB RAM. Is that true? I feel like, back when I was building systems back in the 1990s, there would be cases where companies would say a system supported only a certain value for RAM but it would unofficially support more.

Specs, for your reading:
http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-63446

Thanks, guys. :)
 
Straight up hardware question.

I have a Lenovo 3000 N100 (0768-A52) laptop. The tech specs say maximum of 2GB RAM. Is that true? I feel like, back when I was building systems back in the 1990s, there would be cases where companies would say a system supported only a certain value for RAM but it would unofficially support more.

Specs, for your reading:
http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-63446

Thanks, guys. :)

In this case, it could be a manufacturer's (Lenovo) imposed limitation in the BIOS/hardware.

I just had a look up at crucial.com (RAM experts and manufacturer) for your laptop model and the maximum supported RAM on your system/mobo is 2GB. (in the 2GBx1stick or 1GBx2sticks configurations)

However, Intel states that your laptop's mobo (Intel 945GM chipset ) is capable of supporting 4GB RAM.

So while Lenovo and crucial both say 2 GB RAM, Intel says 4 GB RAM, which supports the initial statement.
 

jvm

Gamasutra.
In this case, it could be a manufacturer's (Lenovo) imposed limitation in the BIOS/hardware.

I just had a look up at crucial.com (RAM experts and manufacturer) for your laptop model and the maximum supported RAM on your system/mobo is 2GB. (in the 2GBx1stick or 1GBx2sticks configurations)

However, Intel states that your laptop's mobo (Intel 945GM chipset ) is capable of supporting 4GB RAM.

So while Lenovo and crucial both say 2 GB RAM, Intel says 4 GB RAM, which supports the initial statement.
so if th motherboard supports it but Lenovo hobbled it, what should I do? Go with 4GB and see if it works?

Thanks a ton for checking. Would not have occurred to me to check the chipset specs.
 
so if th motherboard supports it but Lenovo hobbled it, what should I do? Go with 4GB and see if it works?

Thanks a ton for checking. Would not have occurred to me to check the chipset specs.

Go ahead and give it a shot if you don't mind spending that extra bread. Worst case scenario you have a spare stick of 2 GB DDR2 SODIMM RAM to keep or to sell off as you please.
 

jvm

Gamasutra.
Go ahead and give it a shot if you don't mind spending that extra bread. Worst case scenario you have a spare stick of 2 GB DDR2 SODIMM RAM to keep or to sell off as you please.
Thanks. I may have some in an old laptop I had forgotten about, so it may be simpler than I originally thought!
 

Kccitystar

Member
Okay so I bought an Intel 180GB SSD for my Windows 8 laptop. It's an HP laptop so it has a bunch of partitions and no recovery discs.

What I want to do is use the SSD as my main drive with Windows 8 and all the apps I use, and keep the 500gb as a spare drive. However, the problem I am dealing with is copying everything over. I dont know how to copy the 500GB drive and its partitions over to the SSD and activate the recovery partition from there to format/install a clean copy of W8. I tried clonezilla for the past few hours and nothing. Given that the drive is smaller than 500GB I expected problems but not of this magnitude :(

Any help would gladly be appreciated, GAF :)
 

Megasoum

Banned
Is there a way to force an application to ignore Windows' proxy settings?

Here my problem. At work we use a proxy for all work related stuff and general internet use. Everything works fine except for iTunes. Everytime I try to open itunes the app will crash right away. I found out a couple of days ago that if I go in my Internet Options and uncheck the automatic setting box in the proxy settings iTunes will boot fine and work perfectly (even download stuff from the store without issues). The moment I re-enable the proxy iTunes will crash. Obviously I can't really live without the proxy since it's needed for everything else but this is really annoying and I miss my podcasts!

So, is there a way to force a specific app in Windows to ignore the general proxy settings and connect directly to the web?
 

BIGWORM

Member
Figured out how to migrate everything last night onto the SSD. Feels good man.

Welcome to the SSD club, man. I just bought an Intel 520 series 120GB Saturday for my rig, and installed Win7 clean on it. Boot up time makes my rig fly out the window, it's so fast.
 
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