Hi all - I know that everyone on the Xbox One has been anxiously awaiting a patch for a couple of weeks now, so I wanted to update you on the latest information/development.
Late yesterday afternoon we received notification that Microsoft had failed the patch in the certification process for two items. This news came after we had believed that we had already been approved. It turns out that we had only been approved through step one of what, we now know, is a two-step process (something of which we were unaware and which was not made clear to us). We believed that we were simply waiting for the patch to be posted when, in fact, it was still in the certification process. This is a new process for us, and has also changed a bit for MS as well, and somewhere that information got lost in translation. This was a mis-communication between us and them and is a lesson learned.
That being said, we have been trying very hard to work with Microsoft to speed this patch through, as the items that we are being help up for do not effect the game in any noticeable way (one of them is actually about future-proofing the game). Unfortunately, they have not been able to accommodate us. Therefore, we have fixed the two issue and have resubmitted the patch.
We have been told that they will do what they can to get the patch out by Monday or Tuesday. But please know...that is not a promise.
In the spirit of keeping you as informed as possible, you should also be made aware that, if they are not going to be able to get the patch out before Weds. of next week, there is a possibility that we may have to pull the patch and include it in the content update that is scheduled for the following week, as they may not let us submit the content update until the patch has gone live. We are very hopeful this will not be the case, but it is a possibility and we wanted to give you all of the information we have. As soon as we know anything else we will, of course, tell you right away.
We are sorry that this first patch for the Xbox has been a bit complicated. Obviously, we did not want it to go this way. We are very grateful for your patience and understanding and we are hopeful you will find the wait worthwhile and will enjoy the improvements and enhancements that the patch and the upcoming content update bring.