We would like to inform you that our server infrastructure is fully functional. At the same time we are still working on further improving it. Our target is to have it absolutely bullet proof very soon.
Right now, we are also doing everything we can to resolve the current issues. We increased the size of our tech support team to nearly 20 people, but despite this, we still have some unanswered e-mails. The game is selling faster than anyone expected right now, hundreds of thousands of people across the globe are already playing The Witcher 2! So please excuse us as if we are a little overwhelmed by your requests, but we do intend to reply to all your e-mails as quickly as possible.
Moreover, we are about to finish work on a patch that will address some common issues like mouse inversion and key mapping as well as many others. It will be ready next week!
In the meantime, if you are still experiencing problems and would like to discuss them publicly, please do so as comments to this news post. Our team will be answering your questions here.
In the name of the whole team, we apologize from the bottom of our hearts, to everyone who cannot enjoy the game as intended. We promise that we will keep on working to make everything absolutely perfect! Watch for more news coming soon.