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United boots bride & groom traveling to their wedding from half-empty plane

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someone will defend this. IMO It's pretty shameful how airlines will let upgrade seats sit empty when there are people on-board who would enjoy the nicer seat.
Yeah, I will defend that. Just because a seat is empty doesn't mean you are entitled to it. If you go with a train, you also can't travel first class when buying a second class ticket just because there are empty seats. This goes for any mode of transportation.

"How come I don't get to ride the fancy Audi when I rented a Kia. You're not using it anyway!"
 

Podge293

Member
someone will defend this. IMO It's pretty shameful how airlines will let upgrade seats sit empty when there are people on-board who would enjoy the nicer seat.

Why is it shameful? They sell a specific seat not the whole plane.

If someone wants to seat in a higher class, they can pay


NoRéN;234101223 said:
They probably tried to throw in the "we're getting married" to try and get some free stuff.

That shit works great. Me and the wife got bumped to business class flying to Orlando from Dublin. Was class
 
someone will defend this. IMO It's pretty shameful how airlines will let upgrade seats sit empty when there are people on-board who would enjoy the nicer seat.

It's weird since I thought it was standard practice.

Air France does this regularly, I even got upgraded to business while having an economy tickets. It's a win win situation. The passenger will be happier and more likely to come back and even pay for the premium ticket and the airline might be getting more money without losing anything in the process. Seems like a no brainer to me.
 
The OP should be updated with the new information. Like I said, if this proves out that these two are lying, United should sue them and add a lifetime ban.
 

shanafan

Member
It's weird since I thought it was standard practice.

Air France does this regularly, I even got upgraded to business while having an economy tickets. It's a win win situation. The passenger will be happier and more likely to come back and even pay for the premium ticket and the airline might be getting more money without losing anything in the process. Seems like a no brainer to me.

You can upgrade at the gate.

But, you can't decide "Oh look, no one's in first class, I'm going to sit there" once you board AFAIK
 

NOLA_Gaffer

Banned
As fucked up as last week's forced removal story was, United still deserves the "Innocent until proven guilty" treatment because I would imagine there's a ton of customers trying to use the incident as an opportunity to try to fuck over United in one way or another.
 

mjc

Member
Yeah I saw this earlier today, sounds like they're trying to tag onto the bad press without having a legitimate gripe. Pretty slimy.
 
There seems to be a part of the story missing where it jumps from "Can we have a free upgrade?" to "Here's the marshall's now get the fuck off our plane!"
 

Magus1234

Member
I remember one time at some Asian airline I was hitting buttons on their check in thing not understanding what the hell I was doing. When I got in the plane I was in business class while my fiends were in economy, so I kept making fun them calling them plebs and what not, thinking the airline just had a random free upgrade spot. Little did I know, when I got home and saw my bank account I was down $500 dollars and eating top ramen for a month.
 
This doesn't sound right. Why not tell the flight attendants "there's some guy sleeping in our seats" or just wake the guy up themselves? That's a hell of a jump from just sitting in upgraded seats to being thrown off the plane. Lots of details missing.

And I'm pretty sure most semi-competent flight attendants wouldn't allow someone to take up an entire row to sleep while people are boarding.
 

Chris R

Member
And I'm pretty sure most semi-competent flight attendants wouldn't allow someone to take up an entire row to sleep while people are boarding.

It depends. I've been on a flight were the crew knows it's going to be light (like 25% full) and was told I can move around as I want, but if I was sitting in someones seat and they wanted it to move.
 

MetatronM

Unconfirmed Member
someone will defend this. IMO It's pretty shameful how airlines will let upgrade seats sit empty when there are people on-board who would enjoy the nicer seat.

...I'm sure literally everybody on the plane would enjoy a nicer seat. Are you suggesting they fight club for it or something? If nobody paid for it then nobody paid for it.

Regardless, there's a lot about this story that seems pretty suspect. There's clearly a lot more going on here than what's being claimed in this story.
 
Nah, the other United stories were legit, but these two sound like they were trying to take advantage of United's bad press and sit in seats they clearly hadn't paid for. Not once have I see someone sleeping in my seat and decided to go to the front of the plane and take empty seats there. What kind of nonsense is that?
 

Izuna

Banned
I remember one time at some Asian airline I was hitting buttons on their check in thing not understanding what the hell I was doing. When I got in the plane I was in business class while my fiends were in economy, so I kept making fun them calling them plebs and what not, thinking the airline just had a random free upgrade spot. Little did I know, when I got home and saw my bank account I was down $500 dollars and eating top ramen for a month.

How...

That's... hilarious
 
I am convinced United is embracing this just to encourage people to fly with them so that they too can have their own kicked off United story.

They're like one of those hot dog stands where you pay to have insults thrown at you.
 

ZOONAMI

Junior Member
Yeah there's got to be more to this story. I get that it's another gaffe for United in the news, but whether the flight was half empty or not, who the hell goes to their seat to find someone laying across all three of them, fast asleep and NOT say something.

Wake the dude up and tell him you're in the seat. Or if you go up a couple rows and the flight attendant tells you to get out, explain the situation, and have the flight attendant wake the person up.

If you're last to board and the plane isn't full, I would pretty much sit in any available seat (probably wouldn't just give myself an upgrade though like these two).

If I had to guess they were probably a wee bit toasted and decided to give themselves an upgrade. Then started swearing when told to move, something along the lines of what the fuck do you care the plane is empty. Then United says, ok, lets make it even more empty. Even if this is the scenario and I was the flight attendant I'd probably just shrug it off and say alright.
 

DietRob

i've been begging for over 5 years.
I am convinced United is embracing this just to encourage people to fly with them so that they too can have their own kicked off United story.

They're like one of those hot dog stands where you pay to have insults thrown at you.

Ah yes, the old no publicity is bad publicity angle. Honestly it's the only way this daily fuckery makes any sense to me also.
 

aliengmr

Member
So I can't imagine a situation where flight attendants completely ignore some guy taking up a whole row sleeping and kick off the couple for no reason.

Not buying it.
 

HoodWinked

Member
for some reason when i read this title i pictured a bride in groom in their wedding dress and tux getting on a plane then being kicked off. when of course they were just in common clothes and just looked like any other passengers.

but in the immediate time frame i feel like united is just way too paranoid about more lawsuits that they would follow protocol with even more scrutiny. wonder what the chances are that the couple is seeing an opportunity for their own settlement.
 

RMI

Banned
haha damn, my bad. I meant like if there are empty seats on the plane and you ask to sit on one, they should let you sit on it. the money is gone. nobody is buying that ticket.

you definitely shouldn't go and just sit in whatever seat you want because it is currently unoccupied.
 
While I believe the passengers were probably unruly once they were asked to move, I'm also inclined to believe they didn't know that they had moved to Economy Plus seats when they moved in the first place. It's not like those seats are labeled, they're just seats with a little extra leg room. It's not like these two tried to jump into first class or something.

Also, United is terrible about this. Last time I flew with them was about seven or eight years ago for work, and back then they were charging for exit row seats. I paid because I wanted the extra legroom, but the seats were mostly empty. When the plane doors closed, people naturally tried to move into those seats. They were rebuffed by the staff, who told them, "you had the opportunity to pay for those seats when you checked in," which, of course, pissed everyone off, because they never actually said during boarding that those upgrades were avaiable. And they let those seats sit empty for the whole flight, which made no sense to me.

Anyway, the whole experience with United was so terrible, that I haven't flown them since. I almost exclusively fly Alaska now.
 

Lothars

Member
As fucked up as last week's forced removal story was, United still deserves the "Innocent until proven guilty" treatment because I would imagine there's a ton of customers trying to use the incident as an opportunity to try to fuck over United in one way or another.
Nope they do not deserve any benefit of innocent until proven guilty. They are guilty until proven innocent. Defending airlines like united really is pretty low.

Until more information comes out, I will believe the couple that got kicked off.
 

Aselith

Member
United is raw as fuck here lately. They trying to suicide or?


While I believe the passengers were probably unruly once they were asked to move, I'm also inclined to believe they didn't know that they had moved to Economy Plus seats when they moved in the first place. It's not like those seats are labeled, they're just seats with a little extra leg room. It's not like these two tried to jump into first class or something.

Also, United is terrible about this. Last time I flew with them was about seven or eight years ago for work, and back then they were charging for exit row seats. I paid because I wanted the extra legroom, but the seats were mostly empty. When the plane doors closed, people naturally tried to move into those seats. They were rebuffed by the staff, who told them, "you had the opportunity to pay for those seats when you checked in," which, of course, pissed everyone off, because they never actually said during boarding that those upgrades were avaiable. And they let those seats sit empty for the whole flight, which made no sense to me.

Anyway, the whole experience with United was so terrible, that I haven't flown them since. I almost exclusively fly Alaska now.

So did the people offer to pay for those seats? If not, it makes perfect sense why they let them sit empty.
 

Krakatoa

Member
I think there's another side of the story missing....I'll wait for more details. Seems to easy to jump on the United hate wagon.
 

darscot

Member
This I am sure is somewhere in the middle, clearly as reported it doesn't make any sense. Airlines really need to ease back on all the different classes and costs. Actually what is more accurate is stupid people need to stop paying extra for stupid shit. Some of the so called plus and upgrades are just pointless and throwing money away. If you can afford to throw money away go first class.
 
Air Asia's "Hot Seats" (basically the same as premium economy) go empty if no one upgrades to them, and the common folk aren't allowed to sneak over there. My last flight, I paid like $12 extra to have one, and the flight attendants were constantly kicking people out who were sneaking back there to sit in them. Gotta pay to play. I was the only one in those two rows - it was awesome.

So I can't imagine a situation where flight attendants completely ignore some guy taking up a whole row sleeping and kick off the couple for no reason.

Not buying it.

Never mind the fact that the guy wouldn't be allowed to be doing that prior to takeoff, as he needs to be seated and belted for takeoff. This story sounds hella fishy.

This I am sure is somewhere in the middle, clearly as reported it doesn't make any sense. Airlines really need to ease back on all the different classes and costs. Actually what is more accurate is stupid people need to stop paying extra for stupid shit. Some of the so called plus and upgrades are just pointless and throwing money away. If you can afford to throw money away go first class.

It's a difference between maybe a couple hundred and a couple thousand - vastly different meanings to "throwing money away."
Airlines make money on this shit. Their margins are thin if they're not full and selling them upgrades.
 
I bet you money these guys thought they could make use of the recent bad publicity to get themselves a free upgrade.

And I genuinely wonder how "compliant" they where when they were told to return.

I don't really understand why you're taking an approach that suggests that a company with multiple recent examples of mistreating its customers is the victim in this situation.
 
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I don't really understand why you're taking an approach that suggests that a company with multiple recent examples of mistreating its customers is the victim in this situation.
I also don't understand the approach that they did something wrong when there are huge gaps and inconsistencies in the story
 
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