Steam security issue revealed personal info to other users on XMas Day (fixed)
- Thread starter Quirah
- Start date
Making sure it's fixed first ?
HUELEN10
Member
Nothing.
funkystudent
Member
Jesus Valve.
Just take steam offline until my info is secure. Take the hit.
Just take steam offline until my info is secure. Take the hit.
Oh God I hope so! I opened my Steam client at what was probably the moment when they started shutting everything down, so hopefully no one was able to see my info. I am pretty sure I didn't have any credit cards saved, but I really don't want my info out there either. So nervous right now!
Dick Justice
Banned
Well, tbf, Uplay is terrible. Origin is fine from my experience though, apart from the auto-login never fucking working.
I was hoping it only happened to people who were offline... Damn.
Well, hopefully nobody with malicious intent saw your details. Good luck.
I was really lucky to even be aware of this issue. Decided to check gaf real quick before hanging out with the family. Had I not I would have never known about this, and most likely would not have known for several days. Valve has the responsibility to inform their millions of customers when shit like this goes down. I thought that was standard operating procedure for almost all companies, but I guess not. When gaf is the primary source of this news for many people than you know Valve done fucked up in a major way. Just inexcusable.
Figuring out the spread of the damage. You're expecting a full write up an hour after the incident?
Cheeseman Battitude
Member
It's Christmas. I'm drunk.
I was under the impression they already did.
Mr. Luchador
Member
I'm upset I understand this reference. Dammit.
lifa-cobex
Member
All a disc asks for is to go pick it up.
We'll wake up tomorrow and the whole thing will be a dream.
Today I learned every Steam user in the world reads GAF on christmas day.
No. Though I'd expect a: "We're aware of the issue and will get back to you when we have more info." or something.
Yeah the two minutes to tweet something would really be "time wasted."
protomouse
Member
Because it's helpful in place of Valve's silence. You have to take their information for what it is. They are making it perfectly clear that they are not an official source.
Rebel Leader
THE POWER OF BUTTERSCOTCH BOTTOMS
Steam is ofline
intheinbetween
Member
I noticed something was going on when I saw the login button from the website in the top of the steam client, though I was using my account. Also, the region content changed when refreshing the client, so I got the russian, brazilian, italian, etc.. versions (language, prices, etc..)
Kwansu Dudes
Member
Lay off the cheese, you filthy animal!
StrikeFirst117
Banned
Doesn't matter they could at least say SOMETHING, asap to prevent the crisis from escalating from users complaining.
spons
Gold Member
I have my full bank account coupled to Steam through PayPal. I'm pretty pissed off at this happening.... I *think* there is an option to use express purchases but I don't even know at this point. I can't even begin to imagine the full extend of this disaster.
I can tell you right now people on 4chan are posting this same screen, but with various other peoples info - and they aren't blocked out. It's out there, if you saved your credentials you are in trouble and I hope you can cancel/lock/change your details ASAP.
Mr. Luchador
Member
Not really, as you can save Paypal details for quick purchases on Steam with the 'My Paypal Account' option.
OnionPowder
Member
Thank goodness I haven't updated my account with my new credit card in case anything ends up being stolen. Hopefully they fix this shit soon.
IcyRhythms
Member
When good things far outweigh the bad, I'm sticking with Steam. I won't excuse this, though. There is no amount of damage control from elitist filth that will make me feel any different. I'll be removing my Paypal and credit card information ASAP.
It's Christmas Day. Pretty much the only inconvenient day in the entire year for something like this to happen. I imagine their best IT guys are drunk or on vacation and others are scrambling to get away from their families.
It's not fixable, the information is already clearly and widely available. All they can do is damage control at this point which includes communicating about the issue.
Green Biker Dude
Banned
it's only dangerous because they have a monopoly. valve has been incompetent for years -- at least 3 -- where they half ass literally everything they do. and yet nothing bad comes out of it since they have no real competition as a digital delivery service
the problem is that before, with the console generations, every 5 or so years you would get a reset and anyone who fucked up got whooped (nintendo 64, ps3 etc). but that doesn't happen anymore which allows them to fuck up as much as they want
StarlordDial
Member
Well a lot of people did portbeg stuff from consoles
Hope they get this fix so I can play stuff ;_;
so they ported your info so everyone can see it
joking and i know it's not an account breach whatsoever
Hope they get this fix so I can play stuff ;_;
Yeah Valve is fucked now.
Holy Order Sol
Member
I see. Basically woke up from a nap to this mess less than a hour ago and read about it in a text from a friend telling me not to log on to Steam and I was like "well..." since my computer was on. Doesn't seem I got charged anything, I cancelled the Paypal authorization just in case though.
Again, please stop with the holiday excuse. When you open a store for business you take on the risk of something like this happening.
If Valve didn't want to work over Christmas they shouldn't be open for business.
Nope. once you authorized it you only have to login after a few purchases again.
funkystudent
Member
They are unnecessary only in the case you are already logged into paypal, something another person would obviously won't be in their browsers. You still always have to confirm from paypal.
Rebel Leader
THE POWER OF BUTTERSCOTCH BOTTOMS
It took about an hour
mugurumakensei
Member
Origin's great actually if only because of EA's exceptional CS. As a client, it's average. It serves its purpose as a store front. However, you at least know EA will acknowledge something when it happens.
I'm not expecting a FULL write up.
I expecting being notified. Valve should be doing what the OP is doing.
Instead, sending the info via e-mail.
aygomyownroad
Member
I can't get near a PC until Tuesday!
I hope my account is okay!
I think I'm going to remove my paypal details on Tuesday. I have deleted all of my credit card info from PSN.
The only place I trust is Xbox Live as they have a double authentication system.
I hope all is well
I hope my account is okay!
I think I'm going to remove my paypal details on Tuesday. I have deleted all of my credit card info from PSN.
The only place I trust is Xbox Live as they have a double authentication system.
I hope all is well
if it wasn't for gaf i wouldn't have had a clue that this was happening. they don't need to do a whole write up of the situation, but users have a fucking right to know they're personal information may have been compromised.
Tainted
Member
Changing your Paypal password may force a one-time re-authentication regardless.
boredandlazy
Member
I have plenty of games on steam but I don't think I've ever actually purchased any games on the platform itself. Is it safe for me to log in to check things out or should I stay offline?
Edit: And I haven't logged in for a few weeks either.
Double Edit: Should have read the first post more closely...
Edit: And I haven't logged in for a few weeks either.
Double Edit: Should have read the first post more closely...
lifa-cobex
Member
Sadly even disc based games are dying off.
Got Fallout 4 on disc today.......wtf with the downloads
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