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[hey_it's_that_dog]

You were there at the right time and moment, the error is on their end, they gave you the season pass for free. They shouldn't take it away once they have sold it to you, at least no one does that in the real world at shops when something like this happens.

Can you describe an analogous situation involving a real transaction in a real shop?

I don't think you can, because electronic shops, pre-orders, licensing, and all that stuff make this a fundamentally different sort of transaction.

Also, you used the word "sold," which doesn't apply here.

You think Sony shouldn't revoke the licenses because why? A gesture of goodwill to their users who took advantage of an error? The whole "this thing should be given away for free because goodwill!" is such a tenuous line of argument and one generally made without a genuine cost/benefit analysis in mind.

And just to restate my whole position, I don't think it's stealing or even very wrong to take advantage of glitches like this. I also believe it is completely within the rights of the seller to rectify the error. It's especially easy for me to accept in this case where no one got to play it yet. It would feel a bit different if they were taking something people had already played, but rationally the seller's rights would be the same in such a case.

 

[Vincent Alexander]

I love how when you buy something and you change your mind "every sale is final", but when they make a mistake, the sale isn't final anymore.

Everyone look at the smart guy here, using his fancy smart guy logic!

 

[RPGam3r]

Good, if you actually gave a damn you would pay for it. Getting it based on some accident is low and I was pretty put off by the thread here that was promoting it.

 

[Darknight]

Hmm...first time that a glitched item has been revoked?

Sony in the past doesnt really care if you got something free due to an error. I got Minecraft PS4 that way from some Euro store and nothing happened then.

Guess they are changing some PSN policies. Oh well, good things come to an end.

 

[sensui-tomo]

Good, if you actually gave a damn you would pay for it. Getting it based on some accident is low and I was pretty put off by the thread here that was promoting it.

You must have not been here for the great walmart thread of the ages... Kayak-GAF will always hold a special place in my heart.

 

[hey_it's_that_dog]

I love how when you buy something and you change your mind "every sale is final", but when they make a mistake, the sale isn't final anymore.

It would be nice if Sony would implement a modern digital refund policy. I can't disagree with that.

However, you are calling this transaction a sale, which seriously strains the definition of the word.

 

[BizzyBum]

I don't get the people who are upset by this. It was obviously a mistake, did you actually think you were going to get all the DLC for free because of a PSN error?

 

[OfTheOverflow]

Shhiiittt, oh well, at least I don't have to be bothered to get the game now.

 

[rdytoroll]

I'm glad I didn't buy the game a few days ago while I was at the store. Wanted to get it this week. Now? Never mind Bethesda, keep it and I won't have to double dip after all. I'll get the season pass for PC down the road when it's at 20 euros.

 

[SpideySenses]

I can't even buy the season pass if I wanted to through a browser, it has download to PS4 (which doesn't work) but no purchase option.

 

[LewieP]

They didn't sell anything though. Since you paid no money, no transaction took place, and you've no right to the content. If it were a pricing error, then sure, money changed hands and it's yours.

Likewise, if someone accidentally labeled a game on a shelf as zero dollars and you go to the register, and try to have it for free, they aren't going to allow that "in the real world."

Wording in the confirmation email from Sony suggests otherwise. They describe it as a "purchase", which is a term with very specific meaning in consumer law.

Your analogy is inaccurate. This is closer to a shop allowing you to get something for free, then after you have left the store, taking it back from you, or remotely deactivating/destroying it.

It's not the end of the world, but it is a little concerning how quick Sony are to revoke these licenses without even talking to effected customers.

The smart thing to do would have been to own up to the error and give everyone a coupon for a reasonable discount on the season pass, and a free copy of a Knack.

 

[Rudiano]

Source (Eurogamer)

Back to playing good games I guess

 

[Scrooge McDuck]

Just out of courtesy, and i don't think that the price is all that relevant when something like this happens since prices change constantly, even the season pass 30$ a little while ago.

If we want to look at it from a "courtesy" angle, I don't think people should take advantage of something they fully know was a pricing error to begin with. But naturally, in business transactions, courtesy often takes a back seat to greed.

 

[E-flux]

Can you describe an analogous situation involving a real transaction in a real shop?

I don't think you can, because electronic shops, pre-orders, licensing, and all that stuff make this a fundamentally different sort of transaction.

Also, you used the word "sold," which doesn't apply here.

You think Sony shouldn't revoke the licenses because why? A gesture of goodwill to their users who took advantage of an error? The whole "this thing should be given away for free because goodwill!" is such a tenuous line of argument and one generally made without a genuine cost/benefit analysis in mind.

And just to restate my whole position, I don't think it's stealing or even very wrong to take advantage of glitches like this. I also believe it is completely within the rights of the seller to rectify the error. It's especially easy for me to accept in this case where no one got to play it yet. It would feel a bit different if they were taking something people had already played, but rationally the seller's rights would be the same in such a case.

I agree that digital stores and licences makes this a bit different but it is still operated like a store and some of the conceptions apply there, and of course there's no cost benefit analysis since we have no idea how many copies were actually "sold" for free. But those people who got it it can only create negative reaction when they lose it which might be worse than the price they lost because of an error, well they can be neutral about it too but still.

And i was mainly talking about when shops make discount errors and stuff like that, i have gotten items from boots to food for sometimes ridiculously reduced price thanks to an error or an expired sale. Which in my mind has the same basic idea.

 

[GitarooMan]

I can see being a little disappointed, but I don't blame them.

 

[Lagunamov]

I was planning to buy the game because of this, but if I don't have the season pass anymore I'm not interested. Anyway, I read that the game is pretty mediocre, so I don't care too much.

 

[tearsintherain]

For those wondering when it was free (like me) apparently it was marked as 0 for a few hours today on the UK store, and thats what got revoked. So it wasn't months ago or something like that, just a glitch today and fixed a few hours later but also revoking the pass for anyone who got it free earlier in the day.

 

[Liamc723]

For those wondering when it was free (like me) apparently it was marked as 0 for a few hours today on the UK store, and thats what got revoked. So it wasn't months ago or something like that, just a glitch today and fixed a few hours later but also revoking the pass for anyone who got it free earlier in the day.

It was a couple of days ago, not today.

 

[Abyssal God]

Source (Eurogamer)

Back to playing good games I guess

dayum!

 

[Bumblebeetuna]

You win the thread.

 

[GrandHarrier]

I was planning to buy the game because of this, but if I don't have the season pass anymore I'm not interested. Anyway, I read that the game is pretty mediocre, so I don't care too much.

WorldsSmallestViolin.gif

If you feel that the game is "pretty mediocre" then the DLC wasn't going to change anything. Also you can just wait for a GOTY edition.

 

[Sword Of Doom]

Did this glitch happen before they raised the Season pass price? Would suck to have to pay full price now if you didn't jump on the season pass thinking you already had it

For those wondering when it was free (like me) apparently it was marked as 0 for a few hours today on the UK store, and thats what got revoked. So it wasn't months ago or something like that, just a glitch today and fixed a few hours later but also revoking the pass for anyone who got it free earlier in the day.

Nvm. Disregard what I posted

 

[Walpurgis]

I love how when you buy something and you change your mind "every sale is final", but when they make a mistake, the sale isn't final anymore.

So true.

 

[GrandHarrier]

Did this glitch happen before they raised the Season pass price? Would suck to have to pay full price now if you didn't jump on the season pass thinking you already had it

After. End of February was the last time to get the lower price.

 

[Sword Of Doom]

After. End of February was the last time to get the lower price.

Just saw someone posted that it was today. Thanks

 

[JigglesBunny]

If anything, this just keeps people from playing Fallout 4.

We should be thankful for this.

 

[Shahed]

I was bored and only decided out of curiosity to see if it would work. Once it was on my download list I didn't do anything else. Didn't download the expansion or even the theme to my PS4.

Can't complain about it being revoked. It was a mistake that never cost me anything. In the end it was DLC I was never going to buy for a game I have never played and that I have no intention of ever even trying it let alone buying it. What on earth would I do with DLC for a game I don't remotely care about? I didn't pay for it so I see no reason I should keep it.

 

[ChaoticBlue]

you guys are so bitter.

They made a mistake. it happens yet some of you still want some sort of compensation.

 

[Gurnlei]

When I first read about it I was wondering how long until they do this. I'd be more surprised if they let everyone keep it.

 

[Nuke Soda]

lol. It'd certainly be a keeper!

I can imagine it going down like this for some people:


-"Can't wait for my free muthafuckin Fallout 4 DLC! What luck! LOL Suckers!"

-"Wait... I got a message?" *Message from Playstation*

-*clicks to open*

-

-

*PSN puts your PlayStation avatar over the guy who gets crushed*

 

[rainking187]

I didn't get in on this, but I do dislike how easy it is for companies to just take digital goods away from you.

 

[giant_frying_pan]

I was considering buying the base game actually. I guess this makes my decision easier!

 

[Tal Shiar Agent]

I didn't get in on this, but I do dislike how easy it is for companies to just take digital goods away from you.

But all digital is the future! ...Right?

 

[ChaoticBlue]

I didn't get in on this, but I do dislike how easy it is for companies to just take digital goods away from you.

nothing was taken. it was just a pass to unlock the DLC. it wasn't even a game.

 

[F0rneus]

I didn't get in on this, but I do dislike how easy it is for companies to just take digital goods away from you.

Is it the same though? No one had their Fallout 4 DLC that they purchased taken away.

 

[Ninja Scooter]

Just really poor from a PR stand point to wait and do this now. Really a boneheaded move.

 

[cleveridea]

So...I see a lot of negative posts on Fallout 4 on neogaf, what are the issues? Visuals? RPG system downgraded from new vegas? Casuals design focus?

 

[blame space]

Fallout 4 owns

How could you monsters expect to get this premium content for free?

 

[Bumbletron]

Just really poor from a PR stand point to wait and do this now. Really a boneheaded move.

When did it happen? If it happened over the weekend, wouldn't it stand to reason that they acted now because it's Monday and everyone is back in the office today?

 

[a Master Ninja]

So...I see a lot of negative posts on Fallout 4 on neogaf, what are the issues? Visuals? RPG system downgraded from new vegas? Casuals design focus?

Obsidian wasn't involved.

 

[starchild excalibur]

Those that got it for free aren't thieves, crooks, or miscreants. They acted on a system glitch that was no fault of their own.

At the same time though, Bethesda owes you nothing. The few of you who think that they should have left it for the sake of "good will," "positive PR," or whatever are sadly mistaken. If you didn't buy the season pass before it rose in price (more power to you if you didn't), you aren't someone who probably would have bought it down the line barring a Black Friday sale on a GOTY edition (again, more power to you).

No one's in the wrong here. And I'm not even salty at the OP's jab at Fallout 4, even if I still enjoyed it more than I've enjoyed my copy of The Witcher III so far. I'm happy to be in the "minority" on GAF that enjoyed it and I look forward to the DLC offerings.

 

[greenegt]

Bravo!

 

[CertifiedFP]

So...I see a lot of negative posts on Fallout 4 on neogaf, what are the issues? Visuals? RPG system downgraded from new vegas? Casuals design focus?

It didn't play like Fallout 2, and thus pissed off all twelve people who bought that game before Fallout actually became popular.

Basically the same scenario as with Fallout 3.

 

[Ninja Scooter]

When did it happen? If it happened over the weekend, wouldn't it stand to reason that it happened now because it's Monday and everyone is back in the office today?

My bad. I completely misread and for some reason thought the error/free passes were claimed back when the game launched, and Bethesda was just getting around to cancelling them now. That being said, I can't feel bad for people who are getting revoked. It cost you nothing. If you want the content that badly pay for it.

 

[Darknight]

I didn't get in on this, but I do dislike how easy it is for companies to just take digital goods away from you.

No one bought it, no one is entitled to it. The end.

The "digital future" that people dread has its benefits as well. People can take advantage of it in times like these. Maybe not this time but games have been put for free by mistake and whoever got it, kept it. (got Minecraft PS4 free from UK at one point last year)

You win some, you lose some.

 

[joecanada]

It didn't play like Fallout 2, and thus pissed off all twelve people who bought that game before Fallout actually became popular.

Basically the same scenario as with Fallout 3.

Lol although that's a bit of a stretch the sales show that it's also somewhat true

 

[Wanderer5]

Lol wonder if this has happen before, but in the end, they can revert this if they want to.

 

[starchild excalibur]

It didn't play like Fallout 2, and thus pissed off all twelve people who bought that game before Fallout actually became popular.

Basically the same scenario as with Fallout 3.

Nah, a lot of people hated that it wasn't done by Obsidian / play like New Vegas. And 90% of those people would bring up the same White Glove Society quest line as proof of this. That quest was quoted time and time again in the same thread.

 

[A Link to the Past]

You'd be playing $60 worth of DLC because you took advantage of a system glitch while other players actually paid.

That's bad pro-corporation BS. We've had this kind of shit for longer than any of us have been alive (taking advantage of erroneous pricing). It's not thievery, it's thrifty.

 

[gosox333]

I'm surprised that people really expected them to reverse this transaction. something like that was pretty much completely unheard of till now

I suppose I don't blame them for doing it, but I certainly wasn't expecting it given other scenarios in which this happened