Very disappointed so far with the Xbox One S. What's going on here?

Raymo

Member
Hey guys,

My two friends and I are PS4 owners and recently decided to each pickup an xbox one s halo bundle. We played halo all the time on 360 and we recently felt the urge to play again. A few days after getting the consoles, we are already looking at returning them. I'm trying to figure out what's the deal. We've had a few issues and I will name a few of them and see if you guys could shed some light.

-Snapping things to the side is pretty much unusable. TV snapping stutters no matter what game I am playing. Twitch causes MCC to crash. Going from a snapped app to the main game is unreliable. It takes a few seconds for the main game to become responsive or it stays frozen altogether.

-Party chat. We frequently have the audio drop out and say there is a network error. We start a new party and everything is fine again.

-Party Chat. I will randomly get switched to game chat and vice versa. Very confusing in the middle of a match.

-Headphones. On PS4, when you route game audio to the headset it automatically mutes the sound coming from tv/speakers. Do you really have to mute your tv/speakers manualy on xbox one?

-Mic audio - is there not a way to adjust your own mic input to the console? One of our friend's mic is really quiet compared to everyone else. Does he have to buy that headset controller adapter to get that functionality?

-Headset audio dropouts. Game audio will randomly dropout, leaving only chat audio. Sometimes, the reverse happens. Sometimes both drop out. The fix is to remove headset from controller and plug it back in.

-Disk drive - while installing Halo 5, my friends disk drive was making a loud noise. His recording sounded like a washing machine.

-User Interface. This is the one I'm most dissapointed about. I expected Microsoft's prowess with software to be refreshing coming from the PS4, but it's extremely lacking IMHO. The UI is cluttered and extremely laggy at times. Button presses take seconds to register. Menu options can be all over the place.

-When installing Halo 5, the intall process froze multiple times for all of us and required us to pause/unpause the install to get it working again.

-I couldn't get my xbox one to change my tv channels. I thought this was a feature. Maybe this is my fault, but I thought it shouldn't be that hard.


HALO: MCC:

-Lots of freezes on startup. The microsoft studios logo will freeze everytime I startup. Sometimes the entire game freezes.

-After multiplayer games, it kicks you out instead of searching for another game.


HALO 5:

-When launching halo 5. It crashes on the splash screen back to the xbox home screen sometimes, requiring restart.

-Forge file browser. This is not showing as available for 2 of us. The third accesses it just fine. Mine was working one day and not the next.

-Halo reqs. Anytime one of my friends accessed his req's during warzone, the system says something like "Retrieving data", He was also never able to look at the previous game's scoreboard while waiting in the lobby.

-Forge maps. There are alot of maps that have moving parts of the level. These will stop moving completely in all parts of the map for many minutes at a time. This made maps unplayable.

-The game's graphics are disapointing. Is multiplayer 1080p? It looks low res at times with lots of aliasing and shimmering. On some maps, the environment textures lack any detail at all.

-Random disconnects during multiplayer

-"Can't reserve dedicated server" errors when starting games



Did we get a bad batch? Are these issues common? I hadn't heard any complaints like this before ordering.
 

Sesuadra

Unconfirmed Member
The Microsoft logo freeze from halo MCC has been there from day one.
The Xbox one OS is really slow..

Everything else will other gaffers have to answer.
 

etta

my hard graphic balls
Wait, all three of you had these problems?

I've never had Halo 5 freeze on me once.
 

CyberChulo

Member
I don't think the suspend resume is very good. Most times when I left Rise of the Tomb Raider in suspend mode. When I turn it on again, it kicks me back out to the main screen and I will have to reload my checkpoint again.

And yeah. The OS is fucking slow to the point I don't feel like turning it on again to deal with the slowness.
 

spookyfish

Member
I don't think the suspend resume is very good. Most times when I left Rise of the Tomb Raider in suspend mode. When I turn it on again, it kicks me back out to the main screen and I will have to reload my checkpoint again.

And yeah. The OS is fucking slow to the point I don't feel like turning it on again to deal with the slowness.

Yep. This happened to me pretty much every time I resumed play.

I've got one on the way, should I be worried?

No unless you're new to the Xbox One -- Most of these issues OP has are pretty well-known -- the UI is slow and clunky for some. Others like it. I'm not a fan.
 
Are the consoles fully updated or are you trying to do these things while it's updating? There are some bugs on the newer build of the OS but it shouldn't be as bad as you guys are having.
 

Thabass

Member
Wow, I haven't had many of these issues other than the slow UI.

My console also shuts off from time to time when I'm in the middle of playing a game. Has anyone else had that issue?
 

KORNdoggy

Member
primarily why i haven't touched my xbox one since i got it for christmas. the UI is awful imo. i go by the thinking that UI's are like jokes. if you have to explain them it's not a good UI....i had to google how to even do basic stuff multiple times. they need to strip half of it away and just refine what it left.
 

cackhyena

Member
I love the UI, but it is slow as hell. If Scorpio doesn't fix this...

As for chat issues, never had one. Installing games either. Can't speak to the rest.
 
-I've always found snapping to be awful. Some people seem to have a use for it, but I've always found it to be far more trouble than it's worth.

-The Xbox UI is terrible. They made it better with their last big overhaul, but the performance is still bad.

-MCC was always a mess for me. Even with the numerous patches, bugs still abound whether in the single or multiplayer. Menus were likewise prone to issues.

-I can't say I ever encountered your specific party chat issues, but I did always find the party chat UI to be cumbersome and confusing. I could see some of your issues just coming from mistaken settings related to that.

I've got one on the way, should I be worried?

For the most part, much of this sounds like the general Xbox One experience. Some people don't take issue with it, while others do. Doubt it has anything to do with it being the Xbox One S.

Wow, I haven't had many of these issues other than the slow UI.

My console also shuts off from time to time when I'm in the middle of playing a game. Has anyone else had that issue?

That can't be normal. Even if there are power-saving settings turned on, if you're playing, that shouldn't be happening.
 

spons

Gold Member
I don't know about most of your issues but yes, the Xbox One OS is slow and Halo: MCC is somewhat buggy.

Most of the features work great for me but it's the small ones that can get really on my nerves, like suspend/resume not tracking my logged-in user, then booting me out of the game because "I changed user accounts". But those glitches are very rare for me.
 
I've had an X1 for a couple years now and this pretty much mirrors my experience

I don't use it very often but when I do I usually have crashes, freezes, or just bugs in general of some kind when trying to do something.
 

amdb00mer

Member
Wait, all three of you had these problems?

I've never had Halo 5 freeze on me once.

This right here. I have not had any of these issues either. However, I cannot speak to the Twitch issue. I never really stream. My Xbox One S has performed great since day one and I don't know where the lag about the dashbaord keeps coming from. No lag for me, but it could be a bit more friendly when going through the store.
 
For the headset volume go to settings, display & sound, and then volume.

And some of your other issues are game specific and have nothing to do with the hardware. Some of your Halo 5 issues Ive never experienced.

Also when installing from a disk always go offline to speed up the process because otherwise it will install all patches first.
 

EmiPrime

Member
The MCC 1 second freeze during the Microsoft Studios logo is pretty hilarious. You'd think that would have been fixed by now.
 

Oppo

Member
slightly OT but... i can't believe anyone ever thought Snap was a good idea.

when it was announced and shown, and folks were impressed, i felt like i was taking crazy pills. it's an utterly busted interaction.
 

fernoca

Member
Don't have the S (but the bigger white unit), and outside the few random crashes everything is normal.

Some things like the friend with the low volume headset, could be his/her headset. There's a setting to turn up the volume of headsets. But if that was changed already, it could be the headset.

Though both of you having most of the same problems and the constant crashes, could be a bad batch. Just bad coincidence.

Make sure everything is up to date and fully installed, all settings are the way it should be and if the problems persists, just exchange them.
 
"Will list just a few"

Just return it guy its not for you the rule of thumb for me is if you have to justify it it wasnt worth it to begin with
 

Theorry

Member
I'd find that hard to believe.

The new dashboard update made it faster already last year. Still Xbox UI has problems.
Store is slow for me for example.

xDHxCIk.png
 

Admodieus

Member
They need to figure out a roadmap away from Snap if their console can't properly support it. It's been awful and slow since Day 1.

Theoretically, it's a decent idea, but even when you have something snapped and working, it's annoying to have to switch focus between the two just to get anything done.
 

Raymo

Member
For the headset volume go to settings, display & sound, and then volume.

And some of your other issues are game specific and have nothing to do with the hardware. Some of your Halo 5 issues Ive never experienced.

Also when installing from a disk always go offline to speed up the process because otherwise it will install all patches first.

That only allows you to adjust the mix and the volume of your headset. There doesn't seem to be a way to adjust the level that your mic transmits at, which is frustrating. They say I am loud and my friend can barely be heard.
 
Are you all fully updated? Are you all in the preview program for the dashboard? A lot of these issues sound like they are remnants of the OS in the first year after the console launched. They haven't been issues for a year or two now.

The Halo 5 stuff is very not indicative of the experience it seems most people have. Are you in a less populated part of the world in terms of Xbox players? How far are you from the nearest Azure data center?
 
Alot of it sounds more like internet problems.

Yes, I'd check your NAT settings OP. I use party chat on a daily basis and never have those issues. The disc making a loud sound is weird though, I'd just exchange it if your worried.

Can't help with the snapping features as I never use it. Just never appealed to me at all.

Owning both the ps4 and Xbox one I'd say the xbox is just a hair slower using the UI, though I don't mind as there is a lot more going on. Personally I find the UI fantastic on both for different reasons.
 

TBiddy

Member
It's so weird that Microsoft can't figure this one out. Reliable instant resume / suspend is a bloody beautiful feature on the ps4.

I don't have any issues with it. I turn on my XB1, start the game and I'm back where I left it.
 

TheKeyPit

Banned
Let me make everything bold which doesn't sound like a normal problem from my experience.

Hey guys,

My two friends and I are PS4 owners and recently decided to each pickup an xbox one s halo bundle. We played halo all the time on 360 and we recently felt the urge to play again. A few days after getting the consoles, we are already looking at returning them. I'm trying to figure out what's the deal. We've had a few issues and I will name a few of them and see if you guys could shed some light.

-Snapping things to the side is pretty much unusable. TV snapping stutters no matter what game I am playing. Twitch causes MCC to crash. Going from a snapped app to the main game is unreliable. It takes a few seconds for the main game to become responsive or it stays frozen altogether.

-Party chat. We frequently have the audio drop out and say there is a network error. We start a new party and everything is fine again.

-Party Chat. I will randomly get switched to game chat and vice versa. Very confusing in the middle of a match.

-Headphones. On PS4, when you route game audio to the headset it automatically mutes the sound coming from tv/speakers. Do you really have to mute your tv/speakers manualy on xbox one?

-Mic audio - is there not a way to adjust your own mic input to the console? One of our friend's mic is really quiet compared to everyone else. Does he have to buy that headset controller adapter to get that functionality?

-Headset audio dropouts. Game audio will randomly dropout, leaving only chat audio. Sometimes, the reverse happens. Sometimes both drop out. The fix is to remove headset from controller and plug it back in.

-Disk drive - while installing Halo 5, my friends disk drive was making a loud noise. His recording sounded like a washing machine.

-User Interface. This is the one I'm most dissapointed about. I expected Microsoft's prowess with software to be refreshing coming from the PS4, but it's extremely lacking IMHO. The UI is cluttered and extremely laggy at times. Button presses take seconds to register. Menu options can be all over the place.

-When installing Halo 5, the intall process froze multiple times for all of us and required us to pause/unpause the install to get it working again.

-I couldn't get my xbox one to change my tv channels. I thought this was a feature. Maybe this is my fault, but I thought it shouldn't be that hard.



Did we get a bad batch? Are these issues common? I hadn't heard any complaints like this before ordering.
 
Didn't IGN and others literally just confirmed that Xbox one S OS is actually faster than PS4?

In regard to what? Turning on? UI?

I highly doubt anything other than that, and even those sound unlikely.

Does someone's network tie into performance of the UI? There is such a large discrepancy of stories out there that there has to be reason we see "response time is a second" and "nah, more like 6 !"

I posted a video a while back of me navigating my UI and everything popped instantaneously even with a game running in the background

I believe the basic Xbox One UI makes a surprising number of online calls to do what it does, so yeah, a slower network does I believe effect performance of the UI. (Which I think was a really poor design decision.)

I don't have any issues with it. I turn on my XB1, start the game and I'm back where I left it.

Seems dependent on the game too though. Some games might have it working well. I eventually just took to completely shutting off my games because it seemed so unreliable.
 

Sojgat

Member
Some of that is not typical (UI shitshow definitely is though).

I honestly wouldn't trust new Xbox One hardware revisions at first.
 

Zedox

Member
Those audio issues are very new to me. I've had party drop outs (but that was a long time ago as I think they fixed that). With gamechat and party chat, you can switch that in the settings when you bring up the guide (double tap guide button for quicker access). I can't say I've had the same experience as you with halo 5. I've only played a little of Halo:MCC (and mostly single player).
 

Alx

Member
I love the UI, but it is slow as hell. If Scorpio doesn't fix this...

It can't be and shouldn't be a matter of raw performance. I mean it's just a user interface, there's no reason you should need to quadruple your performance to prevents app from hanging and button presses to be registered after several seconds.
I don't know exactly how MS could mess it up when they're supposed to have the most expertise on that field, but there's definitely something wrong in how they're handling the Xbox OS. I'm not even talking about design, which is (or was) mostly fine for me, but just responsiveness.
And don't start me on Cortana, which runs better on my old Lumia phone than on a gaming console.
 
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