Multiple reports of joycon connectivity issues in Switch previews

It never happens in the middle of playing though. It only happens every now and then when I try and power up the system with the controller. Then I need to re-sync, and it doesn't sync like it should. It takes multiple tries.

It has happened to me multiple times in the middle of playing.
 
I had a similar issue with my xb1 and also my DS4 goes wonky sometimes, the analog sticks don't respond or they do what they want.

Guess it's just due to my setup but the PS3 doesn't exhibit these issues.

My TV is against one wall and my consoles and whatnot are to my right against another wall about 8 or 9 feet away. XB1 controller would drop connection, DS4 would go wonky. My DS4 never did that when I moved it below the TV for a while. PS3 doesn't do it period. The Switch will be on the same shelf with my TV.
 
Ha that's where the hidden dGPU must be the controller signals must be causing it to awaken from time to time causing the desync issue.
 
Curious how the problem could be rectified without either of those things. What other solution would there be? People sitting closer to their consoles?

The fact that it's not affecting every console doesn't conclude that the problem is hardware related, yet.

There could be external factors affecting the Joy-Cons. I don't know, I don't have a Switch on me to test what is causing the problem.

We're talking about a wireless controller here.
 
We are beta testers essentially, hopefully when they knock down the price this holiday they gives us a few freebies like they did with the 3DS

By that line of thinking, every early adopter is a beta tester for any hardware and it's potential launch issues.
 
I had a similar situation once with my PS4. The problem was that the PS4 was too close to my Wifi router... took me like 2 months to find the problem.
 
Gamexplain just released a video on the issue. Gives more credence to it being a possible hardware issue, with both Joy-Cons becoming choppy when blocked by a hand or put behind the back. The green light that says it's connected stays on, so it's not a desync issue.
 
Remember, if several reports are coming in just from Switches the press received (a miniscule number compared to the total number of Switches prepped for launch) then I would assume this will be a very common issue with launch units.

I hope this can be fixed with software.
 
Gamexplain just released a video on the issue. Gives more credence to it being a possible hardware issue, with both Joy-Cons becoming choppy when blocked by a hand or put behind the back. The green light that says it's connected stays on, so it's not a desync issue.

So it doesn't actually lose connection but the input signal is obstructed? Most notably so by physical barriers?

This sounds like something they could fix if they increase the wireless signal but I don't know if that's possible through software.

Actually it begs another question - how many people who are experiencing this phenomenon experience it when the JoyCons are attached to the grip vs those that use them separately? Do they delayed inputs crop up during both situations?
 
Gamexplain just released a video on the issue.

Huh...I wonder why other outlets didn't bother trying to determine this by even the slightest amount of process of elimination. It seems like even outlets reporting on this are taking a few anecdotal impressions and hot takes as news. Seems pretty ridiculous considering Andre was able to pretty quickly determine a potential cause.

Bluetooth seems to be a pretty fickle (but cheap, which is why it's so common) transmission protocol but I don't recall it being this hit or miss. I have had Bluetooth speakers lose connection just by turning on other electronic (not even Bluetooth or wireless at all) devices though so it definitely can easily be disrupted.
 
Huh...I wonder why other outlets didn't bother trying to determine this by even the slightest amount of process of elimination.

Bluetooth seems to be a pretty fickle (but cheap, which is why it's so common) transmission protocol but I don't recall it being this hit or miss. I have had Bluetooth speakers lose connection just by turning on other electronic (not even Bluetooth or wireless at all) devices.

JoyCon uses Bluetooth? For whatever reason I was under the impression it still uses IR. What's the more reliable protocol?
 
Gamexplain just released a video on the issue. Gives more credence to it being a possible hardware issue, with both Joy-Cons becoming choppy when blocked by a hand or put behind the back. The green light that says it's connected stays on, so it's not a desync issue.

That's, uh, bad.

And that's not something that can be fixed with a firmware update. It can be mitigated somewhat with some kind of prediction patch, but jeez. This is kinda a big deal.
 
Gamexplain just released a video on the issue. Gives more credence to it being a possible hardware issue, with both Joy-Cons becoming choppy when blocked by a hand or put behind the back. The green light that says it's connected stays on, so it's not a desync issue.

I wonder if covering the pro controller does this.
 
Gamexplain just released a video on the issue. Gives more credence to it being a possible hardware issue, with both Joy-Cons becoming choppy when blocked by a hand or put behind the back. The green light that says it's connected stays on, so it's not a desync issue.

man that's actually bad news :-/
 
Just saw the new video. It definitely seems like a hardware issue. I wonder if Nintendo will go take a page out of Apple's book and say that people are holding it wrong.
 
Mhmm, doesnt seem like something that can be resolved with firmware, but I'm no expert on that.
Keeping the joycons free of obstructions some ten feet away. I'll be fine, but I can see how this is gonna negatively affect those with certain setups. Hmm, I dont think Nintendo is gonna make a statement on this.
 
For what I understood is not only about obstruction. Distance is a huge factor too. Andre said when he was close to the device it didn't happen
 
Gamexplain just released a video on the issue. Gives more credence to it being a possible hardware issue, with both Joy-Cons becoming choppy when blocked by a hand or put behind the back. The green light that says it's connected stays on, so it's not a desync issue.

If I had to guess, these things are using bluetooth BLE 4.0. Understandable for a hardware choice as it dramatically improves battery, but it's definitely a hardware issue, and fixing this is probably going to be borderline impossible.
 
Are people in here concerned...for Nintendo? Assuming it's a hardware issue, and it's widespread, they'll deal with it, right? At the same time, maybe it's a single strength issue, requiring a joycon firmware update and a lower battery life. Who knows. I assume they'll handle it

There are a number of people already jumping to conclusions, despite knowing nothing about the internals. Already declaring this is impossible to fix and things or that nature
 
Yeah I'm pretty worried. I don't think it'll affect me personally, but as an early adopter it could get in the way of prolonged success for the Switch if it isn't dealt with properly.

it could potentially remove a lot of the versatility, especially when playing with just two joycons wiimote and nunchuk style. you'd have to make sure both are free of any phsical objects or anything that can destabilise the connection. one thing i was looking forward to was being able to play free handed without having to worry about limitations. hopefully they can fix it but if it's a hardware issue, we're fucked for launch.
 
Gamexplain just released a video on the issue. Gives more credence to it being a possible hardware issue, with both Joy-Cons becoming choppy when blocked by a hand or put behind the back. The green light that says it's connected stays on, so it's not a desync issue.
Holy shit that looks bad. What the fuck Nintendo...

This needs a new thread honestly, this video will be lost in this thread.
 
Gamexplain just released a video on the issue. Gives more credence to it being a possible hardware issue, with both Joy-Cons becoming choppy when blocked by a hand or put behind the back. The green light that says it's connected stays on, so it's not a desync issue.

Yeah, just watched this.

Now I'm a bit concerned. Ugh.

Nintendo is going to have to address this very quickly.
 
Gamexplain just released a video on the issue. Gives more credence to it being a possible hardware issue, with both Joy-Cons becoming choppy when blocked by a hand or put behind the back. The green light that says it's connected stays on, so it's not a desync issue.

Ugh, that's not nice. I don't know how this can be fixed with a patch. Unless they intentionally reduced the bluetooth/wireless signal to save the battery somehow. I mean, I hope it can be fixed, but I'm not too hopeful about it.
 
If I had to guess, these things are using bluetooth BLE 4.0. Understandable for a hardware choice as it dramatically improves battery, but it's definitely a hardware issue, and fixing this is probably going to be borderline impossible.

Yeah. I'm starting to fall in that camp as well. This might not be fixable, other than a statement from Nintendo saying "Sit close to the console, and make sure there is an unobstructed path between the controller and console".
 
Gamexplain just released a video on the issue. Gives more credence to it being a possible hardware issue, with both Joy-Cons becoming choppy when blocked by a hand or put behind the back. The green light that says it's connected stays on, so it's not a desync issue.

that looks like hardware issue, i'm hoping that somehow nintendo can do something to improve it through an update but that's really shocking.
The sooner nintendo responds to this the better as that is really worrying for potential launch buyers.
Do they really expect everyone to go out and buy a pro controller?

If I had to guess, these things are using bluetooth BLE 4.0. Understandable for a hardware choice as it dramatically improves battery, but it's definitely a hardware issue, and fixing this is probably going to be borderline impossible.

Yeah. I starting to fall in that camp as well. This might not be fixable, other than a statement from Nintendo saying "Sit close to the console, and make sure there is an unobstructed path between the controller and console".

I really hope your both wrong but i have to agree, that's not a small problem and something nintendo should have seen coming.
 
Mhmm, doesnt seem like something that can be resolved with firmware, but I'm no expert on that.
Keeping the joycons free of obstructions some ten feet away. I'll be fine, but I can see how this is gonna negatively affect those with certain setups. Hmm, I dont think Nintendo is gonna make a statement on this.

If it's something they need to fix physically with new Joy Cons to those effected they'll have to issue a statement. If it's something they can fix with a system update they'll just quietly do that instead.
 
Gamexplain just released a video on the issue. Gives more credence to it being a possible hardware issue, with both Joy-Cons becoming choppy when blocked by a hand or put behind the back. The green light that says it's connected stays on, so it's not a desync issue.

Antenna-gate
 
it could potentially remove a lot of the versatility, especially when playing with just two joycons wiimote and nunchuk style. you'd have to make sure both are free of any phsical objects or anything that can destabilise the connection. one thing i was looking forward to was being able to play free handed without having to worry about limitations. hopefully they can fix it but if it's a hardware issue, we're fucked for launch.

How is that gonna affect free handed, though? It's like you are going to have you hands being your back.
 
Gamexplain just released a video on the issue. Gives more credence to it being a possible hardware issue, with both Joy-Cons becoming choppy when blocked by a hand or put behind the back. The green light that says it's connected stays on, so it's not a desync issue.

This is kind of baffling to be honest. Especially since the controller is supposed to be held in multiple ways. Hell, flexibility of the play style is THE selling point of the Switch.

This is really, really bad if this can't be fixed by a patch.
 
This looks bad.. I will hold off for a bit but Nintendo needs to address this by making some kind of statement if it's a known issue and will be fixed with a day 1 patch. I personally will be using Pro controller while docked so it won't effect me. Unless it is going on with pro controller as well. But this could be a bad way to start the launch if it's not fixed right away.
 
How is that gonna affect free handed, though? It's like you are going to have you hands being your back.

I occasionally play my PS4 with my hand under the blankets. Sometimes my dog sits on my lap between my controller and my TV. Sometimes I'm playing while walking around my couch to get a drink.

I mean, yeah, these are things that I can avoid, but I shouldn't have to.
 
Gamexplain just released a video on the issue. Gives more credence to it being a possible hardware issue, with both Joy-Cons becoming choppy when blocked by a hand or put behind the back. The green light that says it's connected stays on, so it's not a desync issue.

Amazing. Are the controllers actually using bluetooth or some other unproven, proprietary method?
 
How is that gonna affect free handed, though? It's like you are going to have you hands being your back.

im lying on my bed now, I would have one hand hanging off my bed beside or under my bedside table and the other to my left on my sheets or a pillow. that's generally where I put my arms when I'm watching tv and not doing anything with my hands so it stands to reason i would free hand play like that. i'm sure others will have there hands near or on other physical objects. not saying this will definitely cause an issue, but it's kinda worrying.

or if i lie down with my knees up, they would be between my hands and the switch. will that cause problems?

Amazing. Are the controllers actually using bluetooth or some other unproven, proprietary method?

bluetooth 3.0
 
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