Gamexplain Explains the Joy-Con Desyncing Problem

Alright.

So, I think there might be a signal and a hardware issue.

My Joy-Cons are usable in a direct line of sight to my maximum available space (16 ft). I also didn't get any issues with covering the Joy-Con or putting it behind my back until around 10 feet. Tried putting a chair in front, no problems.

If I could move my router, I'd test other signal interference, but right now that's not possible.

If it was purely signal, I'd probably have the same drop off as others. Perhaps I haven't run into the issue because I lucked out.
I hope this is just a small batch of joycons and Nintendo can isolate the problem quickly. If it's a hardware problem of course.
 
Wait, would it cut battery from the system or the joy-cons?

(If fixable through a firmware update to boost the signal or whatever)
 
Sure maybe they decided that this was the compromise they were willing to make to achieve the power they wanted to get out of the machine, but this doesn't invalidate people's complaint about the battery life and its effect of the functional portability of the system. So while the battery technology may not exist to increase the battery life, my assessment is based solely on the practicality and functionality of the product. If it's the best they could do and I don't think it's functional, then it's not functional, the technology just isn't there yet. That's a saying for a reason.

I'm just not sure how this is a huge complaint about the system when it's similar to the 3DS battery life and unless I missed something, I don't remember there being an uproar about that system not being a good portable.
 
It'd be really funny if it's not fixed by launch because Nintendo. You can't blame people for being skeptical.

I really hope it's fixed, seems like such an odd bug, but I'm going into it assuming it wont be and will be holding my arms outstretched in front of me inches from the screen to make double sure i dont run epona off a cliff
 
Wait, would it cut battery from the system or the joy-cons?

(If fixable through a firmware update to boost the signal or whatever)

Be forewarned, there is quite a number of "ifs" in this...

If the joy-cons are in fact transmitting signals and if the issue is one of signal strength, Nintendo could potentially release a firmware that would boost the signal which would in turn utilize more stored energy from the battery.

Ifif.
 
Wait, would it cut battery from the system or the joy-cons?

(If fixable through a firmware update to boost the signal or whatever)

If they are able to boost the signal power, that would in turn cause more of a battery drain. More power to broadcast a stronger signal.

The JoyCon battery already lasts 20 hours, though, so it can afford to lose a bit
 
My router is behind where the Switch is, so it's never in-between the Switch and myself. It's also a few feet away, so signal interference isn't a problem.

I was saying I could move my router closer to the Switch to see if that's part of the problem.

Gotcha. Thanks.

If you have time can you try this program Bennett which should let you see the signal strength of Bluetooth devices and compare the Pro Controller to the Joy-Cons? Sadly not all Bluetooth stacks support it so it might show up but not actually display the signal strength.

I'd be really curious at to what your Joy-Con's signal strength is to other people who are having worse problems than you.
 
If they are able to boost the signal power, that would in turn cause more of a battery drain. More power to broadcast a stronger signal.

The JoyCon battery already lasts 20 hours, though, so it can afford to lose a bit

That's what I'm thinking. I've seen people comment as though it would take battery from the Switch unit itself (possibly turning 3 hours into...not as much) - but yeah the joy cons can definitely stand to lose a bit of battery life. Especially since the Switch is contstantly charging them.
 
Wow this could be big if it's actually hardware related. Personally, it wouldn't really pose much of a problem, as I plan to play primarily with the Pro controller or in handheld mode, but I'll be getting a Switch next year, so by then this probably will be something to look back into and chuckle.
 
After watching the video I can see that there is a problem but one that will never affect the millions of people who will be playing within 10 feet of the console, without ever wrapping their hands around the controller, or hiding it behinds their backs.
 
Wait, would it cut battery from the system or the joy-cons?

(If fixable through a firmware update to boost the signal or whatever)

Well potentially both, but since it would mostly only effect the system if it were in console mode and the joy-cons are sending the signal for direction or button presses, it would predominately be the joy-cons. No idea how significant it would be though.
 
The most sensible solution, imo, would be to allow for a "home" and "away" setting for the strength of the bt signal (if possible, which I think it is) since one doesn't need a strong signal when away but might value battery life. When at home battery life is less of a concern, but signal strength might often be.
 
That's what I'm thinking. I've seen people comment as though it would take battery from the Switch unit itself (possibly turning 3 hours into...not as much) - but yeah the joy cons can definitely stand to lose a bit of battery life. Especially since the Switch is contstantly charging them.

I suppose they might mess with the receiver power too, but in that case it would likely really only cause a drop in tabletop mode which is likely the rarest mode of play.

It'll be hard to say until we get tests after such a fix was implemented.
 
Reports are only from the USA, right?

Meristation (a Spanish website) reported on this and said that they could not replicate the problem. Perhaps it's a bad batch? Who knows.
 
Has anyone tried replicating the problem on BOTH the Grey & Neon systems? Cause let's be honest those red and blue joycons are already defective in looks alone
half joking
 
Alright.

So, I think there might be a signal and a hardware issue.

My Joy-Cons are usable in a direct line of sight to my maximum available space (16 ft). I also didn't get any issues with covering the Joy-Con or putting it behind my back until around 10 feet. Tried putting a chair in front, no problems.

If I could move my router, I'd test other signal interference, but right now that's not possible.

If it was purely signal, I'd probably have the same drop off as others. Perhaps I haven't run into the issue because I lucked out.

Thank you! This is pretty reassuring.
 
Shit this sounds like it could be like that dodgy iPhone antenna issue where your hand contact could short the antenna signal...

Urgh I hope this ain't as bad as it sounds. If it is how could this have gotten past Q&A.
 
After watching the video I can see that there is a problem but one that will never affect the millions of people who will be playing within 10 feet of the console, without ever wrapping their hands around the controller, or hiding it behinds their backs.
One of the big launch titles for the system asks people to hold the joycons away from the Switch and possibly put their body and/or other people's body in-between the console and the controllers.

If doing something as simple as that cuts off the signal, that's not acceptable.
 
Could this be the Switch's RROD? Hopefully day 1 patch will mean it isn't the case.

Nah. This seems like it's a problem that's only going to rear its head in certain setups, similar to PSVR tracking issues. It also isn't a console killer. This is AntennaGate at the very, very, very worst.
 
Nah. This is inconvenient at best. RRoD was much more than that.

Yeah, it's just an annoyance as opposed to system-bricking.

If it's a hardware issue that has to be sent in for repairs... I kinda hope my system has this fault. The value of a recalled video game console will be insane years down the road.
 
Could this be the Switch's RROD? Hopefully day 1 patch will mean it isn't the case.

No way. RROD rendered systems unusable. This is inconvenient and unacceptable, but it's not a system killer. At worst it will cause people to have to use their controllers differently.

Reports are only from the USA, right?

Meristation (a Spanish website) reported on this and said that they could not replicate the problem. Perhaps it's a bad batch? Who knows.

This continues to be a really strange issue.
 
One of the big launch titles for the system asks people to hold the joycons away from the Switch and possibly put their body and/or other people's body in-between the console and the controllers.

If doing something as simple as that cuts off the signal, that's not acceptable.
But not 10 feet away. Assuming you are talking about 1,2 Switch you will be hovering over the system.

I'm not saying there is no problem, just that it probably won't affect most users.
 
I'm just not sure how this is a huge complaint about the system when it's similar to the 3DS battery life and unless I missed something, I don't remember there being an uproar about that system not being a good portable.

It was complained about.

https://www.engadget.com/2011/03/08/nintendo-3ds-review-japanese/
The biggest 3DS disappointment is absolutely the battery life. The 1,300mAh battery is 30 percent larger than the one in the DS Lite but simply cannot deliver the same sort of longevity we've come to expect from previous Nintendo consoles, topping out for us at three hours and fifteen minutes with WiFi enabled. Compare that to the 15 hours the DS Lite could manage and you can see why we're disappointed. Disabling WiFi added about another half hour, enough for your average commuter flight, but we're going to be in a bit of a pickle when we cross the Pacific and head to TGS this September. And, since the thing can't charge over USB, there's no hope in scavenging a little power from a laptop so that our mid-flight drift-a-thon can continue.

http://www.tested.com/tech/gaming/1622-nintendo-3ds-battery-life-claims-vs-8-mobile-game-consoles/
The Japanese website quickly sent gamers into a tizzy due to Nintendo’s projected battery life, which indicates that the 3DS will only last 3-5 hours before sucking its battery dry and demanding a recharge. It’s a grim figure, especially for Nintendo hardware--the company’s portables have had solid battery life dating all the way back to the original Game Boy. The DS launched with a battery that lasted a respectable 10 hours, while further revisions to the system introduced multiple brightness levels and battery life upwards of 15 hours.

http://www.giantbomb.com/nintendo-3ds/3045-117/forums/the-battery-life-really-isnt-that-bad-489660/
http://www.nintendolife.com/news/2013/05/nintendo_has_a_sense_of_humour_about_poor_3ds_battery_life

We got used to it, but no, people weren't happy about it at the time.
 
I hope this is just a small batch of joycons and Nintendo can isolate the problem quickly. If it's a hardware problem of course.

I'm really thinking it has to do with a low power mode that is meant for when the joycons are docked and the system not switching from low power to full power signal when using the joycons undocked.

So that would explain why it doesn't happen always when covering the joycons but only when it's stuck in the low power mode meant for docked joycons since they will be close to the tablet and to save battery power.
 
That's what I'm thinking. I've seen people comment as though it would take battery from the Switch unit itself (possibly turning 3 hours into...not as much) - but yeah the joy cons can definitely stand to lose a bit of battery life. Especially since the Switch is contstantly charging them.

Best case scenario is a firmware update in March to boost signal strength comes. I wouldn't mind the lost in battery life for the joy cons since we'll always hook it up to the switch to charge when done.
 

I was unaware of this. So yeah, I was wrong about it.

But I think history has proven out that the 3DS performs just fine as a handheld and portable device even with the battery constraints.
 
Inconvenient at best? The controllers being unable to provide a reliable, steady signal?

Well, I mean, you can at least play the game.

RROD was a dead console, dead.

See a margin? I'm not saying this is acceptable in any way, though, this would be a launch defect too, but NOTHING compared to the disaster RROD was to Microsoft.
 
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Surely Nintendo knew this was a problem beforehand, having controllers with that weak of a signal isn't something that you don't fucking notice.

If Nintendo doesn't fix this by launch or least acknowledge that it's a problem that they can fix (wether that fix is a set of free replacement joy-cons or a software update) then they will have a flood of cancelled pre-orders.
 
MHWilliams, is it possible the two front page threads about the Joy Con issues can be merged? It's a little tough following both threads ;)
 
honestly this is a potentially big issue but it's really no sweat off my back

it's either going to be fixed with a software update or Nintendo will replace my joy cons

could be a mess for Nintendo, minor inconvenience for me worst case

Goddamn, I've never witnessed a company have such loyal fans as Nintendo. Any other company would be ripped to shreds by literally everyone for shit like this.
 
I didn't even plan to get Switch within year one (at least) and I think some people here are seriously overreacting.

If you're going to cancel your pre-order because of the meager launch lineup, or because you don't trust the game lineup going forward, or you think the price is too high for now, that's one thing. But there are firmware updates, recalls, etc. for hardware issues, and Nintendo does not exactly have a poor track record when it comes to hardware support. If I had a pre-order in, I personally wouldn't cancel it just because of this.
 
I didn't even plan to get Switch within year one (at least) and I think some people here are seriously overreacting.

If you're going to cancel your pre-order because of the meager launch lineup, or because you don't trust the game lineup going forward, or you think the price is too high for now, that's one thing. But there are firmware updates, recalls, etc. for hardware issues, and Nintendo does not exactly have a poor track record when it comes to hardware support. If I had a pre-order in, I personally wouldn't cancel it just because of this.

In fairness to some of those people, I'd like to believe it isn't this isolated incident that caused them to cancel but rather the accumulation of several details surrounding this release. It's just that one of those items has to be the final.

Goddamn, I've never witnessed a company have such loyal fans as Nintendo. Any other company would be ripped to shreds by literally everyone for shit like this.

I am the last person one would refer to as a Nintendo fan but even amidst this news, I haven't cancelled my pre-order. I genuinely believe there is a solution to this problem and the patience I have for them to fix it is greater than the patience I have to try and snag a console when everyone is trying to get one at the same time.
 
Goddamn, I've never witnessed a company have such loyal fans as Nintendo. Any other company would be ripped to shreds by literally everyone for shit like this.

For controller De-Synchs? Not really. This is getting a similar reaction to the PSVR tracking issues and XBOX One controller desynchs.

Some people getting really worried, some acting like it's nothing and everything in between.
 
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