I'm very sorry about the delay in sending your order. I'm sorry about this delay--we certainly didn't expect this would happen.
The availability and shipping times listed on our website are estimates, not guarantees. Unfortunately, unexpected fluctuations in our inventory occasionally happen, and that can add time to our original estimate. I know it's frustrating when that happens, and am very sorry for the inconvenience.
Please understand that we do care for our customers and do all we can to avail this item for you, in spite of all the efforts our reliance on suppliers and manufacturers for information about their stock, has caused this disappointment.
We are working hard to obtain this item for you and we will ship it as soon as we are able to obtain it. This means that we will ship the item as soon as we receive it from our suppliers even if the estimated ship date has still not arrived.
To help make up for the disappointment, I'd like to offer you a $25 Gift Card. If this is acceptable, please write us back and we'll add a $25 Gift Card to your Amazon account, which you can use the next time you order any item on our website. You'll see the Gift Card credit in your Amazon account in the next 2-3 hours. Your gift card balance will be automatically applied to your next order, and you don't need to enter any claim code for it.
As soon as your order has shipped, we'll send you a confirmation e-mail.
We hope to see you again soon.