Decided to go the PS5 repair centre route after Amazon UK couldnt/wouldn't replace it as they have no system to prioritise purchasers with faulty units... So contacted Sony support not one apology ever, waited 16 days without a PS5. "Replacement" came today, the second I start a game its noisy as fuck, OS silent. Can't of been tested or someone elses return.
Honestly at this point I'm close to packing it in. This is the worst console launch I've ever experienced (in terms of hardware issues). Spent hundreds with Sony (have over 400 digital games) but this is an absolute shit show. At this rate I'll be playing a polished version of Cyberpunk...
I'll update when I've phoned the support line AGAIN.