Question:
I've been informed that I'm about to receive neutral seller feedback (it's deserved in this case, certainly). However, I'm a PB/PS. Do I remain on that list with a notation that I received a neutral feedback, or does it disregard the years of positive transactions and just put me on the neutral list?
To be clear about what happened: I agreed to sell a PS4 bundle, received payment, was told by the packaging place that it would cost around $90ish to mail the package to Hawaii, I then sold the system to GameStop instead and gave the buyer a complete refund on the PS4 bundle.
So, yes, obviously not a great transaction, and I understand the neutral feedback. I took completely responsibility for not delivering on what I agreed to, and then I took responsibility by providing a full refund. However, I hope it won't completely remove the great feedback I've had on here for years so that all people see with me is NEUTRAL FEEDBACK GUY.
Anywho, does anyone have thoughts? I'm posting this same message in the regular B/S/T thread as well so people see it over there too.