From what I understand, it's not really the same people anymore. They lost a lot of their top people, and have different people leading it now, and it shows.
It hasn't been a sudden change either. They've been largely absent from E3 for 3-4 years, coasting on past successes all this time. Kinect on 360, Kinectimals, Nike app, ESPN, etc.
Lots of people called some of their issues years ago, I know I did. But no one expected it to truly turn out this bad.
Well I noticed it early on, and connected it to their shift to Kinect focus. I had months where I was being told I was trolling every Kinect thread for mentioning my concern that this garbage bin technology was distracting resources that could be used to develop games that aren't complete shit and are aimed at the people who made their system a success in the first place.
And yet here we are, and my most dire pessimistic predictions were true. They lost the track after Kinect. They coasted on revisits to tired franchises that weren't even as high quality as previous entries (Forza Horizon excepted), and the level of variety and quality and whatnot from Microsoft Studios just evaporated all around. It was pretty much the argument after that point "well look at all these multiplatform games!"
Of course that didn't matter to me by that point, since I had a gaming level PC and most of my multiplatform gaming had shifted from 360 to PC. But even if it hadn't, I would have felt the same way. Their shifted focus led to a ruined system as far as I was concerned. Now I don't even have XBL activated on my 360 anymore. This is the system for which I put like a thousand hours into L4D 1 and L4D 2 each online. It's just a shame how things turned out.
The Kinect library on average is some of the worst reviewed and least acclaimed gaming products of their respective years. Nobody likes pretty much anything on it so far, except a few shallow mini-game compilation crap and dance games. Everything else is Child of Eden - which can be played more accurately without Kinect and doesn't even require a 360 - and Gunstringer.
I keep asking when to expect the new ideas the tech will bring, but it never happens
So for those years, it seemed as if 360 had just imploded from having everything aimed at me to being an unhappy wasteland by comparison. Or at least, it very much seemed like Microsoft had stopped trying.
It seems they are ready for a return to form with the games they have announced so far on XBo, but to get here we also have to support a disastrous platform that Microsoft cannot seem to find their own voice for.
Welp, at least they allow me to toss Kinect in the garbage now. The last 180 that mattered to me outside of the price and everything being behind a paywall. I hope they change their paywall philosophy. That just looks bad versus Nintendo and Sony's philosophy on the subject.