So you had one bad experience and declare this to apply to all from this brand? Sorry but that is BS. I had 2 of their boards that lasted for years, same goes for pretty much every other brand. I have had duds too. Sometimes you get a dud. Obviously this here is a major fuckup, but it is probably one person who fucked up and it is the type of thing that testing isn't designed to catch, until it happens and now they need to check for it. In some ways it might make more sense to buy a brand after a major embarrassing fuck up like this because it will improve their quality approach.
I know it seems absurd to you, but it seems far more absurd to me the other way around.
Let's say you go to a new ice cream parlor with your kids. Ya try some new ice cream, seems alright at first, kinda generic nothing special, but hey it's ice cream, it'll do. Four hours later, you and all your kids are hunched over in pain from the ice cream, there's clearly something wrong with it. Are you gonna say, "ah, they'll get it next time", and go back again? I think not....but I know that I, personally, would never go back.
This is how I see my time with ASRock 's board. Several years of odd issues, undiagnosable crashes, inexplicably awful power delivery, literally every port on the board stopped working one by one over the course of about 4 years.
The cherry on top is the absolutely fucking worthless customer service at ASRock and their fucked up RMA process. Eventually took the machine in to a few different repair shops in Seattle, and though no one could figure out how to fix it, they all agreed the board was the problem. Take this compilation of professional opinions, send them to ASRock with an email and humbly assume that I'll definitely be granted an RMA as this wasn't even two years into me owning the board. Nope, even with all that they said the board didn't qualify for an RMA.
I mean...... nothing should qualify a board for an RMA more than multiple expert opinions, a concensus if you will, that the board is fucked, but nah, ASRock 's like, "nah bro, those guys don't know shit, you're good man keep rocking on" while every time the machine restarted it would kick you right to BIOS and say something went wrong and that I had to set boot options lol. I mean, this was a painfully dumb experience, it's just soured the company for me, and it's more than just their products, it's the way they support them. Hopefully they've gotten better, if so that's great, but they've run out of good will from me. Only way I'd ever trust them again is if I was sent a hand written note and an adorable little card with a really fuckin cute dog or cat cuddling on the cover, and in big bedazzled letters it reads exactly this:
"We're so sorry that we were absolutely useless and incompetent Poodaddy, but sleepless nights racked with guilt and pain over our last words to each other have seen our way back to your arms, asking for another chance, just a moment of forgiveness so that we may again reunite and.....try to rekindle that flame, just once more.....oh, and we're sending you the free board you deserved fourteen years ago too please take us back k byyyyyeeeeee"
Pretty much that exact situation is required for me to ever give ASRock another chance. I assume they're rallying their logistics departments towards this endeavor as we speak....but just in case, I'll just stick to not buying their products for now, just until they finish penning my card

.