So is iiNet always so terrible?
Called them March 17th to get an internet connection at my new house, first day they could book me in was April 19th.
A few days beforehand they delay it to the 30th.
On the 30th, no one shows up.
I call them, they say they've passed my details to the setup department and I'll get a call.
No one calls until today (the 2nd), and my call is about them coming to set it up and no one being home. No fucking shit if you arrive two days late with no prior notice.
So I call iiNet again and am told they'll reschedule me and the next available date is the 30th(!!!) of this month. Told them that was ridiculous because it's 100% their fault and the lady just didn't give a fuck and said it's another department that does the setup.
So I got the number for the setup department and the wait on hold is over an hour when I have to be back at work in 20 mins.
Guess I'll try again tomorrow.
If they can't bump me up to set it up ASAP I'll just cancel and go with someone else. This is insane.
Like, I want to give them my money but it'll have been over two months to even get it connected, assuming they even turn up to the next appointment.