Here's the thing. Bungie is the one who put us in this situation. They're the one's who said new Expansion $40/$80 with emotes. But they won't tell us everything else. They won't say what's in the expansion beyond a raid and some new PvP modes. Just "we're really confident in what we're putting in there. We're now accepting preorders." They won't tell us if actually everybody gets new emotes in the expansion, but these are just a few special ones. They won't even show us the emotes.
Bungie whiffed HARD on the lead-up to The Dark Below. The whole "commendations gating" and "re-level your exotics with Xur picking which you can" came out of a print interview and everybody was shocked and angry.
DeeJ was seemingly dismissive and then wound up apologizing. They had
an emergency blog post detailing the changes.
House of Wolves was totally different. They had twitch reveals, developer interviews, it was fantastic.
The Taken King is another Dark Below it seems. A price is announced before content. Bundles are really punitive to Year 1 players. And Bungie keeps putting their foot in their mouth about it.
Destiny's biggest problem in my opinion hasn't been Bungie listening to us. It's obvious that they do. They're on GAF. They're on reddit. They've made big changes. Destiny's biggest problem is Bungie communicating with us.
I really am afraid that Bungie is going to clam up even more because of this. We need Bungie to talk and not be afraid of being open. Being open is risky, and it's easy when there's good will. They need to work on establishing good will again.