CDPR officially apologises for hiding the console versions and promises quick updates and refund option

But it is CDPR's fault that the game performs so poorly on consoles and was intentionally hidden from buyers prior to release that there needs to be refunds in the first place.

And it is Sony and Microsoft fault for allowing certification for this broken product on current gen consoles then ridiculously refuse to refund people who requested a refund. I hope they get sued and change their digital policies.
 
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And it is Sony and Microsoft fault for allowing certification for this broken product on current gen consoles then ridiculously refuse to refund people who requested a refund. I hope they get sued and change their digital policies.
I don't know how many people have already clarified and pointed this out, including people who work in cert themselves - it is NOT cert's job to do QA testing for the developer. Certification doesn't test for bad or unplayable performance, in-game bugs or anything like that. Cert's only job is to ensure it doesn't break or compromise the system itself. The dev is responsible for paying for their own QA.
 
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I don't know how many people have already clarified and pointed this out, including people who work in cert themselves - it is NOT cert's job to do QA testing for the developer. Certification doesn't test for bad or unplayable performance, in-game bugs or anything like that. Cert's only job is to ensure it doesn't break or compromise the system itself. The dev is responsible for paying for their own QA.

THATS MY POINT. I had 4 crashes in 10 hours on PS5. Now imagine current gen consoles.
 
THATS MY POINT. I had 4 crashes in 10 hours on PS5. Now imagine current gen consoles.
The game crashing doesn't break (ie. brick) or compromise (ie. open to hacking/exploiting) the system though, it just crashes the game.

If you're talking about system level crashes on PS5 where it shuts down, that's a PS5 issue and has happened to me multiple times with Miles Morales, Cold War, Sackboy A Big Adventure and others. That doesn't appear to happen on PS4 and cert wouldn't extensively test a PS4 game on PS5 either.
 
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And it is Sony and Microsoft fault for allowing certification for this broken product on current gen consoles then ridiculously refuse to refund people who requested a refund. I hope they get sued and change their digital policies.

I think the people who purposely deceived consumers should be sued.
 
Just got my email

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And it is Sony and Microsoft fault for allowing certification for this broken product on current gen consoles then ridiculously refuse to refund people who requested a refund. I hope they get sued and change their digital policies.
So it's everyone else's fault that CDPR was able to release a game that runs at 15 FPS?
 
It's crazy how some people want to protect CDPR here.
It's unreal. It's obvious that CDPR management obfuscated the state of the game from everyone and pulled a "we're not lying if we don't tell you anything" when it comes to current gen. They didn't want to have to refund millions of preorders by canceling or delaying the game on console so they took the optimistic stance that people wouldn't care once it released.

I'll be honest that I don't usually feel bad for people who end up disappointed after throwing money at preorders because of hype. But CDPR definitely lied by omission here by not being forthcoming with the state of the game. They earned the pie in the face.
 
Just got my email

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You'd honestly have a better shot putting in a refund request via PSN (if it is possible) lol "no later than the end of 2020" <- That's not exactly before their self-imposed deadline, so what the fuck is going on? If they actually plan on holding customers out until after a certain date, it would only make things worse.
 
You'd honestly have a better shot putting in a refund request via PSN (if it is possible) lol "no later than the end of 2020" <- That's not exactly before their self-imposed deadline, so what the fuck is going on? If they actually plan on holding customers out until after a certain date, it would only make things worse.

Don't think PSN can do anything about physical copies.

I can't imagine too many people making a request from them. Maybe like 50-100k tops.

I bet a lot of disappointed customers are still morbidly curious what they will improve over the next few months and will keep it.
 
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Don't think PSN can do anything about physical copies.

I can't imagine too many people making a request from them. Maybe like 50-100k tops.

I bet a lot of disappointed customers are still morbidly curious what they will improve over the next few months and will keep it.

Anyone who has the last gen version should absolutely refund it. You shouldn't experience the game this horrible way and the game will only get cheaper.
 
So it's everyone else's fault that CDPR was able to release a game that runs at 15 FPS?

CDPR on the top then Sony and Microsoft for selling this broken product on base consoles and have the audacity to refuse refunds. Refunds on base consoles for this one should be done automatically. You are going back to the store to return a broken product.
 
I mean sure why not. Lets be fair has bethesda ever apologised for all their buggy games during launch?
Fair?

What other companies have or have not done has NOTHING to do with CDPR's actions. I don't understand why people are tripping over each other to still find a way to let CDPR off the hook.
 
It's crazy how some people want to protect CDPR here.
It's bullshit. I'm so sick of gamers pretending game developers are indentured servants. They get paid for their fucking work and should at the very least, release a product that functions as intended. But no, they'd rather release a broken early access game and charge 60 bucks for it, while doing their best to hide the fact that the game is a broken piece of shit.

Fuck CDPR and anyone that defends them or this shitty industry.
 
Just got my refund request denied because CDPR is already working on patches. Linked me to their statement as well. Fuck you, Sony. Fucking fuck you.
There needs to start being class action lawsuits levied against these companies. What other industry releases broken products and then refuses to refund the customer? It's unacceptable and its becoming more common. They should face legal repercussions for their bait and switch tactics.
 
Don't think PSN can do anything about physical copies.

I can't imagine too many people making a request from them. Maybe like 50-100k tops.

I bet a lot of disappointed customers are still morbidly curious what they will improve over the next few months and will keep it.
With physical releases, they said you could take it back to the store. I would definitely try to do that and bring a print-out of their company's statement, in case it is denied.

Just got my refund request denied because CDPR is already working on patches. Linked me to their statement as well. Fuck you, Sony. Fucking fuck you.
Keep raising hell until you get that refund back. CDPR definitely wanted you stuck in No Man's Land, and Sony doesn't really give a shit either. Some are reporting on it, so hopefully you receive your money back soon. Unbelievable.

There needs to start being class action lawsuits levied against these companies. What other industry releases broken products and then refuses to refund the customer? It's unacceptable and its becoming more common. They should face legal repercussions for their bait and switch tactics.
This game and TLOU2 (Joel bait and switch) should set certain precedents within the game industry, but most who want to involve the courts either lack significant amounts of support or move on to the next thing. Consumer ideology is essentially cuck for product, and a lot of these people who play are fanboys. If it meant holding Kojima to the fire for MGS2's bait and switch, they couldn't fathom it, despite that being one of the reasons another game was done in a similar manner, about 20 years later.
 
It's unreal. It's obvious that CDPR management obfuscated the state of the game from everyone and pulled a "we're not lying if we don't tell you anything" when it comes to current gen. They didn't want to have to refund millions of preorders by canceling or delaying the game on console so they took the optimistic stance that people wouldn't care once it released.

I'll be honest that I don't usually feel bad for people who end up disappointed after throwing money at preorders because of hype. But CDPR definitely lied by omission here by not being forthcoming with the state of the game. They earned the pie in the face.
The real question is how many of these pre-orders were on last gen consoles....They boasted 8 million pre-orders, the day the game launched, it just seems that they were more interested in establishing a 90% Meta on launch day and cashing in on all those pre-orders before people got to know what was going on with the console versions, two days later after the PC reviews.....
 
CDPR on the top then Sony and Microsoft for selling this broken product on base consoles and have the audacity to refuse refunds. Refunds on base consoles for this one should be done automatically. You are going back to the store to return a broken product.
Sony and Microsoft are not the QA function for the games that are sold on their platforms. I don't understand why people think they should have stepped in and held the game back for running like a low quality slideshow. They need to make sure that software doesn't cause security issues or break hardware. Outside of that the developer is, and should be, responsible for the quality of the game.
 
The real question is how many of these pre-orders were on last gen consoles....They boasted 8 million pre-orders, the day the game launched, it just seems that they were more interested in establishing a 90% Meta on launch day and cashing in on all those pre-orders before people got to know what was going on with the console versions, two days later after the PC reviews.....
All console preorders were for last gen consoles. There are no bespoke versions of this game for next gen consoles. And you're right that they tailored this release to cash in on hype based on the PC version. They probably didn't provide review code so that they could avoid comparisons in PC reviews that might affect PC meta critic scores since they acknowledged metacritic score was part of their bonus structure.
 
I don't understand why people think they should have stepped in and held the game back for running like a low quality slideshow

..because that makes sense? Remember the Nintendo Seal of Quality? That's just kind of expected because the platform holder SHOULD have a responsibility to ensure that their customers aren't sold garbage.
 
..because that makes sense? Remember the Nintendo Seal of Quality? That's just kind of expected because the platform holder SHOULD have a responsibility to ensure that their customers aren't sold garbage.

I can't remember Sony or MS ever having their own "Seal of Quality"... So why would you expect that from other companies than Nintendo?
 
I can't remember Sony or MS ever having their own "Seal of Quality"... So why would you expect that from other companies than Nintendo?


I guess I could just repeat what I already said, just for you:

That's just kind of expected because the platform holder SHOULD have a responsibility to ensure that their customers aren't sold garbage.
 
Why is it up to the platform holder? They are just the store.

No they aren't just the store, they are the platform holder. When you buy a game that has the PS4 label on it, you assume that Sony has checked it to ensure a certain level of quality and that gives you confidence in the platform. If any shitshow game can get the platform label (not compromising or breaking the hardware is an incredibly low bar) then confidence of the platform will deteriorate.
 
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I actually just submitted a complaint to the BBB. Not sure if it will do anything but I don't want to wait two more weeks to hear "next steps" in regards of a refund from Sony.
 
I actually just submitted a complaint to the BBB. Not sure if it will do anything but I don't want to wait two more weeks to hear "next steps" in regards of a refund from Sony.
In two more weeks you will be even closer to the February patch and therefore ineligible for a refund.
 
Truth be told, I wish the all the talk about bugs and performance would just go away. We all know the game is buggy, we all know they're going to be mostly fixed, we all know it was really shitty of CDPR to hide the performance of base consoles. But to me, at this point it's really distracting from the real issues of the game. Even if by February, 90% of the bugs are squashed and the performance has greatly improved, we're still gonna be left with a game that will have nowhere near the level of depth and complexity that they promised.
 
No they aren't just the store, they are the platform holder. When you buy a game that has the PS4 label on it, you assume that Sony has checked it to ensure a certain level of quality and that gives you confidence in the platform. If any shitshow game can get the platform label (not compromising or breaking the hardware is an incredibly low bar) then confidence of the platform will deteriorate.

Every PS4/PS5 released for the system went through a certification process. Those check are there to make sure that the game runs on PS4/PS4 Pro/PS5, has working trophy support, button prompts are correct, that you get warnings when there's no internet or that reconnecting a controller doesn't crash the game, etc. It doesn't ensure that the game itself is bug and glitch free and doesn't dip below 30 fps. That's up to the publisher, not Sony.
 
Truth be told, I wish the all the talk about bugs and performance would just go away. We all know the game is buggy, we all know they're going to be mostly fixed, we all know it was really shitty of CDPR to hide the performance of base consoles. But to me, at this point it's really distracting from the real issues of the game. Even if by February, 90% of the bugs are squashed and the performance has greatly improved, we're still gonna be left with a game that will have nowhere near the level of depth and complexity that they promised.

Yeah, i think the deception is far more important to keep in the public mind than you not getting the depth you wanted. Not that your complaint is invalid but you want your complaint to be center stage and other complaints to 'go away'.
 
Every PS4/PS5 released for the system went through a certification process. Those check are there to make sure that the game runs on PS4/PS4 Pro/PS5, has working trophy support, button prompts are correct, that you get warnings when there's no internet or that reconnecting a controller doesn't crash the game, etc. It doesn't ensure that the game itself is bug and glitch free and doesn't dip below 30 fps. That's up to the publisher, not Sony.

Thanks for telling us what we already knew and ignoring what I was saying. That platform holders SHOULD care about the quality of the games going on their platform.
 
Truth be told, I wish the all the talk about bugs and performance would just go away. We all know the game is buggy, we all know they're going to be mostly fixed, we all know it was really shitty of CDPR to hide the performance of base consoles. But to me, at this point it's really distracting from the real issues of the game. Even if by February, 90% of the bugs are squashed and the performance has greatly improved, we're still gonna be left with a game that will have nowhere near the level of depth and complexity that they promised.


This is my issue as well somebody compiled a list of things that was strangely absent


Quality of Life

- Walk toggle for keyboard.

- Key re-mapping for certain elements.

- Accessibility features missing (ie: text scaling for menus).

- In-game benchmark feature.

- Dash should be a separate key and not a double press of walking key.

- Crouch and skip dialogue should not share the same key.

- The minimap is too zoomed in to be helpful in many cases.

- Missing a toggle aim feature.

- Ability to respec attributes. (Note: Existing item respecs perks only)

- Ability to disable objective marker.

- Ability to lower ADS sensitivity.

- Add proper ultrawide (21:9, 32:9) support.

- Add loot by area or/and autoloot feature.

- Add "stash all" feature.

- Add transparency option for hud elements.

- Add way to remove mods from unequipped weapons.

- Add toggle mouse acceleration.

- Driving markers and onscreen trajectory (alternative GPS).

Gameplay and immersion

- Body slider customization (height, weight, muscle mass).

- Very few options for some of the character creation features (hair color, tattoos, skin complexion, scars, etc).

- Animations for eating and drinking (excluding scripted ones).

- Unable to remove underwear outside of inventory.

- Vehicle customization.

- Apartment customization.

- Cosmetic slots or transmog feature.

- Very few actual merchant stores in quantity and variety.

- No garages or parking lots.

- Crowds have low level of reactivity and awareness to the game world.

- Very few interactive NPCs outside of missions with meaningful dialogue.

- Very few options to meaningfully construct a personality to V. You get to choose missions endings, but not an actual persona.

- Lack of non-action oriented stories and quests about meaningful themes of cyberpunk distopia.

- Player cannot smoke.

- Weapon mods and skill trees largely irrelevant outside of marginal and mostly numerical improvements to combat.

- Lack of emergent gameplay events in the game world (ie: dynamic and random triggers).

- Unable to alter character's appearance (barbershop, tattoo parlors, plastic surgeon).

- Lack of character reflection outside of the few mirrors available. This furthers the disconnection between the player and the character.

- No ownership of items (you can rob NPCs under their nose).

- No prison or lasting crime system.

- Wanted system is largely underdeveloped, with cops spawning out of nowhere and disappearing shortly after.

- Cybernetics lack variety in meaningful choices that alter gameplay (except for limbs weapons). Deus Ex has far more impactful mods that actually change the way you approach combat.

- The lifepaths are frustratingly brief and have little impact other than dialogue choices. V is essentially the same character regardless of past.

- The traffic AI is lackluster and there are too few cars driving around for a large metropolis.

- Trains were obviously cut, even though the whole infrastructure is visible.

- The world interaction is quite minimal. Among items that should be interactive: chairs, benches, toilets, stools, sinks, gym equipment, light fixtures, restaurant menus, smartphones, taxi, trash bins and dumpsters, most merchant stalls, microwaves, dancing floors, gaming tables, arcades.

- You cannot preview wardrobe and weapon purchases.

- There is no reliable cover system.

- Loot system overdone, invasive and distracting. You are constantly showered with redundant and marginally better items and have no attachment whatsoever with your fashion and weapon choices. (Dear god, I hate this one).

- Enemies are too spongy and level design forces frontal assault way too often.

- Robotics and drone control largely absent (outside of scripted missions).
 
..because that makes sense? Remember the Nintendo Seal of Quality? That's just kind of expected because the platform holder SHOULD have a responsibility to ensure that their customers aren't sold garbage.
The Nintendo Seal of Quality was not what you think it was. There were lots of broken and buggy NES games that had the seal of quality. The Nintendo Seal of Quality shows that the developer paid the Nintendo tax that gave their games the ability to run by virtue of not being blocked by the lockout chip. It was literal extortion to force developers to pay Nintendo to manufacture their games.
 
The Nintendo Seal of Quality was not what you think it was. There were lots of broken and buggy NES games that had the seal of quality. The Nintendo Seal of Quality shows that the developer paid the Nintendo tax that gave their games the ability to run by virtue of not being blocked by the lockout chip. It was literal extortion to force developers to pay Nintendo to manufacture their games.

I have heard stories over the years of games getting rejected by Nintendo and having to be fixed/changed before they would be accepted. Most notably any religious stuff was not allowed in NES and SNES games in NA. So it must have been more than a Nintendo tax.
 
CDPR deserves every ounce of flack they receive and they deserve to be viewed differently after this debacle.

They knew their console versions were trash, but released it anyways. This is why they had strict controls on what could be shown or not shown for reviews. This was all known. The excuse of "not focusing enough" on the console version during development is also nonsense. The game was in development for almost a decade....

And they were NEVER going to delay the game again past 2020. Why? They have financials to meet. So they basically took the risk to sell it on console as-is, because they knew the first few days sales would be strong — that is until people realize their console version is basically trash. They wanted to take in as much cash as possible before the eventual fallout. They've already recouped their investment into the game.

And the concession about refunds is a show. Good luck returning a game on console digitally with a few exceptions and especially good luck returning an open box video game back to a retailer.

This is a total failure due to greed and incompetence. It's also a PR nightmare for them.

And I say good. I am tired of game companies shipping product that is half-assed knowingly and then lying about it and offering false concessions.

Fuck them.
 
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