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[LordOcidax]

Lol, these are normal ??? Nintendo would never pack a bad LCD screen on a 2025 portable.

Shill gang assemble @GigaBowser LordOcidax

Damn you are invested in this … Every product sold have a small % of failure, even new ones, including phones, cars, tvs… etc etc etc That's not and Switch 2 exclusive feature… Is the same Switch 1 situation all over again. Waiting for the blue screen and screen scratches

 

[Buggy Loop]

Lol, these are normal ??? Nintendo would never pack a bad LCD screen on a 2025 portable.

Shill gang assemble @GigaBowser LordOcidax
@Dr. Wilkinson

Dude I know every crumb of bad news is Christmas for you troll right now but use your fucking brain

Every single display devices have dead/stuck pixels, it happens, stop being such a little troll about it

Sony portal & PSVR2 had them, they all do. OMG Sony cheaped out! /s

 

[BlackTron]

When I first opened my Switch 2 the first thing I noticed was how the unit was placed right at the top of everything, so if anything were stacked on top of the box the Switch's screen is positioned to take the weight. Seemed kind of dumb and bizarre.

 

[LordOcidax]

This has been a thing since DS or earlier. I've never had one but they do occur. It doesn't make your entire machine defective. Same with televisions. Welcome to 2004

Dude I know every crumb of bad news is Christmas for you troll right now but use your fucking brain

Every single display devices have dead/stuck pixels, it happens, stop being such a little troll about it

Sony portal & PSVR2 had them, they all do. OMG Sony cheaped out!

 

[xrnzaaas]

So is Nintendo cheapening out on styrofoam to make the boxes smaller? Because it's the universal solution that lasted for a long time. It's completely idiotic to have only a slim cardboard cover protecting the main screen from the outside world. Sure the store was dumb to use a stapler, but it may as well get damaged during transport considering that vast majority of shipping companies don't take good care of the stuff they're delivering.

 

[Horseganador]

The Switch 2 packaging is a botch job. Who would put the console right under the cardboard and with zero protection?

 

[Lokaum D+]

Damn you are invested in this … Every product sold have a small % of failure, even new ones, including phones, cars, tvs… etc etc etc That's not and Switch 2 exclusive feature… Is the same Switch 1 situation all over again. Waiting for the blue screen and screen scratches

Dude I know every crumb of bad news is Christmas for you troll right now but use your fucking brain

Every single display devices have dead/stuck pixels, it happens, stop being such a little troll about it

Sony portal & PSVR2 had them, they all do. OMG Sony cheaped out! /s

Dead pixel on Tv, monitor, cellphone or any other screen device = defective product, return and get a new one.

Dead/stuck pixels on Nintendo screen = perfect normal, not sign of defective screen.

 

[LordOcidax]

When I first opened my Switch 2 the first thing I noticed was how the unit was placed right at the top of everything, so if anything were stacked on top of the box the Switch's screen is positioned to take the weight. Seemed kind of dumb and bizarre.

This is your first Switch? Why the package is an issue now? 152 Million sold… What next?

Switch 2

Switch OLED

Switch

 

[Trilobit]

This has been a thing since DS or earlier. I've never had one but they do occur. It doesn't make your entire machine defective. Same with televisions. Welcome to 2004

I haven't had a dead pixel on any of my gadgets, whether TVs or Nintendo DS. I only ever remember seeing one on my BIL's monitor. I think a display should count as defective if it has dead stuff on it.

 

[Lokaum D+]

I haven't had a dead pixel on any of my gadgets, whether TVs or Nintendo DS. I only ever remember seeing one on my BIL's monitor. I think a display should count as defective if it has dead stuff on it.

What ? You crazy, dead pixel, bleed light , stuck pixels are perfect normal, its so great when you see that black dot ( If It multiples black dots its even better) on your expensive screen that ll never go way.

 

[LordOcidax]

What ? You crazy, dead pixel, bleed light , stuck pixels are perfect normal, its so great when you see that black dot on your expensive screen that ll never go way.

Are you for real? you are learning about dead pixels now?

 

[BlackTron]

This is your first Switch? Why the package is an issue now? 152 Million sold… What next?

I haven't seen the inside of the box since 2017. And I don't think it would have triggered the same weight-bearing alarm in my head the way the cutout is positioned near the center and will a little more wiggle room/clearance for the screen. But since you bring it up, yeah. It's been a bad design since 2017 then.

 

[Lokaum D+]

Are you for real? you are learning about dead pixels now?

Usually when i get a product with dead pixel or extreme bleed light i return the product and get a new one, i m discovering that is normal to have It on my screen, never gonna waste time returning perfect good products anymore, thanks.

 

[Hookshot]

 

[LordOcidax]

Usually when i get a product with dead pixel or extremew bleed light i return the product and get a new one, i m discovering that is normal to have It on my screen, never gonna waste time returning perfect good products anymore, thanks.

There you have it….

Who said is normal?

 

[Lokaum D+]

There you have it….

Who said is normal?

 

[LordOcidax]

Even Apple have this, but you can ask for a replacement.

 

[LordOcidax]

Apple fault

 

[Lokaum D+]

Even Apple have this, but you can ask for a replacement.

So its not normal ? Why should i ask for a replacement of a good and perfect product with normal dead/stuck pixels on my screen ? Why should Apple replace If its normal ?

The problem isnt dead pixels on the screen, its already common knowledge that every screen has a chance to come with this problem, the problem is saying that this is normal and not a defective screen, do you understand that ? Or

 

[Bojji]

There's also dead pixel screens:



Luckily Nintendo seems to take these issues seriously:

 

[Solarstrike]

Fukcing cheap-ass Nintendo. They can afford better packaging but then they'd probably charge for Package Upgrade

 

[LordOcidax]

So its not normal ? Why should o ask for a replacement of a good and perfect product with normal dead/stuck pixels on my screen ? Why should Apple replace If its normal ?

Companies consider this normal because is a well known issue on digital panels… That's doesn't is a widespread issue and all the screens aren't going to have it, just a small %. That's why warranty exists…

 

[Evil Calvin]

On top of being stupid and damaging the screen.....some people don't want damaged boxes.

 

[Lokaum D+]

Companies consider this normal because is a well known issue on digital panels… That's doesn't is a widespread issue and all the screens aren't going to have it, just a small %. That's why warranty exists…

And yet Nintendo says that this should not be considered a defect ( no issue here ), cant you see that they are wrong ? What ll happen when Nintendo stop issuing warranty for dead/stuck pixels on their screen cause they think this isnt a defect ?

its not that hard to understand that saying "dead/pixels on your brand new portable are perfect normal and It should not be considered a defect" is a bad statment from Nintendo, at least for me.

 

[Buggy Loop]

Dead pixel on Tv, monitor, cellphone or any other screen device = defective product, return and get a new one.

Dead/stuck pixels on Nintendo screen = perfect normal, not sign of defective screen.

Oh you brainlet, have you never heard of Sony's policy?

You must have 5 pixels in total or a couple clustered together in order to qualify for a replacement

Nor will apple replace 1 dead pixel, can try your luck but it's close to none.

Nor will Samsung

In fact almost all of them use ISO 9241-307 classification for dead pixels, these are per million pixels

Class	number of stuck pixels	number of dead pixels	number of stuck subpixels	number of dead subpixels
0	0	0	0	0
1	1	1	1-2	1-5
2	2	2	1-5	1-10
3	5	15	up to 50	up to 50
4	50	150	up to 500	up to 500

You will almost never find a class 0 panel unless it's reference monitor or some very expensive product. Most consumer panels are in class 2.

Some companies vary from this chart for warranty but rarely. It can literally depend on the mood of the support tech but they can always fallback to this chart and you have nothing really.

You're trying so hard yet miss the target completely with basic knowledge, it's really pathetic sad trolling at this point.

 

[Lokaum D+]

Oh you brainlet, have you never heard of Sony's policy?



Nor will apple replace 1 dead pixel, can try your luck but it's close to none.

Nor will Samsung

In fact almost all of them use ISO 9241-307 classification for dead pixels, these are per million pixels

0	0	0	0	0
1	1	1	1-2	1-5
2	2	2	1-5	1-10
3	5	15	up to 50	up to 50
4	50	150	up to 500	up to 500

[th]

Classification​

[/th][th]

Number of stuck pixels​

[/th][th]

Number of dead pixels​

[/th][th]

Number of stuck subpixels​

[/th][th]

Number of dead subpixels​

[/th]​

You will almost never find a class 0 panel unless it's reference monitor or some very expensive product. Most consumer panels are in class 2.

Some companies vary from this chart for warranty but rarely. It can literally depend on the mood of the support tech but they can always fallback to this chart and you have nothing really.

You're trying so hard yet miss the target completely with basic knowledge, it's really pathetic sad trolling at this point.

We are from different cultures, where i live we have pretty good consumer protections laws, here we have 7 days to return a product for any reason even If It is a single dead pixels on screen.

 

[Buggy Loop]

We are from different culturas, where i live we have pretty good consumer protections laws, here we have 7 days to return a product for any reason even If It is a single dead pixels on screen.

Same thing in Quebec you dummy and that has NOTHING to do with a company's policy. I can return a product before 30 days for NO reasons. This is beyond apple/samsung/nintendo/sony or whatever panel you think of for dead pixels policies.

Can't believe you're wasting my time like this.

 

[DonkeyPunchJr]

Geez. That's Nintendo always cheaping out as much as possible. But good for them having an ultra loyal fan base buying last gen systems and first party games at full pop.

The small Ikea table I bought a week ago had more protective packing inside. The inner broadsides of the cardboard box had an additional sheet of cardboard top and bottom. It was $9.99.

But cardboard is expensive. What, did you want to pay $600? That's ridiculous to expect from a console that's mainly for kids and families.

 

[StreetsofBeige]

Oh you brainlet, have you never heard of Sony's policy?



Nor will apple replace 1 dead pixel, can try your luck but it's close to none.

Nor will Samsung

In fact almost all of them use ISO 9241-307 classification for dead pixels, these are per million pixels

Class	number of stuck pixels	number of dead pixels	number of stuck subpixels	number of dead subpixels
0	0	0	0	0
1	1	1	1-2	1-5
2	2	2	1-5	1-10
3	5	15	up to 50	up to 50
4	50	150	up to 500	up to 500

You will almost never find a class 0 panel unless it's reference monitor or some very expensive product. Most consumer panels are in class 2.

Some companies vary from this chart for warranty but rarely. It can literally depend on the mood of the support tech but they can always fallback to this chart and you have nothing really.

You're trying so hard yet miss the target completely with basic knowledge, it's really pathetic sad trolling at this point.

That's why always buy at Costco. For TVs (or any other tech or appliance) always grab the extended warranty for dirt cheap. You can always get it fixed no questions asked. The CSR or repair shop doesnt care if there's 1 dead pixel or 1,000. They get paid. And the Costco CSR dude isnt going to grill you on questions either. He just wants to process the claim with as few hassles as possible.

The shitty Sony 900e TV I bought had some dead pixels. Not a ton, but enough to notice. So I sent it in (Costco also has free pick up and drop off servce). They took it back for repairs at the tail end of covid. Even better, the repair shop couldnt fix it as they claimed the parts are delayed. So Costco offered me a free TV as a replacement delivered to my house. The CSR guy emailed me a list of 3 TVs and said pick one. I looked them over checking out their Rtings.com reviews. Only drawback (which makes sense) is because the warranty was over by then, the CSR said the new TV I get has no warranty with them anymore. Go through LG if there's issues, so I guess I think I still got a standard 1 year with LG(?) Never had an issue with this LG TV replacement in 3 years (knock on wood).

 

[Trilobit]

But cardboard is expensive. What, did you want to pay $600? That's ridiculous to expect from a console that's mainly for kids and families.

Can y'all stop lifting up that price as an example of a crazy high price? It hurts in my Swedish meow meow each time as I'm reminded of what we pay for the base console(+$700!!!).

 

[Lokaum D+]

Can y'all stop lifting up that price as an example of a crazy high price? It hurts in my Swedish meow meow each time as I'm reminded of what we pay for the base console(+$700!!!).

Dude, this is a $1000 more expensive than a PS5 on my country

 

[hououinkyouma00]

The employee:

I think the problem is the people punching staples into it, not the thin packaging.

I agree that it's definitely due to being rough with that stapler if you've unboxed one or seen an unboxing the screen is only covered by that slim piece of cardboard.

Overall I like the small and simple packaging but I wish the actual console was better protected.

 

[Buggy Loop]

That's why always buy at Costco. For TVs (or any other tech or appliance) always grab the extended warranty for dirt cheap. You can always get it fixed no questions asked. The CSR or repair shop doesnt care if there's 1 dead pixel or 1,000. They get paid. And the Costco CSR dude isnt going to grill you on questions either. He just wants to process the claim with as few hassles as possible.

The shitty Sony 900e TV I bought had some dead pixels. Not a ton, but enough to notice. So I sent it in (Costco also has free pick up and drop off servce). They took it back for repairs at the tail end of covid. Even better, the repair shop couldnt fix it as they claimed the parts are delayed. So Costco offered me a free TV as a replacement delivered to my house. The CSR guy emailed me a list of 3 TVs and said pick one. I looked them over checking out their Rtings.com reviews. Only drawback (which makes sense) is because the warranty was over by then, the CSR said the new TV I get has no warranty with them anymore. Go through LG if there's issues, so I guess I think I still got a standard 1 year with LG(?) Never had an issue with this LG TV replacement in 3 years (knock on wood).

Yup Costco is freaking great for this

Had a friend who's pair of Sony $400 headphones' plastic cracked and was like almost 2 years since purchase, Costco refunded no questions asked

 

[StreetsofBeige]

Yup Costco is freaking great for this

Had a friend who's pair of Sony $400 headphones' plastic cracked and was like almost 2 years since purchase, Costco refunded no questions asked

Yup.

For those of you who dont know, Costco will classify products into buckets. For big shit like TVs, PCs etc.... I think the refund policy is 90 days. But the standard warranty is 2 years. You can buy extended warranties to make it up to 5 years I think and the cost is negligible. It's like $120. When I was scoping out the 900e way back, Best Buy and Costco had the TV at the same price. Costco's extended warranty was about $100. Best Buy wanted $400 to match 5 years coverage. I'm not even sure BB even had pick up and drop off service either.

But for just about everything else, the return policy is indefinite. Headphones will very likely be in the category. And so are video game systems. So if youre ever weary about a console bricking, buy at Costco. Problem is gaming hardware can be hard to find in store or online. They dont specialize in gaming, so their stock seems to come and go in random waves and you got to get lucky seeing it one day at a store or it's available online. Their consoles are usually bundled with extra games or gamepad too etc.... So if you just want plain jane console by itself you might be out of luck. Consoles are classified as Toys, which is indefinite return policy, not 90 days.

I returned an air fryer I bought and never used. It was in my basement for 3 years and checking in store and online they didnt even sell it anymore. They took it back. I made sure to keep the receipt as I bought it online. I think now you might not even need the receipt as long as you got the packaging which the clerk can scan the code. I know for sure you used to need to receipt. But a year ago, I returned some golf shirts I never wore (again, probably 3 year shelf sitters!) and reached into my wallet to take out the receipt and the clerk said dont bother and scanned the tag.

As a bonus for you cheap fuckers like me, Costco will also credit you back money if they sell it lower. Long time ago I bought a cheap TV for my bedroom. I think it was $500. I was at the store later that month and it was $100 cheaper (within the 90 days). I went home grabbed my receipt and showed it to CSR. They refunded me $113 ($100 + tax) in cash. They didn't even refund me back on my credit card. Just peeled me out the money. But the woman said you can only price match once, which she made sure to mark on the receipt.

All Costco does is return refunded product back to the supplier for a refund/credit. So it's no skin off their back except going through lots of customer service overhead. Their viewpoint is they are just the seller, not the maker. So it's up to the maker to keep customers happy preventing returns years later. It's a good policy because even though you'll get your share of return abusers (Christmas tree stories), most customers arent going to be that pissy. So the suppliers will ensure they make a good product which customers enjoy, so they get as little returns as possible from Costco. Also, the margins are small. Costco is a volume seller at low profits, not a department store selling hardly anything at high margins. Costco and suppliers know this. So it makes the supplier want to work even harder making a good product. Or else customers will return it and they throw it in garbage for big losses, or even worse Costco says the products sucks, sells bad and they are getting rid of it, and giving the pallet spot to a competing company. Thats when shit hits the fan as a corporate failure at the office. The sales guy looks bad for losing it and the marketing dept looks bad making a shit product with R&D. And then finance has to adjust their Costco forecasts downward for the year.

 

[BlackTron]

Yup.

For those of you who dont know, Costco will classify products into buckets. For big shit like TVs, PCs etc.... I think the refund policy is 90 days. But the standard warranty is 2 years. You can buy extended warranties to make it up to 5 years I think and the cost is negligible. It's like $120. When I was scoping out the 900e way back, Best Buy and Costco had the TV at the same price. Costco's extended warranty was about $100. Best Buy wanted $400 to match 5 years coverage. I'm not even sure BB even had pick up and drop off service either.

Best Buy tried to sell me a warranty when I picked up my preorder but the only option they had was two years for $80. Only one year extra from Nintendo's warranty...no thanks. Now if there were a 5 year option I would take pause.

 

[kapshin]

LCD plastic screen on a U$ 450 console with U$90 drift joycon and U$90 game key cards... best deal in gaming keep getting better

Hey now it also has a mouse!

 

[Thick Thighs Save Lives]

Damn sucks for those who had this happen.

Nintendo Switch 2 Screen Punctures Ruin Launch Day for Fans Due to Store Receipts Stapled Into Console's Box - IGN

Nintendo Switch 2 owners are opening consoles with punctured screens due to store receipts being stapled into the front of the console's box.

www.ign.com

Makes me worried about these things getting damaged in transit being thrown around and having shit stacked on top of them if the packaged is that thin.

 

[BbMajor7th]

"Staplers have been confiscated." Yeah, that got me.

 

[SamuraiEdge]

This is your first Switch? Why the package is an issue now? 152 Million sold… What next?

Switch 2

Switch OLED

Switch

I quite like the Switch 2 packaging there, it looks quite neat lol.

 

[mopspear]

Whenever I store or move a screen, I put the screen part on the side that's less likely to be damaged.

 

[Gambit2483]

Thats the pre installed screen protector . The NDS is real

Ignore him. His sole purpose the last few weeks has been to shit on any and everything Switch 2 related, no matter how stupid it might make him sound or look.

 

[0neAnd0nly]

Man people in here ripping into a rogue GS store accidentally doing this...

I'd be farrrr more worried about Amazon shipping. They can't package anything properly to save their lives. The amount of broken crap I get from that company. Eef.

 

[Lokaum D+]

Ignore him. His sole purpose the last few weeks has been to shit on any and everything Switch 2 related, no matter how stupid it might make him sound or look.

 

[LordOcidax]

Ignore him. His sole purpose the last few weeks has been to shit on any and everything Switch 2 related, no matter how stupid it might make him sound or look.

He is a post mover master . But i am just having fun here and practicing my english.

 

[0neAnd0nly]

This has been a thing since DS or earlier. I've never had one but they do occur. It doesn't make your entire machine defective. Same with televisions. Welcome to 2004

Fam, ima tell you right now - if I am paying for a screen device and it has dead pixels, it should be REPLACED.

Thats insane. I like Nintendo, but don't blindly support that Bs. It's a brand new item.

I have owned many screened gaming devices as well as multiple high end TVs, and never once have I had that out of the box. If I did, it would have been right back at the store. Nintendo cockyness with that response is next level stupid. Gamers are so weak and will buy anything, and they know it.

 

[Dr Bass]

... so, the packaging is more of a suggestion, rather than something intended to package the device?

The packaging is thicker than what much more expensive iPhones come in. It's not a problem with the packaging.

You know you could drive a nail through a box, damaging products that way too. Do you think that means packaging is a "suggestion" in that scenario? GameStop was puncturing the product with metal.

 

[LordOcidax]

Fam, ima tell you right now - if I am paying for a screen device and it has dead pixels, it should be REPLACED.

Thats insane. I like Nintendo, but don't blindly support that Bs. It's a brand new item.

I have owned many screened gaming devices as well as multiple high end TVs, and never once have I had that out of the box. If I did, it would have been right back at the store. Nintendo cockyness with that response is next level stupid. Gamers are so weak and will buy anything, and they know it.

Nobody is saying that you don't have to ask for a replacement… We are just pointing that a is known issue with some digital panels and not exclusive for the Switch 2…

 

[Dr Bass]

If your main part of the product is sensitive to puncture and placed right up against a thin sheet of cardboard, your packaging is the fucking problem. They could have placed it upside down, but valued the presentation over product integrity. Sure staples shouldn't be jammed into it, but now every time a box gets dinged while being moved around some distribution center, someone needs to break the seal to open and make sure the screen is ok.

Again, no. Plenty of products, including smartphones well over 1k in price, are packaged this way.

 

[DeepEnigma]

It's right under the 1-2mm box top lid, sitting faceup in some thin plastic wrap.

---
For comparison, this is how Steam Deck ships. Inside a hard protective case that comes with the system:

 

[Lokaum D+]

Fam, ima tell you right now - if I am paying for a screen device and it has dead pixels, it should be REPLACED.

Thats insane. I like Nintendo, but don't blindly support that Bs. It's a brand new item.

I have owned many screened gaming devices as well as multiple high end TVs, and never once have I had that out of the box. If I did, it would have been right back at the store. Nintendo cockyness with that response is next level stupid. Gamers are so weak and will buy anything, and they know it.

Finally someone with a brain that get it.