It's pretty annoying what we do to public figures in our culture. Anytime any of them says or does anything that raises the slightest bit of disagreement, or make a mistake, or display the slightest bit of emotion, we rake them over the coals for it. There is no room left for them to actually be human, to demonstrate fallibility. And so what we get instead of enthusiastic developers is PR agents that repeat safe marketing bullet points. And instead of politicians that discuss the real issues, they repeat slogans and pronounce themselves "for the environment" and "against poverty." But props to Dennis for not just being a PR bot for his product. And for leading a thoughtful discussion about internet culture and gaming.
I did think that, while most of his points are valid, there is more than a bit of a disconnect between discussing corporate culture and discussing internet forums. I think discussing sites like NeoGaf as Non-for-profits is a misnomer. It is more like a very loose social organization. A very, very loose one. In fact, even calling it a "social organization" is a bit like calling the people who scrawl things on the bathroom wall of a gas station part of an "organization." Nevertheless this doesn't undermine his essential criticisms about the way the forum functions, it just means it doesn't line up so neatly with his other ideas about changes in corporate culture (though there certainly are behavioral parallels that might indicate an underlying commonality of some form).
Ultimately, however, I try to remain optimistic that the behavorial patterns demonstrated on this forum are more about the specific demographic that posts here and less a result of the larger social phenomenon of our collective interaction with new communication technology such as the internet.
In short, my mental conception of NeoGaf is that of an illiterate 14 year old boy. I don't think its representative. Hopefully somewhere most of the idiotic posters here have parents, or teachers, or someone around them who can help beat the stupid and the obnoxious out of them before they reach true adulthood. But regardless, it's not something Denis, or 1up, or even the mods at this site, can do for them. It takes real world interaction and hopefully they get enough of it so that they don't just evolve into "manchildren" and remain there for entirety of their lives.