Gamexplain Explains the Joy-Con Desyncing Problem

Maybe it's a prolonged thing? I'm not sure why it hasn't popped up yet. The press kits are probably the same consoles I'd imagine. And if Nintendo wasn't testing as many common factors as possible, that's pretty fucking concerning.

Knowing Nintendo, they'll ship out replacements and such, but I'd like to see them comment on this soon.

Maybe it's a mass production issue - early units usually aren't made the same way as mass produced units.
 
If this is fixable via an update then expect a response from Nintendo within the next 24 hours, no way they'll let this news spread unchecked. Of course, this could be just the preview consoles affected.
 
This doesn't seem so bad. From the examples in the video to get it to cut out, there was some extreme covering of the controllers. I will be using the pro controller at home and have the joy-cons connects to the system when out and about. I wonder if it will be an issue when playing two player though. Will have to test when I get my unit, not a deal breaker based on the video. If it was like the Xbox 360 issue I experienced before, that actually had a hardware issue of the controller de-syncing from the console.
 
Again, unless you plan on standing 8-10+ feet from your TV/Switch when playing it shouldn't be an issue. This is an issue due to at least two factors: distance from the Switch and occlusion by your body. As shown in the video the Joycons were working fine at around ~10 feet as long they weren't obstructed and he notes there wasn't any issue in his other room when he was closer to the system when playing.
I play about 7 feet away from my TV so hopefully I'll be fine. I'm locked in either way for the Switch and Zelda (both paid off already), so I'm just gonna have to hope for the best. Hopefully Nintendo comments on this before launch.

Still seems kind of insane to have these issues in 2017 though. Having a setup where you're 10+ feet away isn't uncommon, especially if you have a big TV.

I note that the part he covers with his hand to cause the issue is the part the wrist strap is supposed to cover.

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Could it be that the strap isn't just needed for safety, but also to keep hands away from the wireless signal?

In other words, will the problem be lessened if we play with the strap attached?
A few journalists have said the issue exists when using the grip, so the strap probably won't help much.
 
I suspect the reason it didn't come up in prior demos is because of the distance. The controllers were never far from the unit in those scenarios - most of the people reporting issues, from what I can tell, are playing 10+ feet away. (Not that 10 feet is an egregious number of course, I think that's definitely within the realm of reasonable use.)

Assuming that it is just a matter of cranking up the signal strength, it should be pretty easy to resolve. But that's definitely gonna be a killer, since I sit in weird positions when playing games...
 
So is this like when the iphone 4 launched and it dropped calls when you held it?

Apple's immediate fix was to put a case on the phone lol.
 
I mean, they didn't even notice that their last gen handheld destroyed its own screens automatically over time. Nintendo has become an absolute clown company when it comes to hardware.
 
It's amazing how that the Switch supports 8 joycons but none of Nintendo's testing detected this kind of thing.

How did it not happen during the hands-on tours?
 
Assuming they are not transmitting at full strength already sure, but it's gonna significantly impact battery life of the JoyCons if they can.
Probably. I don't know enough about tech to have nay idea how much of an impact it would have, but they already have a 20 hour battery life. I would hope they could fix this without cutting more than 5-10 from that.
 
It's amazing how that the Switch supports 8 joycons but none of Nintendo's testing detected this kind of thing.

How did it not happen during the hands-on tours?

They are probably aware, but wanted to squeeze as much battery time as possible out if these things.
 
How was this not seen as an issue in any of the demos?

Part of it is because in most of the demos players were close to the Switch hardware, but I think part of it also also down to my wrist strap theory. In every demo that used the JoyCons on their own, they had the wrist strap attached.

I'm picturing it like the iPhone 4 death grip issue, where Apple issued rubber bands to cover the antenna so the signal didn't die when they covered it with their hands. Maybe the JoyCon wrist strap covers the edge to prevent hands covering it up and blocking the signal.

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Not sure they really explained anything here. Covering up a controller fully like that or putting it behind you isn't something people are going to necessarily do in the real world. Not sure this is the issue or something else. Has anyone done testing from distance? Is this an issue caused by being obstructed by the human body or have people had issues with signal loss when objects are in between console and joy-con?
 
Hmmm... I am lucky that the way this is shaping up, it probably won't affect me. I think I am like 5 feet away from the TV where I game. Maybe 6. The console will be directly under the TV and at waist level or so when I'm sitting, with no obstructions in between me and the TV. I do have big hands, but they are more spindly than fleshy. So I think I'll be in the clear here. Still a very shitty problem that just screams Nintendo only tested this thing within Japanese norms for console gaming, where rooms are smaller and people sit closer to the TV. Either that or they messed up in production, hopefully on the software side and hopefully there is a software fix. If they are aware of this issue, tested in large rooms with distance to the console, and said "fuck it!" they are batshit crazy and begging for returns of "non-functional" Switch that operate as intended.

Sounds like from above they should significantly have boosted signal strength and perhaps packed in the charging grip.

Personally, I'm more worried about the ergonomic issues of the Joycon grip, as I decided to wait on getting a Pro-controller. I might end up playing in handheld mode a lot, as that seems to be getting praise on that front.
 
I mean, they didn't even notice that their last gen handheld destroyed its own screens automatically over time. Nintendo has become an absolute clown company when it comes to hardware.

Oh god you are right! They never even acknowledged it,even after tons of reports on the issue did they?
 
Sounds like either they need to change the frequency of the signal or provide more power to the Joycons.

Here's hoping they can be updated in a firmware update.
 
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