I honestly found the GAF staff to be on top of any situation and fairly active in threads.Also very reasonable and open minded compared to...well other sites.
They rock in my book. Wouldn't care if they replied back or not to a pm as long as GAF keeps running its best because of them!
Yes, I asked staff to add a flair to a topic for me. They responded... pretty quickly. I don't remember how long but I was satisfied with the turnaround.