I have a phone interview (my first one) on Thursday. Any tips?

Status
Not open for further replies.

sqwarlock

Member
More specifically, what's different about a phone interview when compared to an in-person one? I know the basic stuff like: have your resume/notes in front of you, dress the part, smile, etc.

It always feels like I've interviewed well in the past, but this interview is my chance at getting into my dream company. More than ever before, I don't want to screw it up.
 
its hard to read people and get a good rapport going in a phone interview. Sooo many people go through a phone interview that a lot of times the people are on autopilot when you are talking to them. Try to break the ice a bit and involve them back, it helps.
 
Be sure to be in a space that is quiet with limited background noise.

If possible use a landline to conduct the call. If not possible, ensure your location has a strong signal. This is especially important if you pace which is something I do.

Be mindful of your tone of voice. Try to convey a bright and cheerful but professional demeanor through your speaking voice. I find that if I smile that my tone brightens. I have a relatively deep voice and have found it important to brighten my tone.

Have notes with you to reference for potential questions the employer may ask you. I use a cheat sheet with starters for "canned responses" but be sure to have some questions of your own on there as well.


And last and most importantly remember the odds are in your favor and relax. You got this.

Best of luck! Feel free to PM if you want any other tips.
 
Have a good phone connection, if you don't have one, explain that upfront.

Speak clearly (don't slow down too much)
Don't be verbose, answer concisely without being rude, typically a minute or two per basic question will suffice.

You don't have mannerisms to explain what you mean, nor smiles to get them to like you. You need to be confident and light hearted enough for them to like you over the phone. Act like you've earned the right for them to talk to you (because you have) but not like they've earned the right to talk to you (because they'll come through and piss them off)

They have to remember you. So give them something to remember you by. Answer questions from experience. That way they'll think "Who was that guy? Oh yeah he was the guy that did x in y company." Using an appropriate amount of humor also gets them to go a long way.

If you're unsure about the answer to a question repeat the question. For example, "So what you're asking is how to x?" This does two things. One it shows that you're listening and paying attention to detail. Two it gives you a few extra seconds to formulate a response.

If you still don't know the answer admit it. Say something like "I don't have that answer right now but I can find it for you if you'd like." DO NOT assume they mean something else or make something up.

Have questions ready for them. But make them something other than the basic crap. Also saying "Is there anything more you need from me?" at the end is a good way to show attentiveness.

Lastly , Be honest! About yourself and your ability. The person on the other end has likely done several interviews that week, if not that day. And nothing pisses me off as someone saying they're an expert when they don't know anything, or someone having false modesty and saying they don't know anything and are an expert. They want to know who you are and where you are in your skills as quickly as possible, don't obfuscate it.
 
Do it looking in mirror so you can make sure youre smiling. It comes through on the phone.

Actually, as silly as this sounds, I can tell you that I can tell when candidates are smiling over the phone. You don't need to smile at everything but again remember, they have to like you and remember you.
 
When they say, "Do you have any questions for me?" ASK QUESTIONS! Seriously, that's the part of the interview where you can turn a good interview into a great one or salvage a so-so interview. It takes the pressure off you and gives the interviewer a chance to open up a bit and perhaps develop a rapport. Here are three generic questions that you can use. Consider 'em freebies:

1. Growing professionally is really important to me. Based on my resume and our conversation so far, what do you think I'd learn most in this position?

2. When you look at the next couple years, what would you say Company X's biggest hurdle is, and how do you expect to surmount that challenge?

3. How would you describe company culture at Company X?

All of these can be great conversation starters. And if you can turn an interview into more of a casual conversation than a sterile Q&A, that's when you're golden.
 
Don't be that person who pauses and says ahhh, ahhh, ahhh, ummmm....in between talking points. If you have to pause and say nothing that's fine, just regain your composure and then speak.
 
Status
Not open for further replies.
Top Bottom