OP Should be updated with this, it has a response by the lady that wrote the note. She claims the waitress was shitty and lied about most of the stuff in that blog post.
I believe the waitress over the wife.
The wife says that the waitress was cussing at the group...and being rude.
yet, instead of calling for the manager at that moment....or that night.... they wait until AFTER this thing hit social media to come back to complain?
the fact that the wife left the waitress a note, with a winky face...gives the impression that the group wasn't really being cussed at or being treated rude. (infact you would think the wife would have mentioned the "rude" part in that note)
imo, wife has insecurity issues...and is a spoiled brat that she would go BACK to the restaurant...when NO ONE KNOWS HER IDENTITY.....she could've called it a wash and let it be..... but nope went back JUST to get the waitress in trouble.
If I were the waitress, I'd leak out the wife's name....but I'm a person who loves being an asshole to assholes. Bullying bullies. etc.