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[hawk2025]

I think people are really overreacting, but whatever. No one is getting into trouble over this. Many companies do it, and those are the ones I buy from. If LRG doesn't want to do it for whatever reason, I'll have to buy less. But people from the US that don't have to deal with any of that garbage and aren't affected either way coming here and playing the morality police is pretty shitty. You'd be pretty pissed if you had pay 2x the price other people had to pay as well.

I've dealt with that garbage all my life, even orders of magnitude higher than what European countries pay.


Nothing to do with being "morality police". It's simply good, ethical business. You are not paying twice what other people had to pay to the seller, though. You are paying LRG exactly the same amount as everyone else, and your government is getting paid the rest. This isn't an irrelevant splitting of hairs, it's literally putting the blame exactly where it lays.

Now, if that Belgium-based warehouse approach is feasible, that makes a ton of sense. It will probably increase shipping rates a bit, but still likely preferable to dealing with customs.

 

[flohen95]

But you have to get there yourself. That's an 80 kilometer drive for me. Or you pay them 28,50€ in addition to those 19% to deliver it to your home...so that's clearly not an option.

I never had to do that. I mean, I often go to the customs office myself, not because I have to, but because I get my package as soon as possible that way. Multiple times though I just got the letter from the postal service, took the information from the letter to write an email to the customs office to which I attached a proof of item value and waited for the package to be redelivered to my home, where I'd then pay the 19% import tax to the delivery man.

I don't know how this works with express services like UPS or FedEx, but with DHL/Deutsche Post, this always worked. I mean, I'm sure you know how it works where you are, I'm just a little confused because I never had to pay on top.

But I agree, a warehouse delivery deal (like VideoGamesPlus do, for example) would probably be ideal (even though I once had a VGP package caught in customs as well, but that was just one out of many). If it's at all feasible for Limited Run Games, it would be great to have.

 

[YianGaruga]

I never had to do that. I mean, I often go to the customs office myself, not because I have to, but because I get my package as soon as possible that way. Multiple times though I just got the letter from the postal service, took the information from the letter to write an email to the customs office to which I attached a proof of item value and waited for the package to be redelivered to my home, where I'd then pay the 19% import tax to the delivery man.

I don't know how this works with express services like UPS or FedEx, but with DHL/Deutsche Post, this always worked. I mean, I'm sure you know how it works where you are, I'm just a little confused because I never had to pay on top.

But I agree, a warehouse delivery deal (like VideoGamesPlus do, for example) would probably be ideal (even though I once had a VGP package caught in customs as well, but that was just one out of many). If it's at all feasible for Limited Run Games, it would be great to have.

I think it's a new thing, I first saw any mention of those fees like 2 months ago on the letter that you get from customs.

You are paying LRG exactly the same amount as everyone else, and your government is getting paid the rest. This isn't an irrelevant splitting of hairs, it's literally putting the blame exactly where it lays.

I'm not blaming anyone for anything. And the end result for the customer is the same.

 

[flohen95]

I think it's a new thing, I first saw any mention of those fees like 2 months ago on the letter that you get from customs.

Ah, I suppose that is possible. Gonna look out for that the next time I get that fateful letter.

 

[iuuk]

It's pre-paid for some countries others would cost as much as the game itself. The only other thing we can do is have you pay for the duties + shipping upfront as a shipping cost that is unique to each country.

That would already help a lot. Out of my €22, €13 was for handling fees. I don't even have a problem with import tax in itself, it's just the extra fees that kill it. €9 is way easier to swallow than €22.

 

[Tapejara]

You know, I thought having to pay in CAD was bad, but 22 euros in fees is ridiculous.

 

[iuuk]

You know, I thought having to pay in CAD was bad, but 22 euros in fees is ridiculous.

Handling fees are the same regardless of value, which sucks for low value items such as this. It's why having customs paid in advance solves (a big part of) the problem. It might be too big of a hassle for LRG though, I just hope it isn't.

 

[Tapejara]

Handling fees are the same regardless of value, which sucks for low value items such as this. It's why having customs paid in advance solves (a big part of) the problem. It might be too big of a hassle for LRG though, I just hope it isn't.

Yeah, hopefully they're able to implement a system to help you guys out. Like I said earlier I don't think they should be trying to circumvent customs by undervaluing packages, but hopefully they find some way of sorting it out.

 

[takoyaki]

Handling fees are the same regardless of value, which sucks for low value items such as this. It's why having customs paid in advance solves (a big part of) the problem. It might be too big of a hassle for LRG though, I just hope it isn't.

Yeah, those handling fees are the real problem imo. If LRG could find a shipping center that takes care of custom charges + taxes before shipping, that would be fantastic. Amazon, Ebay and a few other online retailers have offered this option for a long time, but I have no idea if this is feasible for such a small company with limited runs.

 

[LimitedRunGames]

Thank you everyone for the support and ideas.

For now we are going with the "We can't misrepresent values anymore for customs" until we can find another solution or way to make it easier for customers.

As for Yodel we are investigating this as we were told items would go Royal Mail, no mention of Yodel ever. But honestly we wouldn't of known it was so bad until people told us.

 

[YianGaruga]

Well it was nice while it lasted. At least there's an official stance now so people know what to expect.

This is really going to suck for some places though.

 

[LimitedRunGames]

Well it was nice while it lasted. At least there's an official stance now so people know what to expect.

This is really going to suck for some places though.

It's just the "official" stance for right now.

Doesn't mean we aren't trying to figure out a way around it!

 

[Shadowman16]

Thank you everyone for the support and ideas.

For now we are going with the "We can't misrepresent values anymore for customs" until we can find another solution or way to make it easier for customers.

As for Yodel we are investigating this as we were told items would go Royal Mail, no mention of Yodel ever. But honestly we wouldn't of known it was so bad until people told us.

Thank you for investigating the Yodel issue. I had no problems getting Futuridium myself but I'd rather not be sat on the edge of my seat wondering if my package will reach me! Looking forward to whenever the next LRG is up for sale

 

[YianGaruga]

It's just the "official" stance for right now.

Doesn't mean we aren't trying to figure out a way around it!

That's confusing to me but I'll trust you on this. So far you haven't let me down.

Just one thing, if you're actually going to be declaring the real value, please start attaching invoices to the outside of the packages in small plastic bags. This is actually the correct way to do it and speeds up the whole process quite a bit.

 

[Kresnik258]

Do we know what time the extra copies of Futuridium and Oddworld are up tomorrow? Gonna try to get those if I can before I resort to eBay.

 

[LimitedRunGames]

If anyone here had an issue with Yodel delivering a game from us please email douglas@limitedrungames.com with the information on what happened and any documentation of your dealings with Yodel regarding this issue.

Getting this resolved now.

 

[Exist2Inspire02]

Do we know what time the extra copies of Futuridium and Oddworld are up tomorrow? Gonna try to get those if I can before I resort to eBay.

I took a look at their site and the Futuridium Soundtrack is going up on sale at 10:00 EDT so I suspect the games would be going up at the same time.

 

[dgco86]

I took a look at their site and the Futuridium Soundtrack is going up on sale at 10:00 EDT so I suspect the games would be going up at the same time.

I think it's since been changed to 16:00 EDT for the soundtracks and games. Better set my alarm for 3:59am Singapore time -_-

 

[Kresnik258]

I think it's since been changed to 16:00 EDT for the soundtracks and games. Better set my alarm for 3:59am Singapore time -_-

Prime gym time for me, gonna have to come home early!

 

[Ventara]

So, the final batch of extras is going on sale in 2 hours, right? This is my last chance at Oddworld; don't want to miss it!

 

[LimitedRunGames]

All orders with invalid tracking will be shipped out Monday. You do not need to worry about buying another copy today or missing out. We have found all the orders with invalid tracking and set aside stock to send them back out. We apologize for the inconvenience and want you to know we are going to get your copy to you!

 

[hawk2025]

Limited Run guys, I just wanted to say:

It has maybe been a rough couple of weeks for you guys with so much going on and some unfortunate outcomes with international shipping issues, so I think it's worth reiterating that I think you guys have been handling it very well and with great care/attention. You still have my unconditional support.


Just announce Octodad already, and show us some pictures of the Xeodrifter manual

 

[neonglow]

I'm just waiting to buy Futuridium for Vita. It's the only Vita game of theirs I missed out on so far.

 

[LimitedRunGames]

Limited Run guys, I just wanted to say:

It has maybe been a rough couple of weeks for you guys with so much going on and some unfortunate outcomes with international shipping issues, so I think it's worth reiterating that I think you guys have been handling it very well and with great care/attention. You still have my unconditional support.


Just announce Octodad already, and show us some pictures of the Xeodrifter manual

Thank you!

I don't know where these Octodad rumors keep coming from though!

 

[Kresnik258]

So is it supposed to be now? Have I missed it or am I too early?

Rushed home from gym and mashing F4 but nothing

 

[Marty Chinn]

So is it supposed to be now? Have I missed it or am I too early?

Rushed home from gym and mashing F4 but nothing

You probably want to hit F5 instead.

Just got Oddworld on Vita!

 

[neonglow]

Just placed my order for Futuridium! Wish they had only the game by itself but at this point, I'll take what I can get.

 

[Kresnik258]

You probably want to hit F5 instead.

Just got Oddworld on Vita!

I meant F5, whoops.

Wasn't able to Oddworld, could place Futuridium or Oddworld PS4 in my cart though. Sigh, never mind, eBay it is then!

 

[Marty Chinn]

I meant F5, whoops.

Wasn't able to Oddworld, could place Futuridium or Oddworld PS4 in my cart though. Sigh, never mind, eBay it is then!

Before you hit eBay, check Amazon to see third party listings too. Oddworld is about $60 there.

 

[NDPsycho]

Tried for a soundtrack and failed, such is life. Congrats to those who did.

 

[Kresnik258]

Before you hit eBay, check Amazon to see third party listings too. Oddworld is about $60 there.

Not even a listing for the Vita version on amazon.co.uk apparently, and the PS4 version is £85.00. Yikes. Can't believe I've managed to miss out 3/3 times so far on getting games from LRG (Breach & Clear; Oddworld first time around; Oddworld relisting).

Such is life I guess.

 

[Ventara]

Well fuck. Missed Oddworld again. I guess it wasn't meant to be.

 

[LimitedRunGames]

Tried for a soundtrack and failed, such is life. Congrats to those who did.

Which? SMRPG is the only one to sell out.

 

[Stalk]

Got Oddworld and Futurdium. Thanks for the relists, I missed both Just thrilled to have a chance haha.

 

[heavy liquid]

Yes! Managed to snag both the SMRPG and Futuridium soundracks after I had resigned myself to not owning either one.

 

[Megauap]

Forgot until now but I have been able to grab a PS4 copy of Oddworld.
So happy!

 

[NotMSRP]

Lies! No one is able to get SMRPG soundtrack cause it's sold out as soon it goes up! On all three occasions, I put it in my cart and sold out at checkout.

 

[dgco86]

Lies! No one is able to get SMRPG soundtrack cause it's sold out as soon it goes up!

Missed out on it too sadly. -_-

 

[Marty Chinn]

Not even a listing for the Vita version on amazon.co.uk apparently, and the PS4 version is £85.00. Yikes. Can't believe I've managed to miss out 3/3 times so far on getting games from LRG (Breach & Clear; Oddworld first time around; Oddworld relisting).

Such is life I guess.

http://www.amazon.com/gp/product/B01FCJ65H0/?tag=neogaf0e-20

Check the second listing here. That place has it for $60 and ships to Europe for $5.

 

[Ventara]

http://www.amazon.com/gp/product/B01FCJ65H0/?tag=neogaf0e-20

Check the second listing here. That place has it for $60 and ships to Europe for $5.

Tempted to jump on this before Kresnik does, lol. It's double the price, but still within reason. Tempting.

Edit: $71 with shipping, which converts to $92 CDN. FUUUUUUUU what am I doing?! It's hard being a collector sometimes.

 

[NDPsycho]

Which? SMRPG is the only one to sell out.

Yeah that was what I was going for.

 

[Skulldead]

Same, miss it too.... sold out so quick..

edit : WTF happen, i just hit refresh.... was able to buy SMRPG one.... got the other by the side...

Edit 2 : get it while it still there, got email confirmation.

 

[Sondar]

SMRPG soundtracks back in stock?

 

[NDPsycho]

Same, miss it too.... sold out so quick..

edit : WTF happen, i just hit refresh.... was able to buy SMRPG one.... got the other by the side...

Edit 2 : get it while it still there, got email confirmation.

You're awesome! Just ordered both myself now. Wasn't going to get Futuridium if I wasn't able to get SMRPG too.

 

[dgco86]

SMRPG soundtracks back in stock?

15 more were added to the inventory I believe. I can't believe I was one of the lucky ones.

 

[NoFaceNico]

Fuck guys, you almost gave me a heart attack. For a second I thought I missed their next release.

Sucks though, I wish I could have ordered the SMRPG soundtrack if it was in stock. The only thing keeping me from having a complete LRG set, I think I just won't collect soundtracks.

 

[DieGo2SHAE]

Was there ever any update to the possibility of a Fatal Frame MotBW release? I want to make sure I dont miss that when/if it happens.

 

[Clive]

Was there ever any update to the possibility of a Fatal Frame MotBW release? I want to make sure I dont miss that when/if it happens.

No update to my knowledge but I wouldn't have too high hopes for that one tbh because Nintendo.

I suggest signing up for LRG's newsletter on their website if you don't want to risk missing out. Bottom right corner of the page.

 

[YianGaruga]

What's the current status of Ray Gigant? Yes/No/Maybe?

I really want Ray Gigant

 

[Realplumpbox85]

Was able to get The Vita copy of Futuridium but not a PS4. I hope I can get one for cheap. Unless anyone here has one they want to part with.....