• Hey, guest user. Hope you're enjoying NeoGAF! Have you considered registering for an account? Come join us and add your take to the daily discourse.

Lost access to Playstation Plus free games permanently!! (Update: resolved)

Tigress

Member
That first sentence is right on the mark. The rest is wishful thinking, which won't happen. If shit actually hits the fan, you have to expect to lose all of your digital content (especially including PSN+), because they simply don't owe you anything.

https://www.playstation.com/en-us/legal/termsserviceagreemt


For Valve I could see them releasing a patch for their own games. But patching all games on Steam? I have to doubt that they made contracts with everyone, that would allow them to do this. They would have to literally allow piracy (migrating games from one system to another without any access control at all).

Steam claims if they ever go out of business they will make sure everyone gets to keep what they bought. That's what they claim. I think though people have to think if they are going out of business, except for being people of honor, what actual motivation do they have to keeping that promise? They don't need to keep you as a customer, they're about to no longer be around. And they probably have a lot of other things that they are going to get pre occupied with as well (for that matter being able to pay the developers who would unlock all the software.... if they are going out of business it could very well mean they don't even know if they can pay their developers). And, we're also assuming the same people will be running Valve if/when it goes out of business and that they won't have had a change of heart.

That's why I'm saying I wouldn't be surprised if they didn't follow through on their word even if they are truly well meaning and think they will do that. Not saying they won't either, they may very well have. They may have it set up so that all it needs is a flip of the switch so that will be an easy thing to do if they are going out of business (and they may very well have already set it up in their licensing that it is mandatory they can make the games playable without them around if they go out of business).

(Oh, and as for Sony, I wasn't claiming they would be that nice if they go out of business, just that they could. I fully expect it is a you are SOL if it happens).

But... really, as I keep on saying, this discussion is not relevant to this thread, it's kinda going off topic. But, it's not so bad now since OP's problem has been solved so at least it's not distracting from trying to get a solution.
 

DOWN

Banned
Very glad this was resolved OP.

Though I'm confused as to why people would ask not to be mentioned for such a basic but great tip...
 

m@cross

Member
One side benefit, in my opinion, is that all my plus free games are now listed as the first games in my download list. This is very nice as I have over a thousand items in my list and now all my free full games are at the start.

Very glad this was resolved OP.

Though I'm confused as to why people would ask not to be mentioned for such a basic but great tip...

I am sure it is simply the user(s) who helped me prefer to be treated like regular users here and I respect that.

Having to pay even more money to extend your membership to fix their error is not exactly fantastic.

I agree, though it was worked out so I didn't have to pay.

The extension is a temporary fix, they are working on figuring out how to not let this happen anymore, extending is not the final solution.
 

hesido

Member
The extension is a temporary fix, they are working on figuring out how to not let this happen anymore, extending is not the final solution.

Awesome. Now they'd better inform their customer service of this temporary fix. And they need to inform them about how PSN plus works. If someone accepted this as an anomaly, I'm sure this would have been solved earlier through ordinary means.
 

LGom09

Member
I'm a little confused. What's the difference between purchasing and using a 1 year card and extending your subscription? Does the 1 year card basically start a new membership?
 
Hey, my euro PNS Plus subscription ends tomorrow, so if I don't renew it instantly, I will face the same problem as you? (btw I only use web app to do all transactions). Please tell me what to do: renew it now before it ends or I can wait?
 

m@cross

Member
Hey, my euro PNS Plus subscription ends tomorrow, so if I don't renew it instantly, I will face the same problem as you? (btw I only use web app to do all transactions). Please tell me what to do: renew it now before it ends or I can wait?

I'd recommend not letting it lapse, but if you must, maybe give it a week before you renew.. hard to say after everything that happened ;p
 

Menome

Member
I'm a little confused. What's the difference between purchasing and using a 1 year card and extending your subscription? Does the 1 year card basically start a new membership?

A one-year card is basically a voucher to extend your subscription, rather than having the payment come directly from your debit/credit card. You just enter in the 12-digit code like any other PSN code and it adds it to your account.
 

Coringar

Member
Tier 3 Support says:

On hold for 30 minutes, and then:
Licensing issues with third party titles and their availability is up to the developers and publishers to address. This is not something that they can resolve. Here's an email address, try them, we can't help you anymore.

Same run around. This is primarily why I don't want to try to "more playstation time" solution. I shouldn't have to do that in the first place, and the lack of resolution for this issue doesn't reflect well on what I or anyone should expect in the future.
 
Top Bottom