Support NeoGAF

[MrS]

PSN wasn't working for me five minutes ago but I shut down and then restarted the console and now it's working fine.

EDIT: Lost connection again

 

[crankyxt]

I thought I'd post this here since 1) I can't create threads and 2) I'm hoping this will get Sony's attention somehow

So my brother has a Japanese PS4 and we decided to upgrade the HDD today. Everything went well until the new installation of the system software (which is here http://us.playstation.com/support/systemupdates/ps4/new-install/)

Basically you need to download the system software, move it to a USB stick, then re-install the system software. I followed all the steps then I was met with this message

"The update file cannot be used. Connect a USB storage device that contains an update file for reinstallation for version 2.00 or later (CE-34788-0)"

So here's the problem - the system software install on Sony's website is 1.76. It hasn't been updated in a while and the PS4 is asking for 2.00 or later. So I dunno what to do. The PS4 is basically useless, can't do anything with it until I install the system software which Sony forgot to upload YAY

I really need help guys

From: Killthee

Link to the Upgrade 2.0 download ( New HD version also)

http://www.neogaf.com/forum/showpost.php?p=136262446&postcount=2298

 

[Jburton]

What are you doing trolling PS4 thread? You're supposed to be hibernating.

He trolls many thread but has a PS4, so its OK.

Concern troll of the highest order and most notice him at it.

We got rid of one long running troll of PS threads today.

 

[Savantcore]

What are some people's favourite game-soundtrack combinations? Bit of 2pac while playing Watch Dogs saves me from the god awful radio, and I've found an odd enjoyment by mixing Ground Zeroes with the Child of Light and Transistor soundtracks.

 

[Clinton514]

I've only managed to get the Destiny theme working. The others say that I have them but I to verify them by connecting to the PSN Store, which I can't do at the moment.

 

[GlamFM]

PSN down in Germany, of course...

 

[Gator86]

Why must Sony be so incompetent? Why release a major firmware on the same day the PSN store updates? It's like they want to see their servers burn.

It's kind of amazing this is a multi-billion dollar company. Everything they do is some comically bumbling misadventure. Is there just no accountability at Sony? I genuinely don't get it.

 

[Summer Haze]

I'm signed in, but can't play BF4 online.

Ugh.

 

[mangochutney]

Would it have killed them to let you pick any colour for Flow, or at least offer more than just 8. None of the new colours took my fancy. I could have lived with a random one like the PS3 had.

And the popup when you press the PS button is damn annoying. I don't need to know my name, and I'm quite sure there's room elsewhere to put a battery indicator without having to show a popup and go 'bing'.

I'm signed in, but can't play BF4 online.

Ugh.

I'm in, but I got kicked from DRIVECLUB. Kind of just assumed that was DRIVECLUB being DRIVECLUB.

 

[Dug]

I think PSN is down. I managed to get the 2.0 update though.

 

[Dragon]

I finally got to update my PS4, and now PSN is down again. :/ I really wanted to look at the themes, plus I want to see if Freedom Wars is up in the store yet.

It's up, I'm playing it.

 

[Nesther]

Recording messages works flawlessly. Been talking to a friend now for awhile just via recorded messages. What a mess, Sony.

 

[Louis010]

Come from a x360 before I moved to ps4, servers down from the updates a new thing to me, but hasn't got me that pissed to be honest.

What has though is that I don't seem to be able to look at trophies without psn!? What is this Shit!

 

[BruiserBear]

He trolls many thread but has a PS4, so its OK.

Concern troll of the highest order and most notice him at it.

We got rid of one long running troll of PS threads today.

So you consider it trolling when someone criticizes Sony for the PSN network being down? Good luck with that.

 

[hemo memo]

PSN is down.. :/

 

[23qwerty]

Can you use the usb music player from a phone?

If you have a phone that can use USB Mass Storage as an option to plug it in then yeah if you have all the music in the Music folder on root, but most modern phones won't allow that, and iPhones definitely not.

 

[Nesther]

PSN is down.. :/

Not entirely it seems. Parts of the service still work.

 

[Jburton]

So you consider it trolling when someone criticizes Sony for the PSN network being down? Good luck with that.

Nope, its the other shit you pull on many threads that plenty of others call you out on.

 

[On Demand]

I think you guys are mistaken BruiserBear for a troll. He just cares about the quality of PSN and the UI. =] Right?


By the way i can't sign into PSN on my PS3 either. Haha. Oh man, what is Sony doing with the new revenue from PS+?

 

[BruiserBear]

Nope, its the other shit you pull on many threads that plenty of others call you out on.

Yeah, just like I was "called out" moments ago for criticizing Sony for the PSN being down, and then you quoted that person in support.

 

[Summer Haze]

Who's great idea was it to release 2.0 on the same day that the store undergoes maintenance?

Seriously, it's laughable how disorganized and incompetent Sony are when it comes to this stuff.

 

[MrBenchmark]

Whatever they did between this and the vita update remote play over my wired network is absolutely perfect now I tried all my ps4 games and they were all awesome no noticible lag.

 

[Sporran]

PSN Reliability has certainly gone down hill since PS4. Fucking joke. Whats the bets it fails over xmas too #dejavu

 

[Dragon]

So you consider it trolling when someone criticizes Sony for the PSN network being down? Good luck with that.

Are you being obtuse or are you actually less self-aware than an ant? Jesus Christ.

 

[Jburton]

Yeah, just like I was "called out" moments ago for criticizing Sony for the PSN being down.

You have been called out in lots of threads for your concern trolling posts.

Its why no one takes you seriously when you claim you are not.

 

[Coolbgdog12]

If you have a phone that can use USB Mass Storage as an option to plug it in then yeah if you have all the music in the Music folder on root, but most modern phones won't allow that, and iPhones definitely not.

My android phone doesn't seem to work. Internal storage and the sd card both have a music folder at the root and the pS4 doesn't read them.

 

[breakfuss]

Getting tired of all you cONcern trolls. Either have something nice to say about Sony or don't say anything at all. Simple.

 

[Jburton]

My android phone doesn't seem to work. Internal storage and the sd card both have a music folder at the root and the pS4 doesn't read them.

There are tweaks if your phone is rooted but I haven't found a working one yet.

 

[GnawtyDog]

He trolls many thread but has a PS4, so its OK.

Concern troll of the highest order and most notice him at it.

We got rid of one long running troll of PS threads today.

Yes we got a casualty today.

 

[Knoxcore]

Getting tired of all you cONcern trolls. Either have something nice to say about Sony or don't say anything at all. Simple.

Was this a joke post?

 

[On Demand]

Who's great idea was it to release 2.0 on the same day that the store undergoes maintenance?

Seriously, it's laughable how disorganized and incompetent Sony are when it comes to this stuff.

I imagine boardroom meetings consist of Japan on speaker phone with a translator.

 

[Krisprolls]

Sony - Your service is too unreliable to be charging money for it.

I've always supported them but you're kinda right.

 

[Summer Haze]

Getting tired of all you cONcern trolls. Either have something nice to say about Sony or don't say anything at all. Simple.

Ummm, what? You can't be serious...

 

[EASTC0AST_GH05T]

This guy attempts to derail every thread I am interested in im out, have a good day everyone and I hope all the PSN bs gets sorted out asap.

 

[Zee-Row]

Did Freedom Wars break PSN? Can't access on line anything on the PlayStation's right now.

 

[Gator86]

Who's great idea was it to release 2.0 on the same day that the store undergoes maintenance?

Seriously, it's laughable how disorganized and incompetent Sony are when it comes to this stuff.

That's what gets me. I know running a network and massive company is difficult. But to continuously fail at things that require the smallest amount of thought? Has no one considered updating PSN at the same time each week? Maybe scheduling some type of maintenance period instead of just doing it at random? Not releasing firmware on store update days?

It's just embarrassing how incompetent Sony is these days. It's just mindblowing shit.

 

[crankyxt]

Just updated it here, and it is really good! Much better then before!
The Library now works perfectly, exactly how it should. Theres not even need for a folder option anymore. The Themes was also a great addition, besides only the original, the darker blue, the purple and the green I actually liked in pratice (am using the green now).

However, I'm starting to believe that my PS4 indeed has a problem in its HDMI port. =(
I don't play it as much as I play my XB1 or use my PC, and all of them are linked to the same TV, and all of them via HDMI cables. My PS4 several times "freezes" my TV when turning it off, requiring me to turn the TV off pulling the cable off the energy. When I bought the console I thought it was just a bug of my TV, I changed the HDMI cable and the HDMI ports on the TV and nothing solved it, but I did not believe it was the console fault because it wasnt happening all the time. But now, after quite a time without using the PS4 it just happened again after trying the new update. And I can't remember it happening once with my PC and my XB1. =/

Sound like you are having a problem with HDMI CEC. Also you TV has a setting in it for HDMI Control. Try turning it off on the PS4 or try turning it off on your TV if the setting on the PS4 does not work. what model TV do you have?


Disable : [System] > [Enable/Disable HDMI Device Link]

 

[Gordon Shumway]

Add me to the can't sign in to PSN list. Internet is fine, but PSN servers not responding.

Oh ok..wife was losing it, wondering what was wrong.

wtf PSN is down away? why in the fuck Im paying a monthly fee?

You paying monthly? You're doing wrong, bucko.

 

[Led_Zeppelin]

PSN Reliability has certainly gone down hill since PS4. Fucking joke. Whats the bets it fails over xmas too #dejavu

At this point is more of a certainty. They are going to fail, again. And they will keep failing. At this point the odds that the network isn't going to crash every time there is a system update or a big game released on PSN are almost 0.

 

[Ethelwulf]

I'm playing b4 as we speak. US psn here.

 

[Jburton]

I'm playing b4 as we speak. US psn here.

Its slowly coming around.

 

[L4nnist3r]

Is anyone having problems with Destiny after the Update?

 

[23qwerty]

My android phone doesn't seem to work. Internal storage and the sd card both have a music folder at the root and the pS4 doesn't read them.

Try going into settings - storage and seeing if you have an option to enable USB Mass Storage somewhere, if you have that it might work.

 

[UnObtainium17]

Fuckin sony. Every god damn update is a god damn disaster.

 

[MagicWithEarvin]

Is anyone having problems with Destiny after the Update?

Yep, can't log in.

 

[Jburton]

Try going into settings - storage and seeing if you have an option to enable USB Mass Storage somewhere, if you have that it might work.

Older android versions worked in mass storage mode, no longer.

Tweak for rooted phones exists.

 

[f@luS]

How do you chose youtube quality ? I tried Avenger2 / trailer it looks like sd ...

 

[BaraSailey]

It's up, I'm playing it.

I just got back in on PS4, but my Vita is having issues still.

 

[MrChowderClams]

tried to upload a vid to youtube. took forever to even connect my account (just keep trying), but now I'm getting an error: NP-34388-6 that appears for every video I want to upload to youtube. What gives Sony?

Now I'm getting WS-37313-7. What are happening? :c

 

[Dragon]

I just got back in on PS4, but my Vita is having issues still.

Yeah I was able to download it, but I can't get into the store now on my PSTV. *shrugs*