Multiple reports of joycon connectivity issues in Switch previews
- Thread starter nynt9
- Start date
WordsintheWater
Member
Why do you guys care if people cancel their pre-orders? Maybe they were debating it already and then this put them over the edge. It's their money, it's their system, let them do what they want with it.
Poor GRIMES
Banned
I think it's more about the fact that "pre-order cancelled" has devolved to the point where most of the times people say it they're just fishing for a reaction from others and have no actual intent to cancel any pre-order if they even had one in the first place.
Otherwise, anyone who actually does cancel their pre-order has a decent chance of regretting it when there's a day 1 patch to fix the issue or even a hardware replacement (possibly with ambassador-style apology freebies) and then they can't find a system because they couldn't wait a day or two to see if Nintendo issues a statement.
WordsintheWater
Member
I personally would feel that anyone canceling a pre-order for this issue didn't really want one that bad on launch day and were already on the fence about it, I can't see someone who was really excited for the system back out just because of these reports, but who knows, maybe I'm giving people too much benefit of the doubt.
Well for the former situation maybe it's for the best if they found a reason to cancel when they basically wanted to anyway. As for the latter... well, if anyone who really wants the system at launch succumbs to the "the sky is falling!" mentality and cancels, they'll probably regret it, hence people urging others not to cancel on a whim.
Did the Wii U actually have any issue outside of poor loading times and the gigantic update?
The sensor bar in my launch one was awful but I never heard anyone else complain about it, and it was an easy enough fix by swapping sensor bars with my Wii.
If I still had a preorder, I'd keep mine unopened after release, see if others report that the day one patch fixes it or if Nintendo acknowledges the issue and promises a fix.
I'd return it for full refund if none of those scenarios manifest.
A win win.
Wii U could get bricked if your console lost connectivity during the update. That's the major drama I can think of.
some consoles would hard lock until manually reset until an update sometime in like 2013
Astral Dog
Member
It freezed
Astral Dog
Member
Call me naive (and I'm sure many will) but I am not worried at all. And I see no reason to cancel my pre-order.
If this is an issue for me I think Nintendo will sort it out.
There will either a day 1 patch that fixes it (best case) or the need to replace the part (worst case). Nintendo isn't just going to say, "Well we shipped a broken system, you are out of luck". They will apologize and likely include some feeebie of some sort.
Companies have the prerogative to keep customers happy and replace defective products.
Same with Sony.
Same with MS.
Same with Apple.
Same with Samsung. And speaking of them, they shipped a product that's exploded for peat's sake and still managed to sort it out without having to exit the Smartphone business. Compared to that this is pretty minor.
If this is an issue for me I think Nintendo will sort it out.
There will either a day 1 patch that fixes it (best case) or the need to replace the part (worst case). Nintendo isn't just going to say, "Well we shipped a broken system, you are out of luck". They will apologize and likely include some feeebie of some sort.
Companies have the prerogative to keep customers happy and replace defective products.
Same with Sony.
Same with MS.
Same with Apple.
Same with Samsung. And speaking of them, they shipped a product that's exploded for peat's sake and still managed to sort it out without having to exit the Smartphone business. Compared to that this is pretty minor.
My gamepad wouldn't connect to the console and I had to get it replaced.
As far as the joycon issue goes, it is a big problem that should have been fixed. I'm hoping it's a simple fix.
serenewarfare
Banned
I've got it guys. Nintendo will offer replacement JoyCons, and for the trouble they'll give away a free game. A game that is perfect test out your new and improved JoyCon.
1-2-Switch
Pack-in status redeemed.
1-2-Switch
Pack-in status redeemed.
Very true. This isn't as big of a deal as some make it out to be.
This is my take as well. This is some massive bad press, and you can bet they are chasing down a solution right now. Once they've worked it out they'll release some official comms and all will be alright. Just a hiccup.
I have this desyncing problem on the controller that came with my PS4 Pro. Happens maybe once every 4-5 hours of play and lasts about 10 seconds. Never had the problem with my launch PS4 controller just the one with the Pro and nothing about my setup or way I play changed.
Same problem existed with the original Six Axis controller before being fixed with the DS3. Also heard it can happen on the XB1 controller though I haven't had that happen personally.
Just seems like bluetooth is a very fickle and unreliable technology to use for wireless controllers.
Same problem existed with the original Six Axis controller before being fixed with the DS3. Also heard it can happen on the XB1 controller though I haven't had that happen personally.
Just seems like bluetooth is a very fickle and unreliable technology to use for wireless controllers.
serenewarfare
Banned
What does MS use for XB1 controllers? Wi-Fi Direct? Or something proprietary?
Those seem super reliable.
Those seem super reliable.
MrBenchmark
Member
Have you gone thru the channel reset procedure on the controller to select another Bluetooth channel?
https://support.us.playstation.com/articles/en_US/KC_Article/DualShock-4-Troubleshooting
n0razi
Member
The Switch is so obviously rushed to market. Well as long as there are day 1 preorders....
Ummm what? the xbox one controllers were notorious for being unreliable... http://www.neogaf.com/forum/showthread.php?t=978188
Ummm what? the xbox one controllers were notorious for being unreliable... http://www.neogaf.com/forum/showthread.php?t=978188
To this day my controller still disconnects from my xbox one after several updates, I've had it for about a year and a half. There are many reports of people with connectivity issues for their xbox one controllers. Whatever they use is not super reliable.
kitchenmotors
Banned
It's not rushed to market.
I played the damn thing a week ago and had no issues at all. It seems to be either a bug, something that can be fixed via firmware, or something that affects a small number of units.
The hyperbole here is amazing.
serenewarfare
Banned
I've pretty much never had an issue with them. I'm speaking purely from anecdotal experience.
But then again I also didn't have the problem with DS4 sticks or disconnecting, so maybe I'm just lucky.
outunderthestars
Banned
I ended up selling my launch XB1 because of the country troller issue. It was beyond frustrating.
n0razi
Member
It's not just the disconnection problems but the lack of quality launch titles, lack of standard features at launch such as browser and Netflix, lack of production supply (Amazon preorders)... list goes on
DS4 never had widespread disconnection problems. It did have QC issues with the sticks wearing out but unreliable controller connections is mostly a Xbone thing.
bobbychalkers
Member
Pretty much, the syncing issues are concerning but I sure as hell am not gonna make a drastic action and cancel my preorder. I just bought a 200GB micro sd card today and it's gotta go in something.
serenewarfare
Banned
Once again, the issue does not solely happen when the JoyCon are covered up. There's evidence that it happens even when there are no obstructions.
Covering it up is just the easiest way to replicate it.
Perhaps read the thread? Its been discussed as others have given their impressions.
SinCityAssassin
Member
Distance.
MHWilliams
Member
The GameXplain video is offering one possible facet of the problem. It is not the entire issue.
Reasonably sure a few of the folks involved don't have this issue either, given my understanding of their playspaces.
No obstructions wow, ok that is worrying then :/
I agree. I'm pretty committed to my pre-order so there wouldn't be any cancellation. Just disappointed to learn of this bug, but I'm sure Nintendo will fix this very soon, this does affect their reputation if they don't.
Nintendo are held to different standards. People expect a perfect experience with Nintendo, a lot of people compare them to Apple in the sense that they want to ensure that the user experience is comfortable and natural and have a sense of quality that sets them apart.
This is the other side of such an aspiration, when something does go wrong it's bonkers and damned if I be affected by it. Pre-order cancelled. etc
Also Nintendo has a history of better/nicer/higher quality revisions later on in a consoles life, so picking up a faulty launch console is really a gamble if the satisfaction of being a day 1er is worth the money and gripes you have to deal with.
This will be my first non-day 1 Nintendo console- I am certain that the revision will meet my expectations though.
Fess
Member
Same here, no stick rubber problem, disconnecting or any other controller issue talked about on either PS4 or XB1. Both has been super reliable.
My PS4 sounds like a jet engine though...
No. There are no distance or obstruction problems possible in that setup.
Christberg
Member
I have to test for myself to decide what I think about it. My Xbox One controller I use on PC gets super disconnect happy if the battery gets even remotely low. Which is annoying but not a total deal breaker. Wouldn't be shocked if it was something similar here, and it's not unlikely that a firmware update could fix it just by upping the antenna gain a little.
IlGialloMondadori
Member
I'm on the fence now. I was 100% getting one, but hearing about a possible fundamental design flaw is concerning. I need to hear Nintendo comment on the issue .
Same here and I'm also never using the joycons in console mode if possible lol.
FallingSputnik
Member
I'm not worried either, if it's a software issue, they'll fix it, if it's a hardware issue, they'll fix that too. I have a pro controller preordered, nothing will stop me from playing BOTW.
Same here. I may dock it once it a while to play with my son, but that won't even happen until Mario kart so hopefully this is fixed by then.
SinCityAssassin
Member
The fact that it's happening at variable ranges is kinda weird yeah. Makes it more likely a signal thing involving software.
Don't agree. If I find that I can't play Zelda on my TV consistently without paying an extra $80 for a Pro controller, I'll probably just wait until I know I can. Didn't have pro on Wii U, don't care to get it here either.
I don't want to cancel, but if these reports keep coming I'll just change the order that I play games / purchase consoles, and get PS4 Pro and Horizom first. My wife will still have the system as she's primarily playing handheld.