Trump's lack of awareness, plus a habit of skimming from her sources, often results in spectacularly misapplied quotations like one from Toni Morrison's Beloved about the brutal psychological scars of slavery. "Freeing yourself was one thing; claiming ownership of that freed self was another," is positioned in cute faux-handwritten capitals (and tagged #itwisewords) before a chapter on "working smarter." In it, she asks: "Are you a slave to your time or the master of it? Despite your best intentions, it's easy to be reactive and get caught up in returning calls, attending meetings, answering e-mails ..."