Support NeoGAF

[ArcadeStickMonk]

Or at least that's where the tech support people sound like they're from.

Long story short, got a cable modem running to a current model Linksys wireless 11b router. There are three devices recieving from the router. A PC with a Motorolla 54G card, which works just fine. An Xbox with a Linksys Wire Game Adaptor (WGA11B) which also works just fine. And finally, my PC with a Linksys 54G card, which is pissing me off.

The problem is that my Linksys 54G card seems to have trouble holding a 11mb connection. I get frequent, abrupt, drops to 5.5 and lower. These drops are usually very short, but they seem to be enough to totally fuck up my UT2K4 match for 2-3 seconds at a time. For perspective's sake, I will mention that until last week, my PC was using the WGA11B, and I was tooling around in the UT2K4 demo. I recieved no lag or skipping of any kind with this setup. Also, I played Burnout 3 on Live a few nights ago and it was also flawless.

I have already called Linksys once about this problem. What they had me do was switch the router to a different channel, but that hasn't helped. One thing I must mention is that my PC is about eight feet and two walls from the router, plus it is in a corner, right next to the walls. However, if the walls were the problem, why does the WGA11B work so well?

Tonight I will put my PC in the same room as the router and check how that works. I also plan to bitch at Linksys some more, though I am truely sick of calling them. Until then, does anyone have any helpful ideas?

 

[xsarien]

"Linksys support" is a contradiction in terms. I've got a kinda-old .11b wireless access point from them, and finding documentation - and general support issues - on the thing is a damned adventure in search engines. In fact, my issue was exactly the same as yours. I didn't solve it per se, I've just been really lucky so far. I don't know what to tell you beyond "comb over the WEP settings in Windows itself, the problem is with that."

I'd rather use Netgear. I know people have issues with them, but the little 8-port router I have treats me right. It takes the firmware updates like a man, it's speedy, and the web interface is pretty straightforward.

 

[aoi tsuki]

FYI: Netgear uses Indian support too, or at least they did a year ago. Last time i called them i spoke to "Bob".

 

[DaCocoBrova]

Yeah, Linksys has been great to me over the years until recently. At my Mom's house of all places. Now I get late night calls of panic talking about her laptop won't connect.

Went up there to go and fix the issue and came away with no solution. Did my research on her particular model and saw numerous complaints on the device, which was caused by linksys changing the chip set and neutering the power supply.

 

[Lyte Edge]

I have never been able to get the wireless card I got from Linksys working properly on my PC; it always crashes the machine when I start using.

Finally just gave up and ordered a new card from Netgear.

 

[ArcadeStickMonk]

Well, dumping the Linksys card seems like a good idea, however, even though it is brand new, I tossed the box before I even left the parking lot of Best Buy, so they might give me some real shit in returning it.

That Motorolla seems to be doing the job, I'll double check, and if so it just might find itself snuggled next to my Audigy 2. They'll never notice their connection hiccupping.


So is the consenses that Linksys is done? Cuz' thats about 180 degrees from a few months ago when I inquired which router was recommended.

If so, I'd have to agree, I've never had no much trouble which networking. I hate that damn router, it's like they built it to block Bittorrent.

 

[Ghost]

I was quite happy with the support when my router broke, i called up we went through 4 things to try and fix it, none of them worked so he gave me the email address of linksys returns and an incident number, i emailed them, got the return address 2 days later, then 3 days after that i got a brand new product, all within a week.


Bit concened that the router broke in the first place, but happy with linksys overall.