I just watched the video again and I would take the whole thing with a grain of salt. I don't want to take anything from VVV as I'm sure they are doing their best effort. But hearing the comment about the AI doing weird things during the last lap makes me wonder in what conditions they recorded this video.
That last lap is not a bug, it's not the AI doing crazy things. It's the cooldown lap and that's why the AI goes so slow. So, yeah, I think SMS should handle things better with how they inform the media about what they are about to play and also review deeply what they offer them, because it's so easy to create a case out of nothing.
Going by what they are saying at WMD, they are well aware of the problem with their approach, so things should be better going forward.