https://twitter.com/videogamedeals/status/917784115277123586
News: SNES Classics Will Begin Appearing Again at GameStop/ThinkGeek Retail Locations Today. Online Tomorrow. http://ow.ly/VRnO30fMi92
Walmart CS just told me my 8/22 order will ship in the next 48 hours. Hoping they're right.
Walmart CS just told me my 8/22 order will ship in the next 48 hours. Hoping they're right.
Oh man this would be great.
That said, that's what they told me two days before release.
Mine was promised to ship last Wednesday, but hoping you are right.
https://twitter.com/videogamedeals/status/917784115277123586
News: SNES Classics Will Begin Appearing Again at GameStop/ThinkGeek Retail Locations Today. Online Tomorrow. http://ow.ly/VRnO30fMi92
Amazon and Nintendo UK had it for £69.99
Game had it for £79.99
I'm guessing that extra £10 is a "because Game" tax.
Get ready for more garbage bundles.
I just got charged by Walmart.
I just got charged by Walmart.
My Amazon order had said it would arrive today. I wake up this morning to his:
Delivery date change for your Amazon.com order
New estimated delivery date:
Monday, October 16, 2017
So mad.
Meanwhile my Amazon JP order was returned to Amazon, but there was absolutely nothing possible that they could do about shipping it back to me. 😑😑😑I have to admit that Amazon JP packing is legit. The system was plastic wrapped down, and glued to prevent any movement.
The family is complete
That sucks. I was worried because no one was home on the first delivery attempt, but they just tried again later the same day.Meanwhile my Amazon JP order was returned to Amazon, but there was absolutely nothing possible that they could do about shipping it back to me. 😑😑😑
I just got charged by Walmart.
Meanwhile my Amazon JP order was returned to Amazon, but there was absolutely nothing possible that they could do about shipping it back to me. 😑😑😑
https://twitter.com/videogamedeals/status/917784115277123586
News: SNES Classics Will Begin Appearing Again at GameStop/ThinkGeek Retail Locations Today. Online Tomorrow. http://ow.ly/VRnO30fMi92
One of my Amazon.jp orders literally got lost due to "technical warehouse error". My order status still says "Expected by Oct 6" and I haven't been refunded or given a clear answer on what happened yet. This was a pre-order I sold to a GAFer too, so it doubly sucks.I still waiting for amazon.jp to process my refund....
The family is complete
.....ya know, now that I think about it, I should've just asked them to apply the $25 they were going to offer me once it shipped to the order itself. Maybe I'll try to remember to bring that up if I don't have an update by tomorrow.I planned on getting a Classic at Gamestop but after talking to this Amazon rep Estefany, I'll just wait for my order. After being transferred like 4 times I finally spoke to her.
Not only did I get $30 in credit, she was able to put that towards the product and still keep my place in the queue so that, combined with the credit I had previously, is having me get this thing for pretty much free. I'm not even mad anymore, I'll get it when it ship.
.....ya know, now that I think about it, I should've just asked them to apply the $25 they were going to offer me once it shipped to the order itself. Maybe I'll try to remember to bring that up if I don't have an update by tomorrow.
ThinkGeek said:This product is limited to U.S. only. Orders to other locations will be canceled.
I know we've exchanged a few emails but I wanted to better address your question.
I just left a message on your phone, I'm sorry I missed you and as I promised, I'm writing you back.
When all this happened, we had all our inventory allocated for the SNES Classic and it was available for ordering only due to an error. This should have never happened, so when we accepted your order, we unintentionally took orders for inventory we did not have. We quickly identified the issue and, instead of cancelling those orders, we are dedicated to now to fulfilling all of those orders - including yours.
As you are aware, those time frames are now extended but that's the situation.
Again, I'm so sorry for this inconvenience but I wanted to clarify a bit more so that you had a better picture of the circumstances surrounding it.
I hope this better answers your question and have a great rest of your day.
We'd appreciate your feedback. Please use the buttons below to vote about your experience today.
Best regards,
Kellie
Executive Customer Relations
I have to admit that Amazon JP packing is legit. The system was plastic wrapped down, and glued to prevent any movement.
The family is complete
Gave in & sent another email stating "is there any update? I heard orders would be shipping this week based on what others said with their customer service experience. I get part of the problem is with your supplier, but it's been over 10 days & still no update on my item. Also, would it be possible to apply the $25 to my order instead of getting it after the order ships?"Do it because initially she said she didn't think it was possible but then she came back and said it's possible. After checking my account, it worked out.
Yeah Amazon dropping the ball here is the only bad experience I've had with them but what makes it powerful is the fact that I never have issues ordering products from sites online, this is the first.Gave in & sent another email stating "is there any update? I heard orders would be shipping this week based on what others said with their customer service experience. I get part of the problem is with your supplier, but it's been over 10 days & still no update on my item. Also, would it be possible to apply the $25 to my order instead of getting it after the order ships?"
I should be happy that they haven't cancelled the order, but when Best Buy & Walmart had no issues for the most part, it just makes it more annoying when Amazon of all things has this issue, especially after Nintendo was all "we're gonna make more of them so it's easier to get pre-orders" & such.
You need an Australian one. Nicer box than EU.I have to admit that Amazon JP packing is legit. The system was plastic wrapped down, and glued to prevent any movement.
The family is complete
Don't do this to me. My wallet can take it.You need an Australian one. Nicer box than EU.
Absolutely understandable. I try to only contact them when it's for something I truly feel like is worth contacting them about (last time I recall emailing them to complain was about a game arriving damaged & had a chunk completely gone from the top of its case) & when I do contact them, I try to be understanding of the situation, i.e. I knew the reason why Zero Time Dilemma pre-orders were late because of the watches being damaged & when contacting them, stated I knew the reason & it was more the fault of their supplier, but just wanted to know if they could ship the game separately, then the watch later.I have three SNES pre-orders with Amazon.com and I didn't contact them about it at all. I know I'm leaving money on the table looking at all the stories of people getting credit for complaining... But I don't feel that sense of entitlement about it.
I guess since I know they keep track of how many times you complain/return products, and if they deem you're overdoing it they can penalize/lock your account, I like to save my grievances/confrontations with Amazon to the times when it's a bigger deal and more important matters... It's just a late preorder in this case, and I already got the thing from Europe anyway. I'm not too bothered by it as long as they deliver eventually.