Their recent patch had multiple improvements and fixes that point to them listening closely to criticisms. They are also not nerfing overpowered characters (Bunny) and instead are promoting people to go further with trying to speedrun the game with OP builds.
This game can keep succeeding if they continue doing this and providing good content and good gameplay content.
Aside from how their MTX comes across, their biggest faults right now are the terrible story and end game grind. It’s Vindictus all over again and I highly enjoyed Vindictus.