Please accept our apologies for the inconvenience caused. Dell Engineering team is aware of this issue and we are working with Microsoft to get this fixed. Currently there is no ETA available for the resolution. Below is the latest update which we have so far:
Key points to remember before updating the system to Windows 8.1:
- Ensure BIOS is updated prior to upgrading Win 8.1
- Post BIOS update all Windows update are to be installed prior to downloading WIN 8.1
If the OS is
WINDOWS 8 HOME, ensure SECURE BOOT option is enabled in BIOS to resolve the issue, if enabling secure boot renders the system to No boot , change the secure boot to disabled again, Keep the computer connected to the internet for pulling the latest windows updates . Engineering is aware of this issue and resolution will be shared shortly.
In some of the cases SECURE BOOT is greyed out in the BIOS. You can continue to use system normally with no impact on performance. Engineering is aware of this issue and resolution will be shared shortly.
If the OS is
WINDOWS 8 Pro, follow the steps below to resolve the issue
- Swipe the charms bar
- Touch search
- Key in gpedit.msc
- Touch gpedit
- Then under Computer Configuration
- Touch Administrative templates
- Then All settings on the right window pane
- Then scroll down to use enhanced boot configuration data validation profile
- Touch enabled option and touch apply option
- Exit and Restart
Hope this helps.