The problem is, that such a discommunication will turn off people from the company itself and maybe change to a competitor. They are not Valve, who can do that, since they are in the industry for over 15 years .
I still have to wait till July, but maybe change my preorder to a Vita, if some writes a wrapper. Or just wait till July till my order comes.
I actually think the whole communication since the Facebook acquisition has been a joke with "lies" like "We werent allowed to the Vive demonstration" to "It will be in the ballpark of 300-400$ just months before launching" to "a closed ecosystem is good now", after being bought by FB, missing faceplates for glasses wearer to "We ship preorders and KS kits simultanously."
And now the launch is 2 days ago and people are still waiting.
The communication is a joke.