The "my pre order vendor f*cked my Switch release day delivery" thread
- Thread starter Czigga
- Start date
- Status
FantasticMrSnake
Member
GAME uk here, rejected my payment twice (for no reason, it never failed before) I think the guy in the phone set my billing address = delivery address and that caused the bank to reject the payment, so now I have to wait to try it for 3rd time, and I'm supposed to get it by Monday =( if they call, they where supposed to call, and didn't yesterday.
posted this in the pre-order thread but might as well vent here too.....my amazon order was in preparing to ship for the longest time through this morning, moved t shipping now, then got a tracking number and says I won't get it till Monday. Utterly ridiculous that I pre-ordered on Jan 13th, with guaranteed release date delivery, and amazon screwed this up so bad. It's coming from NJ too....when there are like 8 fulfillment centers here in PA.
I have a fulfillment center 10 minutes away from my house :/
Complain to amazon. They gave me a $20 refund to my credit card. Although I'm a Prime subscriber and spend a ridiculous amount of money on there.
HerroRygar
Member
Same boat. Granted, I live in Seattle and I think there is a nearby fulfillment center, so same day shipping+delivery is possible. Still, I would like some reassurance that I will actually get it today.
I just went on amazon chat and the best they could offer me is "contacting the carrier to speed up the shipping" and extending my prime one month for free. The whole contacting the carrier thing sounds like bullshit and wow, one month free prime.....that's great because it seems like lately it's hit or miss on the whole two day shipping and release date delivery guarantee. Ugh. I'm a prime member and spend a ton of money with Amazon.
Only reason I went with amazon for this pre-order was because I had some credit to spend. This will probably be the last time....
GearDraxon
Member
No idea if it will have any relevance to Switch shipments, but I have definitely had an Amazon order or two stay at "shipping soon" or "today" and then just appear on my doorstep.
For my Switch order, it was at "preparing" for *days*, and finally flipped over to "shipping now" yesterday (and is on the truck for delivery today).
For my Switch order, it was at "preparing" for *days*, and finally flipped over to "shipping now" yesterday (and is on the truck for delivery today).
Fachasaurus
Member
Mine says it will arrive by 8PM today but has no tracking info. Would be awesome if I get home from work and its there waiting for me. But I suspect that I won't be getting it til Monday if not later.
Finally contacted Amazon because of this BS.
"There was a technical error in the fulfillment center that caused a delay on your order."
They're telling me it wont be here until Monday.
If your Amazon orders are stuck at "Shipping today", you're likely in the same boat. He said this is affecting a lot of orders.
My Switch was shipped on time from Best Buy but this one was for a close personal friend of mine who couldn't afford it at the time preorders went up. This is infuriating.
"There was a technical error in the fulfillment center that caused a delay on your order."
They're telling me it wont be here until Monday.
If your Amazon orders are stuck at "Shipping today", you're likely in the same boat. He said this is affecting a lot of orders.
My Switch was shipped on time from Best Buy but this one was for a close personal friend of mine who couldn't afford it at the time preorders went up. This is infuriating.
welp, I'm out of a Neon controller set due to Amazon Shipping damaging my order, but my core switch order is out for delivery at the moment apparently.
In this case it's literally Amazon shipping, as they use their local Amazon branded shippers around here.
How on earth does something that small get damaged so badly they have to return it is beyond me. But they're issuing me a refund for the neon controller and re-shipping Zelda and a switch case out to me.
In this case it's literally Amazon shipping, as they use their local Amazon branded shippers around here.
How on earth does something that small get damaged so badly they have to return it is beyond me. But they're issuing me a refund for the neon controller and re-shipping Zelda and a switch case out to me.
I talked to CS and he was "super sure" it would get here today... I'm in the same boat.
F
Kagoshima_Luke
Gold Member
Amazon still has my Zelda SE at preparing to ship for arrival today by 8PM. I'm definitely done preordering important items from them and am considering dropping Prime, which I've had for like six years.
LOLCats
Banned
Sometimes amazon system glitches and they were already sent. Its possible they are out for delivery.
Same deal. Props to the lady on the phone for almost sounding like she gave a shit though. Can't wait to put that whole extra month of Prime towards future disappointments.
I know three days isn't the end of the world, but godammmit. I had this whole weekend set aside for Zelda and the Switch. I somehow finagled a day off of work and had literally nothing else to do this weekend. Now? There's a fucking torrent of headaches waiting for me next week and the weekend beyond. I have no means of signing for shit on Monday and no time to enjoy playing anything even if I did.
Xaero Gravity
NEXT LEVEL lame™
That blows. Best Buy has never let me down, but holy shit has Amazon.ca been a train wreck for me.
GearDraxon
Member
Best of luck! I've had that happen (no tracking info, but delivery happened) at least once.
sorijealut
Member
My Amazon order have been stuck like this since last night. Not too bothered about it, as I can wait some more, but I hope it's not cancelled. CS Rep checked on it and said it will arrive today.
SuperShadow271
Member
Not the console itself, but Best Buy delayed my Pro Controller delivery late last night. Very sad. But the console itself is still coming today. And I have Zelda on store pickup. But waiting for the controller is sad
So I received a Royal Mail tracking number late last night. It has no movement past the initial scan by 1:00 this afternoon, I contacted them and they said there was no parcel with that number.
Shortly after I got an email from Nintendo to say the RM number was a mistake and it had instead been sent out with Hermes for delivery today, there was a tracking number which I hit. That said that (about 20 mins before), it had been "securely left in outbuilding".
I have no outbuilding. I checked with a neighbour who often takes in parcels and she got nothing. There is no card through my door or anything. I rang hermes who just directed me to their webpage for a live chat, they said I needed to contact the retailer (Nintendo store UK). I called Nintendo and was on hold for half an hour, after half an hour I got a message to say the centre was now closed for calls due to training.
I want to cry. I don't know what to do.
Shortly after I got an email from Nintendo to say the RM number was a mistake and it had instead been sent out with Hermes for delivery today, there was a tracking number which I hit. That said that (about 20 mins before), it had been "securely left in outbuilding".
I have no outbuilding. I checked with a neighbour who often takes in parcels and she got nothing. There is no card through my door or anything. I rang hermes who just directed me to their webpage for a live chat, they said I needed to contact the retailer (Nintendo store UK). I called Nintendo and was on hold for half an hour, after half an hour I got a message to say the centre was now closed for calls due to training.
I want to cry. I don't know what to do.
inpHilltr8r
Member
I fucked myself because I was so happy to get a pre-order that I hit the wrong shipping button and it's not turning up till Monday.
ss_lemonade
Member
Wouldn't that be more of a problem with the shipper like UPS?
I have this at the moment and I don't have high hopes of it arriving today
I'm only less than 30 minutes away from Redmond. Zelda arrived at the same location a hour earlier and is in the area now for delivery.
I have this at the moment and I don't have high hopes of it arriving today
I'm only less than 30 minutes away from Redmond. Zelda arrived at the same location a hour earlier and is in the area now for delivery.
Wouldn't that be more of a problem with the shipper like UPS?
I have this at the moment and I don't have high hopes of it arriving today
I'm only less than 30 minutes away from Redmond. Zelda arrived at the same location a hour earlier and is in the area now for delivery.
Ouch that's a rough one. Hope it still gets here today
I would be pissed if this is the case. I was worried maybe something like this was occurring so I contacted Amazon support last night. They looked into the order and ensured me there was no problems with the order and that it will be here today. It is currently still 'Preparing for Shipment'.
I don't live close enough to a Fulfillment Center to really have any hope other than hoping they boxed it with my BOTW ME order.
AppleSautts
Member
Finally got an update. Just got an email saying that shipping is delayed until Monday with delivery on Wednesday.
This is the first time Amazon has messed up a release day delivery for me.
Lakershead22
Member
Best buy changed the delivery date from march 3rd to the 6th. Its not a big deal.
echoshizzle
Neo Member
Amazon screwed me over. Switch and Zelda to be delivered tomorrow when I ordered release date delivery. At least I get 1 2 Switch today, from Amazon... Will probably never order from Amazon for release date again.
Huge Succeeded
Banned
Picked up by shipping partner. USPS awaiting item.
wonderful.
wonderful.
Just got my ME box at work, but still says preparing to ship for my actual switch. In the meantime, may try cramming the cartridge into one of them older nintendu dowhackeys, the slot is about the same size so I think with a few minutes of sanding and a good thwack she'll load right up. Yep.
Honestly I can wait, but I'm sorry for those of you who planned for it this weekend. It seems that a LOT of retailers were ill prepared for this launch.
Honestly I can wait, but I'm sorry for those of you who planned for it this weekend. It seems that a LOT of retailers were ill prepared for this launch.
ElephantEyelash
Member
I'm a little salty that they apparently have inventory at the Amazon book stores and on the Amazon Treasure Truck in my area today, yet they can't get my order to me as advertised.
I've had it with the Nintendo Store UK.
They've been fucking useless all week at communicating. As I said earlier in the thread, the tracking they gave me yesterday says it hadn't been handed over to Royal Mail. Royal Mail are insisting that is the case.
I emailed them straight away this morning asking why it hadn't been handed over, just so it was on the system in case it didn't turn up.
I've phoned them twice today, both times, was on hold for 40mins and got kicked off. First time because they had "training until 3PM" which made no sense because it was 5PM, and then after at 6PM they cut me off to "deal with the people already waiting".
I was on the line for 40mins, if what I was doing wasn't waiting, I don't know what the fuck is.
Man, I know the hut sucks, but you'd think since it's partially ran by Nintendo, they'd give more of a fuck about getting their new console out to people.
They've been fucking useless all week at communicating. As I said earlier in the thread, the tracking they gave me yesterday says it hadn't been handed over to Royal Mail. Royal Mail are insisting that is the case.
I emailed them straight away this morning asking why it hadn't been handed over, just so it was on the system in case it didn't turn up.
I've phoned them twice today, both times, was on hold for 40mins and got kicked off. First time because they had "training until 3PM" which made no sense because it was 5PM, and then after at 6PM they cut me off to "deal with the people already waiting".
I was on the line for 40mins, if what I was doing wasn't waiting, I don't know what the fuck is.
Man, I know the hut sucks, but you'd think since it's partially ran by Nintendo, they'd give more of a fuck about getting their new console out to people.
My Switch order went through but bafflingly my Zelda order was held up due to a non-existent credit card issue (visa said there was no problem). Fortunately there seem to be lots of copies of Zelda in stores so I was able to get one that way.
In moving from midnight lineups to online we've just traded one set of anxieties for another. Whereas before we'd be scared they'd run out of stock, now we have to be afraid of credit card and shipping issues.
In moving from midnight lineups to online we've just traded one set of anxieties for another. Whereas before we'd be scared they'd run out of stock, now we have to be afraid of credit card and shipping issues.
My Switch seems to be on track to come from Best Buy on schedule, but my preorder of Bomberman/Zelda from Amazon is "preparing for shipment" (but allegedly still will arrive before 8 PM).
Talked to a CSR 3 hours ago and they said it would still come today (which I doubt). The fulfillment center they're pulling it from is 5 hrs from my house instead of the one an hour from my house (which I don't care about, but I might believe them if it was coming from the local one).
Talked to a CSR 3 hours ago and they said it would still come today (which I doubt). The fulfillment center they're pulling it from is 5 hrs from my house instead of the one an hour from my house (which I don't care about, but I might believe them if it was coming from the local one).
psynergylover
Member
not switch related but about 3 weeks ago I bought Sword Art Online: Lost song for the PS4, as a prime member it was suppose to come to me just a day before my day off of work. everything seems like your typical delivery and then for some fucking reason the carrier(USPS) had the wonderful idea of leaving my game in a parcel box!! not only did they not give me the supposed key that they're suppose to give you when for some reason they can just delever it to you, they fucking just said it was left in a parcel box but gave me no address to where to pick it up!!! they just gave my the entire area code of my city!!! we have like 3-5 maill offices here and it could been in the next city since they're so close!!!
I was pissed off! I called USPS and made a huge stink about it, then it came 3 days later....but by then I had to work like the next 5 days.....
I was pissed off! I called USPS and made a huge stink about it, then it came 3 days later....but by then I had to work like the next 5 days.....
properpropaganda
Member
the amazon order for the breath of the wild s.e. got sent to the wrong facility and is going to be delayed. it wasn't for my friends order, mine should still come today. amazon refunded me in total and i get to keep the game when it comes.
since my friend didn't care about getting it today, should i not tell him and pocket the cash? is that douchy on my part?
walmart still hasn't shipped my stuff though. :/
since my friend didn't care about getting it today, should i not tell him and pocket the cash? is that douchy on my part?
walmart still hasn't shipped my stuff though. :/
- Status