Hello,
I see that you attempted to purchase ________ while in a different country than New Zealand listed on your Amazon account. Certain Kindle titles are not available everywhere. We're concerned about the activity on your account and are reaching out to you for information to ensure the best possible service for your account.
If you have moved to a different country, you can easily update your country for your Amazon account at
http://www.Amazon.com/manageyourkindle.
If this is not the case, and you’re actually residing in New Zealand, please fax us any of the following at 001-206-266-1838 when faxing from outside the US, or 206-266-1838 from within the US:
– Passport
– Military ID
– Permanent Resident Card
– Driver’s License
– Other state photo identity card
We want to assure you that we handle this information in a secure manner: these are dedicated fax lines, staffed in an area with limited employee access. The fax is never printed, just converted to an electronic image that is used to check the country, then the image is deleted.
If we do not receive a fax with the information requested above, we may need to limit your country setting at
http://www.Amazon.com/manageyourkindle to United States.
Thank you for your assistance.