So what does complaining about that at city hall do? I haven't tried it yet.
You can change their catch-phrase and clothes if you complain about them. (Making poor Isabelle face her fear of confrontation!) There's also an option that has something to do with letters but I haven't tried it...
Gulliver mailed me that silly replica statue from Belgium, lol... you can turn on and off the "water stream." Classy!
Also, the TV is super rad! It changes programming from time to time, from news shows with incoherent chattering, nature documentaries, infomercials.... best furniture ever! *_*