Ugh, trying to get cable access at my new place has been a fucking nightmare.
First, they check my new place and mark it as being suitable for HFC internet. Except the company doing the site assessment (let's call them Visionshit. Or maybe Shitstream. Or Visionstream?) pasted in the wrong information.
Second: Booking in another assessment to see if I can get cable if it's run through the first unit's roof to mine. Booked in, happened to have the day off for moving when they were doing a re-assessment. Found them contemplating the site assessment OUTSIDE MY OLD HOUSE. Politely told the dude he should probably try checking out the place I wanted cable installed.
Now, I'm waiting to hear back from iiNet on what the status of that site inspection was. It's supposed to take 48hrs tops for them to get this report (it was done last Thurs), but I see this in my case log:
22 Dec 2015 03:40PM - by Customer Service Sydney
nothing back for this one yet
a lot of follow ups have been sent for 17/12 WOs and they have started to come through
defer to check tomorrow
>if still not finalized, another follow up should be sent.
Applied for Telstra ADSL2 over the weekend and seem to be having much better luck with them, despite them saying I won't have internet until the 29th (at the latest). Surprisingly, the only company that's given me decent customer service over the last few months.