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AusGAF 6 - Ricki Lee is awful. Everything else about Australia is AMAZING [Free hugs]
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codswallop
Member
And those complaints are likely meaningless, statistically, compared to the thousands of successful customers. In the 'monumental incompetance' thread, the last page currently has about 45 posts, between Sep 2011 and Feb 2012. If it were 'monumental', surely there would be a few more than that. On there, there are ten posts complaining, with two saying it took 'just under a month' (how close they don't say), two saying 'ages' (they don't say how long that is, but when waiting for something it always seems like forever), someone saying 'never had anything arrive in a timely fashion' (but don't say how long 'timely' is).
There are only a couple of people with anything resembling problems on that page. One person ordered a second copy of a game at a discounted price before verifying their original purchase was cancelled. One person says they never received a response to an email (I consider that an actual problem) and another from NZ says they never received multiple games over an extended period of time. In their case, it's possible Zavvi screwed up or possibly their mail service, but it's hard to say in that instance.
So no, I don't think Zavvi is as big a problem as people are making out.
Bingo.
Planet_JASE
Member
I wouldn't be seen dead there.
How can you call people complaining about bad customer service "entitled" and "the problem overblown" based on one persons experience? I don't have a problem with someone saying "I've never had a problem, I'll continue to use them." I do have a problem with someone saying: "as usual, whingers on GAF have overblown the extent of the problem" and "everyone is complaining because of their sense of entitlement."
I find it best to only order games I don't actually want from those sites.
... I've never come to the conclusion that's it's a dumb idea to buy games I don't want. On that note, I wonder how much Asura's Wrath is selling for.
I actually hate this phrase ('vocal minority', not bingo) with a passion. It's just amusingly applicable to both the ME3 drama and this Zavvi argument.
I don't particularly like Zavvi but I resign myself to online shopping as a 'well one day it'll just turn up' kind of deal. If I want something now I'll suck it up and buy it irl.
Planet_JASE
Member
Holy fuck, I live in Reading and know where that is.
Never said anything about that, just stated that you can not say
"I'm saying that your experience is statistically meaningless compared to dozens of complaints."
Saying someone's argument is statistical meaningless with your own statistically meaningless quote isn't going to work.
He's the one saying they're "overblown", therefore making a statistical argument. I'm saying he has no basis on which to say that.Saying someone's argument is statistical meaningless with your own statistically meaningless quote isn't going to work.
More like: "indicative of systemic issues".
shanshan310
Member
The problem is they state there is a 2-3 week delivery time and that turns into 5 or 6 weeks routinely.
If they said it took 5-6 weeks you wouldnt hear me complaining, but they dont so they can GAGF.
Youre missing context. That thread started out mainly due to Americans importing Xenoblade PAL. Which is pretty much a first for lots of them importing from Europe. Zavvi was a less than wonderful introduction.
Massively effective, yeah?
FormallyMegadrive
Member
I've had no problems with zavvi/ozgameshop in the two times I've separately purchased with them.
D
Deleted member 30609
Unconfirmed Member
Which reminds me, I never actually got FFXIII2 from Zavvi. Weird. Better lodge a query or whatever.
And you were one of the first people to confirm... Anyway, we now have:
Definitely confirmed: Clipper, Danoss
Confirmed last week but I better ask to make sure: Doncamatic, Rahk
Confirmed not coming: Jintor, BanShunsaku
Again, I offer the opportunity for anybody else even mildly interested in a fun day of gaming with some friends that doesn't require electricity to let us know if you want to join in as you are welcome. It's on Sunday from 10am to about 4pm.
Mobile WipEout makes me happy.
http://www.twitch.tv/idlethumbs
NOT Live just yet. Looks to be people talking though and chris, famous, jake and the gunrun are listed as in chat but probably busy with getting the shit up and running.
Should be on in just over 60 minutes. I hope.
NOT Live just yet. Looks to be people talking though and chris, famous, jake and the gunrun are listed as in chat but probably busy with getting the shit up and running.
Should be on in just over 60 minutes. I hope.
tis fine mark, i dont hate you for it
what about the 3DS? what do you like about that in comparison to Vita, i'd love to know
edit: if GAME UK dies AU dies, simple. One and the same company
even if GAME UK survives, i suggest that the first thing the people taking it over will do, is shutdown foreign operations.
tis fine mark, i dont hate you for it
what about the 3DS? what do you like about that in comparison to Vita, i'd love to know
edit: if GAME UK dies AU dies, simple. One and the same company
even if GAME UK survives, i suggest that the first thing the people taking it over will do, is shutdown foreign operations.
It's just about the games for me. The Vita's interface is a bit irritating after using an iPhone. The minute the PSV gets some games I can get excited about, I'll play it.
At least the 3DS has Super Mario 3D Land!
codswallop
Member
But Americans are used to free overnight shipping from places like Amazon, so their expectations were already unrealistic when ordering from a site like Zavvi.
Yes, but theyve been accidentally correct because zavvi frequently takes much longer to deliver than they say they do.
codswallop
Member
Not in my experience, though I don't dispute that it happens.
Well you are claiming there are unrealistic expectations at play here. If they say 2-3 weeks, I expect 3 weeks to pass and me have my order. That's not the case in my experience and in the experience of many other people.
I'm annoyed at them because they also don't offer a paid expedited or trackable shipping option, but thats a slightly different issue.
In my experience their customer service was woeful (being generous here), slow and often completely missed the point of my questions.
I think that's borne of the same lack of customer focus as their inattentiveness to customer service.
So $500 for the 680? Not too bad then. I don't think reviews are officially out yet right? The NDA is still up.
The toms benchmarks that were leaked seemed a little off with different performance figures for the ATi series of cards compared to when they were reviewed months ago.
The toms benchmarks that were leaked seemed a little off with different performance figures for the ATi series of cards compared to when they were reviewed months ago.
I think some benches have leaked, but nothing official. Some chinese sites will probably start posting stuff soon as always.
$500 is a pretty good price. My old cards should pretty much cover the cost of one of the new cards.
I might wait and see what the 690s look like though. It takes a lot to power games on a 30"
Well, if they didnt sell, Zynga would have just made 'scribble somesuch'
FormallyMegadrive
Member
Yep. But to be fair hopefully Zynga makes them do a good Android version with back button support and no-black-screen-when-an-ad-loads..itis.
back button works just fine on my android tab wtf
also kritz what is that 3d web browser
Might actually be cheaper. The 7970s are $550+ in the US and at pcg they are $650+.
So we could see $600 for a 680 locally? But given it's a new product along with supply, $700 or so at launch sounds about right.
Import bro.
And if you look at NewEgg vs PCCG, stuff like the GTX 570 and 580 only have a price hike of about $50-$100.
Firefox 11 feature.
I thought Newegg didn't ship overseas. Do you have to use one of those shipping companies?
As cookie said, we usually have quite a price hike for the first batch.
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