For anyone else who ordered the PS4 Last of Us Remastered Bundle off Amazon, some clarification WOULD be super appreciated.
For background info, I ordered it as a lightning deal on Black Friday. In the description, it said that I would receive a $75 credit in 5 days. I thought that was it, no questions asked. I order during the deal and I'll get the credit in 5 business days.
One rep clarified this for me and confirmed what I thought.
08:11 AM PST (Amazon): I understand your concern, I see the order was placed on Thursday and you will receive the credit in 5 business days via email.
But speaking to another rep about a related concern, he instead told me.
01:00 PM PST (Amazon): I see that the terms and conditions says that you should also purchase a gift card worth $75 along with this order so that you can get that for free.
01:02 PM PST (Amazon): It said in the terms and conditions, this promotion was active when you were placing the order but was not applied as you did not purchase the gift card worth $75.
01:03 PM PST [cocopuffs]: I assumed that it was applied automatically, is there anything you can do?
Because I ordered with the expectation that it would be added
As the description suggested on your website
01:04 PM PST(Amazon): I'm sorry [name], that promotion has expired and is inactive now.
telling me that I had to have purchased a $75 gift card ALONG with the order to get the credit.
So now, I'm just wondering, will I get the credit or not? Cause if I don't get it, this is some misleading bullshit considering the only reason I even bought the system then was because of that Lightning Deal.