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Canadian Gaming Deals and Discussion Thread 4: That $70s Show

nothing new in that "article". we all know it was a pricing error lol. That's not the point. Also I lol'd at "working hard to fix it". I'm sorry but it doesn't take more than 24 hours to fix a price lol. If it does you need some serious business restructuring. Seems like they scramblin.


might be new to someone here, plus it was confirmation for me that they wouldn't honour it, so I thought it'd share it. I tend not to take what people on RFD say at their word.
 
I tend to not take anyone seriously when it comes to these things. NOT RFDers, not CSR reps because they really have no idea, hence why apparently they're all saying different things.

If only everyone would chillax and see how it plays out. But yeah assuming it will get cancelled is a safe bet.
 

UberTag

Member
I tend to not take anyone seriously when it comes to these things. NOT RFDers, not CSR reps because they really have no idea, hence why apparently they're all saying different things.

If only everyone would chillax and see how it plays out. But yeah assuming it will get cancelled is a safe bet.
That's the problem with the Internet. Nobody ever chillaxes about these things. They order 10. They tell their neighbours. They call the company a half-dozen times.

They don't do what should always be done and treat these things like you were crossing the border and talking to the customs official by making eye contact, smiling and providing short precise answers about what you're declaring.

It's a shame that Lenovo's support is so incompetent because they were actually on the short list of companies I was considering to replace my 2+ year old Gateway laptop. Taking over 15 hours to correct a pricing error and charging everyone in advance of shipment is a red flag for me.
 

Gritesh

Member
charging everyone in advance of shipment is a red flag for me.



This, you took my money which in my opinion means your ready and understanding to provide me with said service.
I know it wont go through, but I disagree with this policy of taking the consumers money, tying up my funds on your companies mistake and then not honoring the transaction.

Maybe mine will slip through, kind of hope it doesn't as I really don't NEED a laptop.
 

UberTag

Member
http://realhardwarereviews.com/lenovo-y410p-pricing-error/

even though I knew it was too good to be true, i still hoped...

oh well.
I wouldn't even put much in the way of stock for this guy, either.

If it was an independent contractor, maybe.
But the guy freely admits in the article to being the co-owner of the site.
He's using the evident interest at RFD to drive hits and traffic to his blog.
Just another exploitation tactic whether it's based on actual followup to Lenovo or not.

Now the response from Lenovo on their official Twitter account. That holds more weight with me.
 

Herlihy Boy

Neo Member
I ordered 1 Y410p and my status just changed from 'Order Received' to 'Released to Manufacturing'.

This change in status doesn't really mean much does it? They can still cancel it on me, right?
 

UberTag

Member
I ordered 1 Y410p and my status just changed from 'Order Received' to 'Released to Manufacturing'.

This change in status doesn't really mean much does it? They can still cancel it on me, right?
They can still cancel it on you when it's on the UPS truck in your town 4 blocks away.

It'll be interesting to see how timely these E-Mail followups from their sales team are. I wouldn't be surprised to see nothing change relating to the status of these orders, these E-Mail contacts or our funds being held until at least Monday (possibly even later if any US support staff is involved as it's Memorial Day).
 

mdubs

Banned
https://twitter.com/lenovo/status/469918191117152256
Here's hoping this isn't them contacting us to let us know they're cancelled.

Lenovo just shot themselves in the foot.

I don't know how much the rest of you know about Canadian culture (I'm an expert), but honor and shame are huge parts of it. It's not like it is in America where you can become successful by being an asshole. If you screw someone over in Canada, you bring shame to yourself, and the only way to get rid of that shame is repentance.

What this means is the canadian public, after hearing about this, is not going to want to purchase Lenovo laptops, nor will they purchase any of Lenovo's products. This is HUGE. You can laugh all you want, but Lenovo has alienated an entire market with this move.

Lenovo, publicly apologize and fulfill all your orders or you can kiss your business goodbye.

it was fun while it lasted everyone
 

zroid

Banned
from the phrasing of that tweet it sounds like they're going to give us a coupon or something ¯\_(ツ)_/¯

also it's cute how they say the customers were "affected" by the error. I would say Lenovo was the one affected by it. :p
 

Past

Member
Lenovo just shot themselves in the foot.

I don't know how much the rest of you know about Canadian culture (I'm an expert), but honor and shame are huge parts of it. It's not like it is in America where you can become successful by being an asshole. If you screw someone over in Canada, you bring shame to yourself, and the only way to get rid of that shame is repentance.

What this means is the canadian public, after hearing about this, is not going to want to purchase Lenovo laptops, nor will they purchase any of Lenovo's products. This is HUGE. You can laugh all you want, but Lenovo has alienated an entire market with this move.

Lenovo, publicly apologize and fulfill all your orders or you can kiss your business goodbye.

it was fun while it lasted everyone

I thought Lenovo was a Chinese Company?
 

Megasoum

Banned
Man... I hate Kijiji...

I've been trying to sell my old motherboard/CPU/Fan hardware... I've got a bunch of terrible replies in the first day (ridiculous offers or terrible questions)... I finally got a guy yesterday who said he would buy them tonight and now he just choked.

FML
 

UberTag

Member
This made me chuckle...

CLCYxFu.png
 

zedge

Member
Lenovo just shot themselves in the foot.

I don't know how much the rest of you know about Canadian culture (I'm an expert), but honor and shame are huge parts of it. It's not like it is in America where you can become successful by being an asshole. If you screw someone over in Canada, you bring shame to yourself, and the only way to get rid of that shame is repentance.

What this means is the canadian public, after hearing about this, is not going to want to purchase Lenovo laptops, nor will they purchase any of Lenovo's products. This is HUGE. You can laugh all you want, but Lenovo has alienated an entire market with this move.

Lenovo, publicly apologize and fulfill all your orders or you can kiss your business goodbye.

it was fun while it lasted everyone

Uhhh pretty sure I read the same post in the watchdogs thread.. Wtf. Lol. Unless this is on purpose?
 

-Deimos

Member
Man... I hate Kijiji...

I've been trying to sell my old motherboard/CPU/Fan hardware... I've got a bunch of terrible replies in the first day (ridiculous offers or terrible questions)... I finally got a guy yesterday who said he would buy them tonight and now he just choked.

FML

It's part of the fun.
 
Uhhh pretty sure I read the same post in the watchdogs thread.. Wtf. Lol. Unless this is on purpose?
Some of our newer members are not aware of the long tradition back from 2008:

http://www.neogaf.com/forum/showpost.php?p=11960243
Square just shot themselves in the foot.

I don't know how much the rest of you know about Japanese culture (I'm an expert), but honor and shame are huge parts of it. It's not like it is in America where you can become successful by being an asshole. If you screw someone over in Japan, you bring shame to yourself, and the only way to get rid of that shame is repentance.

What this means is the japanese public, after hearing about this, is not going to want to purchase FFXIII for either system, nor will they purchase any of Square's games. This is HUGE. You can laugh all you want, but Square has alienated an entire market with this move.

Square, publicly apologize and cancel FFXIII for 360 or you can kiss your business goodbye.
 
I wouldn't even put much in the way of stock for this guy, either.

If it was an independent contractor, maybe.
But the guy freely admits in the article to being the co-owner of the site.
He's using the evident interest at RFD to drive hits and traffic to his blog.
Just another exploitation tactic whether it's based on actual followup to Lenovo or not.

Now the response from Lenovo on their official Twitter account. That holds more weight with me.

Honestly, I don't see the problem if the guy who wrote the article also happens to own the site, but that's just me.

Besides, if lenovo needs to give their sales team to write up an email, chances are pretty slim they'll be honoring the deal, which is starting to fall in line what he wrote.
 
On the other hand this would be good advertising for them since so many "computer savvy" people will have these all over the place and can spread word of mouth :p
 

enzo_gt

tagged by Blackace
Just got the Lenovo customer service e-mail.

Dear Valued Customer,

Thank you for your recent Lenovo purchase. Due to a pricing error on our website, we will have to cancel your order. We sincerely apologize for the inconvenience this has caused, and would like to help you place a new order.

We invite you to visit our website at www.lenovo.com or speak with a Product Specialist at 1-855-253-6686 opt1, opt1 as we have updated all current pricing and configurations.

Thank you for your time and patience. We look forward to hearing from you.

Kind Regards,

Lenovo Customer Service
 

Hieberrr

Member
Dear Valued Customer,

Thank you for your recent Lenovo purchase. Due to a pricing error on our website, we will have to cancel your order. We sincerely apologize for the inconvenience this has caused, and would like to help you place a new order.

We invite you to visit our website at www.lenovo.com or speak with a Product Specialist at 1-855-253-6686 opt1, opt1 as we have updated all current pricing and configurations.

Thank you for your time and patience. We look forward to hearing from you.

Kind Regards,

Lenovo Customer Service

Yep, it's cancelled.
 

UberTag

Member
Hopefully Lenovo will diligently refund our cancelled orders and not drag this out over a lengthy time period.
I'm still not holding my breath.

At least they ended it quickly
After keeping the incorrect price up and taking orders in their system for 16+ hours, I reserve judgment on that until I see how quickly they give us our cash back.
 

Divvy

Canadians burned my passport
Haha, I can't believe some people feel so entitled to take advantage of a pricing error. I put in an order, but I'm expecting it to get cancelled.

muzaEDS.jpg


smh RFD
 
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